PURE BARRE Charge on Your Bank Statement — What It Is & How to Get a Refund

PURE BARREPure Barre
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Quick Answer

Likely Legitimate

PURE BARRE is a charge from Pure Barre. If you don't recognize this charge, review your recent purchases or contact the merchant directly.

Pure Barre

fitness

Refund Window: Varies by studio (typically no refunds on memberships)

Understanding PURE BARRE Charges on Your Bank Statement

If you've discovered a charge labeled "PURE BARRE" or "PUREBARRE" on your credit card or bank statement, you're seeing a billing transaction from Pure Barre, a popular barre fitness studio franchise offering low-impact, high-intensity full-body workouts. These charges typically appear for monthly membership dues, class packages, retail purchases, or class-related fees.

What Is Pure Barre?

Pure Barre is a barre fitness franchise with over 500+ studio locations across the United States and internationally. Founded in 2001, Pure Barre offers a unique workout that combines elements of Pilates, dance, and functional training through small, controlled movements performed at a ballet barre. The technique focuses on isometric strength training, targeting specific muscle groups to create long, lean muscles. Pure Barre is owned by Xponential Fitness, which also operates Club Pilates, CycleBar, StretchLab, and other boutique fitness brands.

Pure Barre Offerings

  • Classic: Signature full-body barre workout
  • Empower: Cardio-focused barre with strength training
  • Define: Heavy weights integrated with barre technique
  • Reform: Reformer-based Pilates-barre fusion
  • Pure Barre Go: Shorter express workouts
  • Pure Barre On Demand: Digital streaming platform for home workouts

Common Reasons for PURE BARRE Charges

There are several legitimate reasons why you might see a PURE BARRE charge on your statement:

1. Monthly Membership Dues

The most common reason for Pure Barre charges is recurring monthly membership billing. If you signed up for an unlimited membership ($199-299/month depending on location) or a limited membership (4-8 classes for $99-149/month), your card is automatically charged each month on your billing anniversary date. Even if you haven't attended recently, memberships continue billing until formally canceled.

2. Introductory Offer Conversion

Many Pure Barre studios offer introductory deals like "2 weeks unlimited for $99" or "First month for $99." After the introductory period ends, your membership automatically converts to the standard monthly rate. If you didn't cancel before the trial ended, you'll see the full membership charge.

3. Class Package Purchase

Instead of memberships, you can purchase class packs (typically 5, 10, or 20 classes) ranging from $150-400 depending on the package size. These are one-time charges that provide flexibility for occasional attendees.

4. Late Cancel or No-Show Fees

Pure Barre charges late cancellation fees ($15-25) when you cancel a class reservation less than 12 hours before the scheduled time. No-show fees apply if you don't attend a reserved class without canceling. These fees help studios manage capacity and are automatically charged to your saved payment method.

5. Retail Purchases

If you bought Pure Barre apparel, grip socks, resistance bands, or other merchandise at the studio or online, these purchases appear as Pure Barre charges. Retail items typically range from $15-80.

6. Contract Buyout or Freeze Fees

Some studios charge fees for contract buyouts (if you want to cancel early) or monthly freeze fees ($10-25) if you pause your membership temporarily while maintaining your membership status.

Pure Barre Pricing Overview

Pure Barre pricing varies significantly by location and market. Here's a general guide:

Typical Membership Costs

  • Unlimited membership: $199-$299/month (most popular option)
  • Limited membership (8 classes): $129-$179/month
  • Limited membership (4 classes): $99-$149/month
  • Drop-in single class: $30-$40
  • 5-class pack: $100-$150
  • 10-class pack: $200-$300
  • 20-class pack: $350-$450
  • Pure Barre On Demand: $29.99/month

How to Verify Your Pure Barre Charges

To confirm what a PURE BARRE charge represents:

  1. Download the Pure Barre mobile app or log into your account at purebarre.com
  2. Check your account dashboard for membership status and billing history
  3. Review your "Upcoming Charges" or "Billing" section
  4. Check your email for receipts from Pure Barre or your local studio
  5. Contact your home studio directly by phone to inquire about recent charges
  6. Ask about your membership tier, billing date, and any additional fees

How to Cancel Your Pure Barre Membership

If you want to stop future PURE BARRE charges, follow these steps:

  1. Contact your home studio: You must cancel through your specific studio location, not through Pure Barre corporate
  2. Provide advance notice: Most studios require 30 days' notice before your next billing date
  3. Follow studio policy: Some require in-person cancellation, others accept email or phone cancellations
  4. Get written confirmation: Request a cancellation confirmation email to document your request
  5. Check your contract: If you signed a commitment contract (6-12 months), you may owe a buyout fee
  6. Verify final charge: You'll typically be charged one more time after submitting cancellation due to the 30-day notice

Important: Simply stopping attendance does NOT cancel your membership. You must formally cancel with your studio to stop billing.

