PURE BARRE Charge on Your Bank Statement — What It Is & How to Get a Refund
PURE BARRE→Pure BarreLast updated:
Quick Answer
Likely LegitimatePURE BARRE is a charge from Pure Barre. If you don't recognize this charge, review your recent purchases or contact the merchant directly.
Pure Barre
fitness
Understanding PURE BARRE Charges on Your Bank Statement
If you've discovered a charge labeled "PURE BARRE" or "PUREBARRE" on your credit card or bank statement, you're seeing a billing transaction from Pure Barre, a popular barre fitness studio franchise offering low-impact, high-intensity full-body workouts. These charges typically appear for monthly membership dues, class packages, retail purchases, or class-related fees.
What Is Pure Barre?
Pure Barre is a barre fitness franchise with over 500+ studio locations across the United States and internationally. Founded in 2001, Pure Barre offers a unique workout that combines elements of Pilates, dance, and functional training through small, controlled movements performed at a ballet barre. The technique focuses on isometric strength training, targeting specific muscle groups to create long, lean muscles. Pure Barre is owned by Xponential Fitness, which also operates Club Pilates, CycleBar, StretchLab, and other boutique fitness brands.
Pure Barre Offerings
- Classic: Signature full-body barre workout
- Empower: Cardio-focused barre with strength training
- Define: Heavy weights integrated with barre technique
- Reform: Reformer-based Pilates-barre fusion
- Pure Barre Go: Shorter express workouts
- Pure Barre On Demand: Digital streaming platform for home workouts
Common Reasons for PURE BARRE Charges
There are several legitimate reasons why you might see a PURE BARRE charge on your statement:
1. Monthly Membership Dues
The most common reason for Pure Barre charges is recurring monthly membership billing. If you signed up for an unlimited membership ($199-299/month depending on location) or a limited membership (4-8 classes for $99-149/month), your card is automatically charged each month on your billing anniversary date. Even if you haven't attended recently, memberships continue billing until formally canceled.
2. Introductory Offer Conversion
Many Pure Barre studios offer introductory deals like "2 weeks unlimited for $99" or "First month for $99." After the introductory period ends, your membership automatically converts to the standard monthly rate. If you didn't cancel before the trial ended, you'll see the full membership charge.
3. Class Package Purchase
Instead of memberships, you can purchase class packs (typically 5, 10, or 20 classes) ranging from $150-400 depending on the package size. These are one-time charges that provide flexibility for occasional attendees.
4. Late Cancel or No-Show Fees
Pure Barre charges late cancellation fees ($15-25) when you cancel a class reservation less than 12 hours before the scheduled time. No-show fees apply if you don't attend a reserved class without canceling. These fees help studios manage capacity and are automatically charged to your saved payment method.
5. Retail Purchases
If you bought Pure Barre apparel, grip socks, resistance bands, or other merchandise at the studio or online, these purchases appear as Pure Barre charges. Retail items typically range from $15-80.
6. Contract Buyout or Freeze Fees
Some studios charge fees for contract buyouts (if you want to cancel early) or monthly freeze fees ($10-25) if you pause your membership temporarily while maintaining your membership status.
Pure Barre Pricing Overview
Pure Barre pricing varies significantly by location and market. Here's a general guide:
Typical Membership Costs
- Unlimited membership: $199-$299/month (most popular option)
- Limited membership (8 classes): $129-$179/month
- Limited membership (4 classes): $99-$149/month
- Drop-in single class: $30-$40
- 5-class pack: $100-$150
- 10-class pack: $200-$300
- 20-class pack: $350-$450
- Pure Barre On Demand: $29.99/month
How to Verify Your Pure Barre Charges
To confirm what a PURE BARRE charge represents:
- Download the Pure Barre mobile app or log into your account at purebarre.com
- Check your account dashboard for membership status and billing history
- Review your "Upcoming Charges" or "Billing" section
- Check your email for receipts from Pure Barre or your local studio
- Contact your home studio directly by phone to inquire about recent charges
- Ask about your membership tier, billing date, and any additional fees
How to Cancel Your Pure Barre Membership
If you want to stop future PURE BARRE charges, follow these steps:
- Contact your home studio: You must cancel through your specific studio location, not through Pure Barre corporate
- Provide advance notice: Most studios require 30 days' notice before your next billing date
- Follow studio policy: Some require in-person cancellation, others accept email or phone cancellations
- Get written confirmation: Request a cancellation confirmation email to document your request
- Check your contract: If you signed a commitment contract (6-12 months), you may owe a buyout fee
- Verify final charge: You'll typically be charged one more time after submitting cancellation due to the 30-day notice
Important: Simply stopping attendance does NOT cancel your membership. You must formally cancel with your studio to stop billing.
