Walmart Return Policy
Learn about Walmart's 90-day return policy, electronics exceptions, and how to return items in-store or by mail.
- Return window
- 90 days for most items
- Receipt required
- Lookup available
- Restocking fee
- No restocking fee
- Online returns
- In-store drop-off, Mail-in via prepaid label, Curbside return
- Opened items
- Most opened items accepted; some restrictions for health/beauty and media.
- Electronics window
- 30 days
Walmart offers one of the most lenient return policies among major US retailers. Most items can be returned within 90 days of purchase, even without a receipt, by using Walmart's purchase lookup system.
Electronics carry a shorter 30-day window, while prepaid phones are limited to 14 days. Marketplace (third-party seller) purchases must be returned according to each seller's individual policy.
Exceptions & gotchas
- Firearms and ammunition — no returns
- Prepaid phones — 14-day window
- Marketplace items — return to third-party seller
Frequently Asked Questions
How long do I have to return items to Walmart?
90 days for most items
Does Walmart require a receipt for returns?
Lookup available. Most opened items accepted; some restrictions for health/beauty and media.
Does Walmart charge a restocking fee?
No restocking fee
How can I return an online Walmart order?
You can return online orders via: In-store drop-off, Mail-in via prepaid label, Curbside return.
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