N
Fashion
Nike Return Policy
Nike allows 60-day returns. Nike Members get free mail returns. Customized shoes have a 30-day unworn return policy.
Easy
Policy at a glance
- Return window
- 60 days from purchase for unworn items; worn items evaluated case by case
- Receipt required
- Not required
- Restocking fee
- No restocking fee
- Online returns
- In-store drop-off, Mail-in via prepaid label
- Opened items
- Worn/tried-on items may be accepted for 60 days if defective or unsatisfactory.
- Electronics window
- Same as general window
Nike offers a 60-day return window for most items. Nike Members enjoy free return shipping by mail. You can even return worn items if you're not satisfied — Nike's policy covers products that don't perform as expected.
Nike By You custom products can be returned within 30 days only if unworn. Final sale items are non-returnable.
Source: Official Nike policy page
Exceptions & gotchas
- Nike Members get free returns by mail
- Final sale items — not returnable
- Customized Nike By You items — 30 days, unworn only
Frequently Asked Questions
How long do I have to return items to Nike?
60 days from purchase for unworn items; worn items evaluated case by case
Does Nike require a receipt for returns?
Not required. Worn/tried-on items may be accepted for 60 days if defective or unsatisfactory.
Does Nike charge a restocking fee?
No restocking fee
How can I return an online Nike order?
You can return online orders via: In-store drop-off, Mail-in via prepaid label.
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