Pure Barre Refund Policy
Pure Barre's refund policy varies by studio since locations are independently owned franchises. General guidelines:
- Monthly memberships: Typically non-refundable once charged
- Contract buyouts: Usually no refunds; you pay remaining balance or buyout fee
- Class packages: May be refundable within 7-14 days if unused (studio-dependent)
- Introductory offers: Generally non-refundable after the trial period begins
- Retail purchases: Typically returnable within 30 days with receipt and tags
- Late fees: Usually non-refundable unless disputed successfully
Contact your specific studio manager to discuss refund options for your situation.
What to Do If You Don't Recognize the Charge
If you see a PURE BARRE charge but don't recall having a membership:
- Check with household members: Spouses, children, or roommates may have memberships using your card
- Search your email: Look for Pure Barre welcome emails, contracts, or receipts from months/years ago
- Review old memberships: You may have signed up during a promotion and forgotten about it
- Look for trial offers: Check if you tried an introductory offer that converted to full membership
- Contact nearby studios: Call Pure Barre locations in your area with your name and card details
- Check the app: If you have the Pure Barre app installed, log in to see membership status
- Consider fraud: If definitely unauthorized, contact your bank immediately to dispute and change your card
Understanding Xponential Fitness Charges
Pure Barre is owned by Xponential Fitness, which operates multiple boutique fitness brands. Sometimes charges appear as "XPONENTIAL FITNESS" instead of "PURE BARRE." If you see Xponential charges, they could be from:
- Pure Barre
- Club Pilates
- CycleBar
- StretchLab
- Row House
- YogaSix
- Rumble
- AKT
- Stride
Check if you have memberships at any Xponential brands, as they may share billing systems.
Preventing Unwanted Pure Barre Charges
To avoid surprise charges from Pure Barre:
- Set calendar reminders for your monthly billing date
- Read introductory offer terms carefully before signing up
- Cancel at least 30-45 days before your next billing date
- Get written confirmation of cancellation requests
- Understand your contract length before committing
- Enable email notifications for upcoming charges in the app
- Use a dedicated card for fitness memberships to track recurring charges
- Cancel class reservations at least 12 hours in advance to avoid fees
Freezing vs. Canceling Your Membership
If you're unsure whether to cancel completely, Pure Barre offers membership freezes:
- Freeze duration: Typically 1-3 months at a time
- Freeze fee: $10-25/month (varies by studio)
- Benefits: Keeps your membership rate locked in
- Restrictions: Limited number of freezes per year
- Reactivation: Automatically resumes after freeze period
Freezing is useful if you're traveling, injured, or temporarily unable to attend but plan to return.
Contacting Pure Barre
If you need assistance with a PURE BARRE charge, contact your local studio first, as they handle billing:
Local Studio
- Find your studio's contact info at purebarre.com/locations
- Call or email your home studio directly
- Visit in person during business hours
Corporate Customer Service
- Phone: 1-877-787-3227
- Email: support@purebarre.com
- Website: purebarre.com/contact
Note: Corporate customer service can provide general information but cannot cancel memberships or process refunds—you must work with your local studio for billing issues.
Disputing a Pure Barre Charge
If you've attempted to resolve a billing issue with your Pure Barre studio without success, you can dispute the charge through your credit card company or bank. Provide:
- The transaction date, amount, and descriptor
- Your membership contract or agreement
- Email correspondence with the studio about cancellation or disputes
- Proof of cancellation request or policy violations
Credit card chargebacks may affect your relationship with the studio and could result in collections if they dispute your claim. Exhaust direct resolution first.
