Privacy Policy

Last updated: March 25, 2026

Introduction

DidIBuyIt.com ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

Information We Collect

We may collect information that you provide directly to us, including:

  • Transaction descriptor information you enter into our search tool
  • Bank or financial institution name when using the dispute wizard
  • Dispute details you provide to generate chargeback documents
  • Uploaded receipts, screenshots, or transaction evidence
  • Contact information if you reach out to us for support

How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Generate dispute documents and chargeback letters on your behalf
  • Identify transaction descriptors and match them to merchants
  • Respond to your inquiries and provide customer support
  • Monitor and analyze usage trends to improve user experience

Data Security

We implement appropriate technical and organizational security measures to protect your personal information. All data is encrypted in transit (TLS) and at rest. However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.

Third-Party Services

We use third-party services for analytics, hosting, and AI processing. These providers access your information only to perform tasks on our behalf and are obligated not to disclose or use it for other purposes.

Cookies and Tracking

We may use cookies and similar tracking technologies to track activity on our website and improve your experience. You can instruct your browser to refuse all cookies or indicate when a cookie is being sent.

Your Rights

Depending on your location, you may have the right to access, correct, or delete your personal information. You may also object to or restrict certain processing. To exercise these rights, contact us at support@didibuyit.com.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes are posted on this page with an updated "Last updated" date.

Contact Us

If you have questions about this Privacy Policy, email us at support@didibuyit.com.