Pure Barre Refund Policy

Pure Barre's refund policy varies by studio since locations are independently owned franchises. General guidelines:

  • Monthly memberships: Typically non-refundable once charged
  • Contract buyouts: Usually no refunds; you pay remaining balance or buyout fee
  • Class packages: May be refundable within 7-14 days if unused (studio-dependent)
  • Introductory offers: Generally non-refundable after the trial period begins
  • Retail purchases: Typically returnable within 30 days with receipt and tags
  • Late fees: Usually non-refundable unless disputed successfully

Contact your specific studio manager to discuss refund options for your situation.

What to Do If You Don't Recognize the Charge

If you see a PURE BARRE charge but don't recall having a membership:

  • Check with household members: Spouses, children, or roommates may have memberships using your card
  • Search your email: Look for Pure Barre welcome emails, contracts, or receipts from months/years ago
  • Review old memberships: You may have signed up during a promotion and forgotten about it
  • Look for trial offers: Check if you tried an introductory offer that converted to full membership
  • Contact nearby studios: Call Pure Barre locations in your area with your name and card details
  • Check the app: If you have the Pure Barre app installed, log in to see membership status
  • Consider fraud: If definitely unauthorized, contact your bank immediately to dispute and change your card

Understanding Xponential Fitness Charges

Pure Barre is owned by Xponential Fitness, which operates multiple boutique fitness brands. Sometimes charges appear as "XPONENTIAL FITNESS" instead of "PURE BARRE." If you see Xponential charges, they could be from:

  • Pure Barre
  • Club Pilates
  • CycleBar
  • StretchLab
  • Row House
  • YogaSix
  • Rumble
  • AKT
  • Stride

Check if you have memberships at any Xponential brands, as they may share billing systems.

Preventing Unwanted Pure Barre Charges

To avoid surprise charges from Pure Barre:

  • Set calendar reminders for your monthly billing date
  • Read introductory offer terms carefully before signing up
  • Cancel at least 30-45 days before your next billing date
  • Get written confirmation of cancellation requests
  • Understand your contract length before committing
  • Enable email notifications for upcoming charges in the app
  • Use a dedicated card for fitness memberships to track recurring charges
  • Cancel class reservations at least 12 hours in advance to avoid fees

Freezing vs. Canceling Your Membership

If you're unsure whether to cancel completely, Pure Barre offers membership freezes:

  • Freeze duration: Typically 1-3 months at a time
  • Freeze fee: $10-25/month (varies by studio)
  • Benefits: Keeps your membership rate locked in
  • Restrictions: Limited number of freezes per year
  • Reactivation: Automatically resumes after freeze period

Freezing is useful if you're traveling, injured, or temporarily unable to attend but plan to return.

Contacting Pure Barre

If you need assistance with a PURE BARRE charge, contact your local studio first, as they handle billing:

Local Studio

  • Find your studio's contact info at purebarre.com/locations
  • Call or email your home studio directly
  • Visit in person during business hours

Corporate Customer Service

  • Phone: 1-877-787-3227
  • Email: support@purebarre.com
  • Website: purebarre.com/contact

Note: Corporate customer service can provide general information but cannot cancel memberships or process refunds—you must work with your local studio for billing issues.

Disputing a Pure Barre Charge

If you've attempted to resolve a billing issue with your Pure Barre studio without success, you can dispute the charge through your credit card company or bank. Provide:

  • The transaction date, amount, and descriptor
  • Your membership contract or agreement
  • Email correspondence with the studio about cancellation or disputes
  • Proof of cancellation request or policy violations

Credit card chargebacks may affect your relationship with the studio and could result in collections if they dispute your claim. Exhaust direct resolution first.

Pure Barre On Demand Alternative

If in-studio classes are too expensive, consider Pure Barre On Demand ($29.99/month) for:

  • Unlimited streaming workouts
  • Access to all Pure Barre class formats
  • Workout from home with minimal equipment
  • Cancel anytime with no long-term commitment

This provides a budget-friendly way to continue Pure Barre workouts without studio membership costs.

Final Thoughts

PURE BARRE charges on your bank statement typically represent monthly membership dues for this popular barre fitness studio. Because Pure Barre locations are independently owned franchises, billing policies and prices vary by studio. If you're being charged unexpectedly, contact your home studio immediately to review your membership status, understand cancellation policies, and stop future charges. Always cancel memberships formally with proper notice to avoid unwanted billing, and keep written confirmation of all cancellation requests.