Pure Barre On Demand Alternative
If in-studio classes are too expensive, consider Pure Barre On Demand ($29.99/month) for:
- Unlimited streaming workouts
- Access to all Pure Barre class formats
- Workout from home with minimal equipment
- Cancel anytime with no long-term commitment
This provides a budget-friendly way to continue Pure Barre workouts without studio membership costs.
Final Thoughts
PURE BARRE charges on your bank statement typically represent monthly membership dues for this popular barre fitness studio. Because Pure Barre locations are independently owned franchises, billing policies and prices vary by studio. If you're being charged unexpectedly, contact your home studio immediately to review your membership status, understand cancellation policies, and stop future charges. Always cancel memberships formally with proper notice to avoid unwanted billing, and keep written confirmation of all cancellation requests.
Why PURE BARRE appears on your statement
Ranked by likelihood based on this charge type
Other charges from Pure Barre
| Descriptor | Meaning |
|---|---|
PURE BARRE | Standard Pure Barre membership or class charge |
PUREBARRE | Compact version of Pure Barre descriptor |
PURE BARRE [CITY] | Charge from specific Pure Barre studio location |
XPONENTIAL FITNESS | Parent company billing descriptor (owns Pure Barre) |
PURE BARRE ONLINE | Pure Barre On Demand digital subscription |
What should I do about this charge?
Choose the path that matches your situation:
I recognize this charge
But I want a refund or to cancel it
- 1.Contact Pure Barre directly at +1-877-787-3227
- 2.Reference their refund policy — refund window is Varies by studio (typically no refunds on memberships) (view policy)
- 3.If refused, use our wizard to generate a formal dispute letter
I don't recognize this charge
This may be unauthorized or fraudulent
- 1.Check with household members or shared accounts
- 2.Review your email for order confirmations from Pure Barre
- 3.Call your bank immediately — use the number on the back of your card
- 4.Request a new card number to prevent further unauthorized charges
How to dispute PURE BARRE
Contact Pure Barre
Call +1-877-787-3227
Or visit their support page
Phone script
"I'm calling about a charge on my statement appearing as PURE BARRE. I'd like to request a refund or cancellation."
Reference their refund policy
Pure Barre's refund window is Varies by studio (typically no refunds on memberships).
Policy: View Refund Policy
🔒 Full dispute steps with personalized guidance
Get Full Dispute Plan →Sample Dispute Letter
Dear [Bank Name], I am writing to dispute a charge that appeared on my statement as "PURE BARRE" from Pure Barre on [date] for $[amount].
🔒 Get a complete, personalized dispute letter
Generate My Dispute Letter →Frequently Asked Questions
Why is Pure Barre charging my credit card?
How much does Pure Barre membership cost?
How do I cancel my Pure Barre membership?
Can I get a refund for my Pure Barre membership?
What is a late cancel or no-show fee at Pure Barre?
I don't go to Pure Barre anymore, why am I still being charged?
Your Legal Rights
Your rights under FCBA:
- •Dispute within 60 days of statement date
- •Max $50 liability for unauthorized charges (most banks waive entirely)
- •Bank must acknowledge within 30 days, resolve within 2 billing cycles
Verify this charge with official sources
Cross-reference PURE BARRE with government and consumer protection databases:
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File or track consumer financial complaints through CFPB
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Research methodology
This page about the PURE BARRE charge from Pure Barre was compiled using:
- Official merchant documentation, terms of service, and refund policies
- Payment network (Visa, Mastercard) chargeback reason code documentation
- Consumer Financial Protection Bureau (CFPB) guidelines and complaint data
- Federal Trade Commission (FTC) consumer protection resources
- Fair Credit Billing Act (FCBA) and Regulation E statutory requirements
- Community reports and consumer experience databases (BBB, consumer forums)
Last reviewed and updated:
This content is for informational purposes only and does not constitute legal or financial advice. Always consult with your bank or a qualified professional for specific disputes.
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