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Home & Garden
IKEA Return Policy
IKEA accepts returns up to 365 days (unopened) or 180 days (opened/assembled). Receipt required; large items may require scheduled pickup.
Easy
Policy at a glance
- Return window
- 365 days for unopened items; 180 days for opened items
- Receipt required
- Required
- Restocking fee
- No restocking fee
- Online returns
- In-store drop-off, Scheduled home pickup (fee may apply)
- Opened items
- 180-day return window for opened/assembled items in re-saleable condition.
- Electronics window
- Same as general window
IKEA offers a generous 365-day return window for unopened items and a 180-day window for opened or assembled items in resaleable condition. A receipt or proof of purchase is required.
Mattresses benefit from a special 90-day sleep trial. Custom-cut items and plants cannot be returned.
Source: Official IKEA policy page
Exceptions & gotchas
- Mattresses — 90-day sleep trial
- Custom countertops — not returnable
- Fabric cut from a roll — not returnable
- Plants — not returnable
Frequently Asked Questions
How long do I have to return items to IKEA?
365 days for unopened items; 180 days for opened items
Does IKEA require a receipt for returns?
Required. 180-day return window for opened/assembled items in re-saleable condition.
Does IKEA charge a restocking fee?
No restocking fee
How can I return an online IKEA order?
You can return online orders via: In-store drop-off, Scheduled home pickup (fee may apply).
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