Home Depot Return Policy
Home Depot's 90-day return policy covers most items, with a 1-year guarantee on plants and special rules for major equipment.
- Return window
- 90 days for most items; 365 days for Pro Xtra members
- Receipt required
- Lookup available
- Restocking fee
- 15% restocking fee on select items (generators, pressure washers, floor equipment)
- Online returns
- In-store drop-off, Mail-in via UPS
- Opened items
- Generally accepted in original or equivalent packaging.
- Electronics window
- 30 days
Home Depot offers a 90-day return window for most merchandise. Pro Xtra members enjoy a 365-day window on most items. Purchases can be looked up using your credit card even without a receipt.
Power equipment such as generators and pressure washers carries a stricter 30-day return window and a 15% restocking fee if opened.
Exceptions & gotchas
- Generators, pressure washers, floor equipment — 30 days with receipt, 15% restocking fee
- Utility trailers — no returns
- Plants — 1-year guarantee (with receipt)
Frequently Asked Questions
How long do I have to return items to Home Depot?
90 days for most items; 365 days for Pro Xtra members
Does Home Depot require a receipt for returns?
Lookup available. Generally accepted in original or equivalent packaging.
Does Home Depot charge a restocking fee?
15% restocking fee on select items (generators, pressure washers, floor equipment)
How can I return an online Home Depot order?
You can return online orders via: In-store drop-off, Mail-in via UPS.
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