IPSY Charge on Your Bank Statement

Understanding IPSY Charges on Your Bank Statement

If you've noticed a charge labeled "IPSY" or "IPSY SUB" on your bank statement, this comprehensive guide will explain what this charge represents, typical subscription costs, and what to do if you have questions or concerns about the transaction.

What is Ipsy?

Ipsy is a leading beauty subscription service that delivers personalized makeup, skincare, haircare, and beauty products to subscribers each month. Founded in 2011 by Michelle Phan, Ipsy has grown to serve millions of beauty enthusiasts across the United States.

Ipsy's signature product is the Glam Bag, a monthly subscription that includes 5 personalized beauty products tailored to your beauty profile. The company also operates Ipsy Shop, an e-commerce platform where subscribers can purchase full-size beauty products at discounted prices.

Most Common Reasons for IPSY Charges

Monthly Glam Bag Subscription ($14/month)

The most common Ipsy charge is the standard Glam Bag subscription at $14 per month. This includes 5 travel or sample-size beauty products personalized to your beauty preferences, delivered in a reusable cosmetic bag.

Glam Bag Plus Subscription ($28/month)

Glam Bag Plus is Ipsy's mid-tier subscription featuring 5 full-size products instead of samples. This upgraded option costs $28 per month and is popular among subscribers who want more substantial products.

Glam Bag X Subscription ($58/quarter)

The premium Glam Bag X is a quarterly (every 3 months) subscription featuring 8+ full-size, high-value beauty products curated by celebrity or influencer partners. This luxury option costs $58 per quarter.

Ipsy Shop Purchases

Additional charges may represent purchases made through Ipsy Shop, where subscribers can buy full-size beauty products, often at significant discounts. These charges appear separately from subscription fees.

Product Add-Ons

Each month, Ipsy offers the option to add extra products to your bag for $3-$12 each. If you selected add-ons, these will be charged along with your subscription fee.

Typical IPSY Charge Amounts

Ipsy charges vary based on your subscription tier and additional purchases:

• $14/month: Standard Glam Bag subscription with 5 sample-size beauty products
• $28/month: Glam Bag Plus subscription with 5 full-size products
• $58/quarter: Glam Bag X luxury subscription with 8+ full-size products (billed every 3 months)
• $15-$75: Ipsy Shop purchases of full-size beauty products
• $3-$12: Individual product add-ons to monthly bags

Your total charge may be a combination of your subscription fee plus any add-ons or shop purchases made during that billing cycle.

Common Descriptor Variations

Ipsy charges may appear under several descriptors on your bank statement:

• IPSY (most common)
• IPSY.COM (online purchases)
• IPSY GLAM BAG (subscription specific)
• IPSY SUB (subscription billing)
• IPSY*SHOP (marketplace purchases)

How to Verify Your IPSY Charge

Check Your Ipsy Account

Log into your account at ipsy.com and navigate to Account Settings > Membership to view your active subscriptions, billing history, and upcoming charges. Your account shows complete transaction details.

Review Email Confirmations

Ipsy sends email notifications when your bag ships and when charges are processed. Search your email for "Ipsy," "Glam Bag," or "order confirmation" to find these messages with transaction details.

Check Your Billing History

In your Ipsy account, go to Account Settings > Billing Information to see a complete history of all charges including subscription fees, add-ons, and shop purchases with dates and amounts.

Review Your Beauty Profile

If you're unsure what subscription you have, check your Ipsy account's membership section. It will clearly show whether you're subscribed to Glam Bag, Glam Bag Plus, Glam Bag X, or multiple tiers.

Contact Ipsy Support

If you can't locate the charge details in your account, contact Ipsy customer support at support@ipsy.com or call 1-650-209-0177 with your transaction date and amount.

Ipsy Subscription Tiers Explained

Glam Bag ($14/month)

The entry-level subscription includes 5 deluxe sample or travel-size beauty products personalized to your beauty quiz responses. Products may include makeup, skincare, haircare, tools, and fragrances. Each month's items come in a reusable cosmetic bag with unique designs.

