F45 TRAINING Charge — What Is It and How to Get a Refund

Understanding the F45 Training Charge on Your Bank Statement

If you've noticed a charge labeled F45 TRAINING, F45, or F45 [LOCATION] on your bank or credit card statement, this guide will help you identify the transaction, understand why it appeared, and explain how to manage or cancel your membership if needed.

What Is F45 Training?

F45 Training is a global fitness franchise offering high-intensity, functional group training classes. Founded in Australia in 2013, F45 has expanded to over 1,750 studios in more than 60 countries. The name 'F45' stands for Functional 45, referring to the 45-minute workout sessions that combine cardio, resistance, and functional movement exercises.

F45 classes are known for:

• High-intensity interval training (HIIT)
• Functional movements (squats, lunges, kettlebells, battle ropes, etc.)
• Team-based motivation and coaching
• Variety of daily workouts (different each day)
• Music-driven, fast-paced sessions

F45 operates on a franchise model, meaning each studio is independently owned and operated. Membership pricing, billing practices, and cancellation policies vary by location.

Common Reasons for an F45 Training Charge

1. Weekly Membership Fee

Many F45 studios charge memberships on a weekly basis, typically ranging from $60 to $80 per week. This means you will see a charge every 7 days for unlimited access to classes at your home studio. Weekly billing is common in the fitness industry and is typically outlined in your membership agreement.

2. Monthly Membership Fee

Some F45 locations offer monthly billing instead of weekly, with unlimited memberships costing approximately $180 to $240 per month (or more, depending on the market). If you're billed monthly, you'll see one charge per month on or around your membership anniversary date.

3. Enrollment or Initiation Fee

When you first join F45, many studios charge a one-time enrollment or initiation fee, typically ranging from $100 to $300. This fee covers administrative costs, onboarding, and sometimes includes a fitness assessment or starter kit. Enrollment fees are often waived during promotional periods.

4. Class Pack or Punch Card Purchase

If you're not ready to commit to a full membership, some F45 studios sell class packs (e.g., 10-class or 20-class packages) for $150 to $400. These prepaid packages allow you to pay per class at a discounted rate compared to drop-in pricing.

5. Special Program or Challenge Fee

F45 offers structured fitness challenges (e.g., the popular 8-Week Challenge) that include meal plans, body scans, and additional coaching. These programs typically cost $200 to $500 and are charged separately from your regular membership.

6. Personal Training or Add-On Services

Some F45 locations offer personal training, nutrition coaching, or other add-on services for an additional fee. These charges will appear separately on your statement.

7. Billing Error or Duplicate Charge

Occasionally, payment processing errors can result in duplicate charges or charges that appear after you cancelled. If you see multiple F45 charges for the same billing period, this may indicate a billing issue.

How to Verify Your F45 Training Charge

To confirm the details of your F45 charge:

• Check your membership agreement: Review the contract or agreement you signed when joining F45, which outlines your membership fee, billing frequency, and cancellation policy.
• Contact your home studio: Call or email your F45 location directly (find contact info via the F45 studio locator on f45training.com). Provide your name, phone number, or membership ID to request billing details.
• Review the F45 app: If your studio uses the F45 app for class bookings, you may be able to view your membership and billing information there.
• Check your email: Look for membership confirmation, billing receipts, or renewal notices from F45 or your studio.

How to Cancel Your F45 Training Membership

Step 1: Review Your Membership Agreement

Before cancelling, review your contract to understand:

• Minimum commitment period (if any)
• Required notice period (typically 14-30 days)
• Cancellation procedure (written notice, in-person, etc.)
• Any cancellation fees or penalties

Step 2: Contact Your Home Studio Directly

F45 memberships are managed locally by each studio. To cancel, you must contact your home studio directly—do not rely solely on the F45 app or corporate website. Options include:

• Visit in person: Speak to the studio manager or front desk staff and request a cancellation form.
• Email: Send a cancellation request to your studio's email address (include your full name, membership ID, and requested cancellation date).
• Phone: Call your studio and request cancellation. Follow up with written confirmation.

Step 3: Request Written Confirmation

Always request written confirmation of your cancellation (email or signed form) and keep a copy for your records. Note the date you submitted cancellation and the final billing date.

Step 4: Monitor Your Bank Statement

After cancelling, monitor your bank statement to ensure no additional charges appear. If you're charged after your cancellation date, contact your studio immediately and, if necessary, dispute the charge with your bank.

Important Notes

• Most F45 studios require 14-30 days' notice to cancel, so you may be charged for one or more billing cycles after submitting cancellation.
• If you're in a contract with a minimum term, you may be required to pay an early termination fee.
• Some studios allow membership freezes (pausing your membership temporarily) instead of full cancellation.

Refund and Dispute Options

Requesting a Refund from F45

Refund eligibility depends on your local studio's policies. Contact your studio directly to request a refund if:

• You were charged in error or after proper cancellation
• A duplicate charge occurred
• You were charged for services you didn't authorize
• You were unable to use the service due to studio closure or other issues

Enrollment fees, class packs, and prepaid memberships are typically non-refundable, but exceptions may be made on a case-by-case basis.

Disputing the Charge with Your Bank

If your F45 studio does not resolve your billing issue and you believe the charge is unauthorized or incorrect, you can file a chargeback dispute with your credit card issuer or bank. Provide supporting documentation such as:

• Proof of cancellation (email confirmation, signed form)
• Communication with your F45 studio
• Bank statement showing the disputed charge
• Your membership agreement

Most banks allow chargebacks within 60-120 days of the transaction date.

Preventing Future F45 Training Charges

To avoid unexpected F45 charges:

• Understand your billing frequency: Know whether you're billed weekly or monthly and mark billing dates on your calendar.
• Follow cancellation procedures carefully: Submit cancellation in writing and request confirmation.
• Set reminders for contract end dates or minimum commitment periods.
• Review your membership agreement: Keep a copy of your contract and refer to it when making changes.
• Monitor your bank statements: Check for F45 charges regularly and report any discrepancies immediately.
• Update payment methods: If you change credit cards, update your payment info with your studio to avoid failed payments and late fees.

Conclusion

An F45 Training charge on your bank statement typically represents a weekly or monthly membership fee for F45's functional fitness classes. Because F45 operates on a franchise model, billing practices and cancellation policies vary by location. To manage your membership, resolve billing issues, or cancel service, always contact your home studio directly. If you encounter unresolved disputes, you can escalate to your bank or card issuer for assistance.