How to Get a Refund from expressvpn

About ExpressVPN Charges

ExpressVPN (owned by Kape Technologies) is a premium VPN service. Charges appear as "EXPRESSVPN," "EXPRESS VPN," or various payment processor names. Common charges include monthly plans ($12.95/month), 6-month plans ($9.99/month), and annual plans ($8.32/month billed annually). ExpressVPN also bundles with Aircove router hardware.

Unexpected charges typically come from auto-renewal at the standard rate after a promotional period ends, or subscription renewals you forgot about.

ExpressVPN Refund Policy

• 30-day money-back guarantee: Full refund within 30 days, no questions asked
• Auto-renewal: Cancel before renewal to avoid charges
• App store: If purchased through Apple/Google, request refund through them
• After 30 days: No refunds available

How to Contact ExpressVPN Support

• Live chat: Available 24/7 at expressvpn.com
• Email: support@expressvpn.com
• Website: expressvpn.com/support

Step-by-Step: How to Get an ExpressVPN Refund

1. Contact live chat: Visit expressvpn.com and start a live chat.
2. Request refund: State that you want to cancel and receive a refund under the 30-day guarantee.
3. Provide account details: Share your registered email address.
4. Confirm cancellation: Verify that auto-renewal is disabled.
5. Check your bank: Refund should appear within 5-7 business days.

What to Do If Your Refund Is Denied

• Reference the guarantee: Cite ExpressVPN's published 30-day money-back guarantee
• Credit card chargeback: Dispute with your bank
• PayPal dispute: Open a dispute if paid via PayPal
• BBB complaint: File at bbb.org