Why PURE BARRE appears on your statement

Ranked by likelihood based on this charge type

1Monthly membership or class package billing for Pure Barre fitness studioMost likely
2Recurring membership dues auto-charged monthly
3Class pack purchase (5, 10, or 20 class packages)
4Retail merchandise purchase (apparel, equipment)Possible
5Late cancellation or no-show fee
6Membership continued after cancellation attemptRed flag
7Unauthorized charge from saved payment method

Other charges from Pure Barre

DescriptorMeaning
PURE BARREStandard Pure Barre membership or class charge
PUREBARRECompact version of Pure Barre descriptor
PURE BARRE [CITY]Charge from specific Pure Barre studio location
XPONENTIAL FITNESSParent company billing descriptor (owns Pure Barre)
PURE BARRE ONLINEPure Barre On Demand digital subscription

What should I do about this charge?

Choose the path that matches your situation:

A

I recognize this charge

But I want a refund or to cancel it

  1. 1.Contact Pure Barre directly at +1-877-787-3227
  2. 2.Reference their refund policy — refund window is Varies by studio (typically no refunds on memberships) (view policy)
  3. 3.If refused, use our wizard to generate a formal dispute letter
Get Refund Help →
B

I don't recognize this charge

This may be unauthorized or fraudulent

  1. 1.Check with household members or shared accounts
  2. 2.Review your email for order confirmations from Pure Barre
  3. 3.Call your bank immediately — use the number on the back of your card
  4. 4.Request a new card number to prevent further unauthorized charges
Start Fraud Dispute →

How to dispute PURE BARRE

1

Contact Pure Barre

Call +1-877-787-3227

Or visit their support page

Phone script

"I'm calling about a charge on my statement appearing as PURE BARRE. I'd like to request a refund or cancellation."

2

Reference their refund policy

Pure Barre's refund window is Varies by studio (typically no refunds on memberships).

Policy: View Refund Policy

🔒 Full dispute steps with personalized guidance

Get Full Dispute Plan →

Sample Dispute Letter

Dear [Bank Name],

I am writing to dispute a charge that appeared on my statement as "PURE BARRE" from Pure Barre on [date] for $[amount].

🔒 Get a complete, personalized dispute letter

Generate My Dispute Letter →

Frequently Asked Questions

Why is Pure Barre charging my credit card?
Pure Barre charges appear for monthly membership dues, class package purchases, retail items, or fees for late cancellations and no-shows. If you have an active membership at a Pure Barre studio, it auto-renews monthly. Check your membership status in the Pure Barre app or contact your local studio.
How much does Pure Barre membership cost?
Pure Barre membership pricing varies by location. Unlimited memberships typically range from $199-$299/month, limited memberships (4-8 classes) cost $99-$149/month, and drop-in classes are around $30-40 each. Contact your local studio for specific pricing.
How do I cancel my Pure Barre membership?
To cancel your Pure Barre membership, contact your home studio directly (not corporate customer service). Most studios require 30 days' notice before your next billing date. Cancellation policies vary by location and contract type—some require in-person or written cancellation requests.
Can I get a refund for my Pure Barre membership?
Pure Barre memberships are generally non-refundable, especially for contract-based plans. Class packages may be eligible for refunds within specific timeframes depending on your studio's policy. Contact your local studio manager to discuss refund options for your specific situation.
What is a late cancel or no-show fee at Pure Barre?
Pure Barre charges late cancel fees ($15-25) when you cancel a class reservation less than 12 hours before the scheduled time, or no-show fees if you don't attend. These fees help manage studio capacity and are automatically charged to your payment method on file.
I don't go to Pure Barre anymore, why am I still being charged?
If you stopped attending but didn't formally cancel your membership at the studio, automatic billing continues. Many members forget to cancel or assume freezing their account stops billing. Contact your studio immediately to cancel and inquire about potential refunds for recent charges.
Your Legal Rights

Your rights under FCBA:

  • Dispute within 60 days of statement date
  • Max $50 liability for unauthorized charges (most banks waive entirely)
  • Bank must acknowledge within 30 days, resolve within 2 billing cycles
How we researched this article

Research methodology

This page about the PURE BARRE charge from Pure Barre was compiled using:

  • Official merchant documentation, terms of service, and refund policies
  • Payment network (Visa, Mastercard) chargeback reason code documentation
  • Consumer Financial Protection Bureau (CFPB) guidelines and complaint data
  • Federal Trade Commission (FTC) consumer protection resources
  • Fair Credit Billing Act (FCBA) and Regulation E statutory requirements
  • Community reports and consumer experience databases (BBB, consumer forums)

Last reviewed and updated:

This content is for informational purposes only and does not constitute legal or financial advice. Always consult with your bank or a qualified professional for specific disputes.

Written by DidIBuyIt Editorial Team Verified against FTC and CFPB guidelines Last updated:

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