TJ Maxx Return Policy
TJ Maxx requires a receipt for cash/card refunds within 30 days. Without a receipt, only store credit at current price. Mail returns cost $10.99.
- Return window
- 30 days with receipt; longer for TJX Rewards cardholders
- Receipt required
- Required
- Restocking fee
- No restocking fee
- Online returns
- In-store drop-off, Mail-in via prepaid label ($10.99 deducted from refund)
- Opened items
- Items must be in original condition with tags attached.
- Electronics window
- 30 days
TJ Maxx requires a receipt for a full refund within 30 days. Returns without a receipt result in store credit at the current marked price, which may be lower than the original purchase price at this off-price retailer.
Online orders returned by mail incur a $10.99 return shipping fee deducted from the refund. In-store returns for online purchases are free.
Exceptions & gotchas
- No receipt — store credit at current selling price
- Swimwear and intimate apparel — tags must be attached
- Jewelry — 30-day window with receipt
- Online orders returned by mail — $10.99 shipping deducted
Frequently Asked Questions
How long do I have to return items to TJ Maxx?
30 days with receipt; longer for TJX Rewards cardholders
Does TJ Maxx require a receipt for returns?
Required. Items must be in original condition with tags attached.
Does TJ Maxx charge a restocking fee?
No restocking fee
How can I return an online TJ Maxx order?
You can return online orders via: In-store drop-off, Mail-in via prepaid label ($10.99 deducted from refund).
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