Glam Bag Plus ($28/month)

The mid-tier option features 5 full-size products instead of samples, providing significantly more value. You can choose 3 of your 5 products each month, giving you more control over what you receive.

Glam Bag X ($58/quarter)

The premium tier ships once every three months and includes 8+ full-size, high-end products. Each quarter features a celebrity or influencer curator who helps select the products. The bag itself is often a premium item.

Multiple Subscriptions

Many subscribers maintain multiple Ipsy subscriptions simultaneously (for example, both Glam Bag and Glam Bag Plus). If you have multiple active subscriptions, you'll see separate charges for each tier.

Ipsy Billing Cycle and Timing

When Charges Occur

Ipsy typically charges subscribers at the beginning of each month (usually between the 1st and 5th). The exact date depends on when you originally subscribed. Your billing date is shown in your account settings.

Glam Bag X Quarterly Billing

Glam Bag X subscribers are charged quarterly, typically in February, May, August, and November. The charge appears approximately 2-3 weeks before the bag ships.

Add-On Billing

Product add-ons are charged at the same time as your subscription fee, not when you select them. Add-ons are typically available mid-month, but the charge won't appear until your next billing date.

Shop Purchase Billing

Ipsy Shop purchases are charged immediately when you complete checkout, separate from your subscription billing date. These appear as distinct transactions on your statement.

Ipsy Refund and Cancellation Policies

Subscription Bag Refunds

Monthly Glam Bag subscriptions are non-refundable once charged. However, if you receive damaged, defective, or incorrect items, Ipsy will offer replacements or account credits for the affected products.

Ipsy Shop Purchase Refunds

Products purchased through Ipsy Shop can be returned within 30 days if unopened and unused. Opened products are not eligible for refunds except in cases of defect or damage.

How to Request a Refund

Contact Ipsy support at support@ipsy.com with your order number, photos of damaged items if applicable, and explanation of the issue. Support typically responds within 1-2 business days.

Refund Processing Time

Approved refunds are processed back to your original payment method within 5-10 business days. Ipsy credits (for bag issues) are applied to your account immediately and can be used for shop purchases.

How to Cancel Your Ipsy Subscription

Online Cancellation

Log into ipsy.com, go to Account Settings > Membership, and click Cancel Membership. Follow the prompts to confirm cancellation. Ipsy may offer incentives to stay subscribed, but you can decline and proceed with cancellation.

Cancellation Deadline

To avoid being charged for the next month, you must cancel by 11:59 PM PT on the last day of the current month. Cancellations after this deadline will result in one more charge and bag shipment.

Pause vs. Cancel

Ipsy also offers the option to pause your subscription for up to 3 months instead of cancelling completely. This maintains your account and beauty profile while temporarily stopping charges.

Confirmation

After cancelling, you'll receive an email confirmation. Save this for your records. Monitor your bank statements for the next billing cycle to ensure charges have stopped.

Reactivation

Cancelled subscriptions can be reactivated at any time by logging into your account and selecting "Reactivate Membership." Your beauty profile and preferences are saved.

What to Do If You Don't Recognize the Charge

Check with Household Members

If you share credit cards with family members, verify whether they have an Ipsy subscription. Beauty subscriptions are often given as gifts or started by family members.

Search Your Email

Look for emails from Ipsy, including signup confirmations, shipping notifications, or billing receipts. Check spam folders and search for "ipsy," "glam bag," or "beauty subscription."

Verify Gift Subscriptions

If someone gifted you an Ipsy subscription, the charge might be on your card if you updated payment information at some point. Check whether you received Ipsy bags recently.

Contact Ipsy Support

Call 1-650-209-0177 or email support@ipsy.com with the charge date, amount, and last four digits of your card. They can search for accounts associated with your payment method.

Dispute Unauthorized Charges

If you determine the charge is fraudulent after checking with Ipsy, contact your bank immediately to dispute the transaction. Most credit card issuers offer fraud protection for unauthorized subscription charges.

Common Ipsy Billing Issues

Continued Billing After Cancellation

The most common complaint is being charged after attempting to cancel. This usually happens when cancellation occurred after the monthly deadline. Always cancel before the end of the month and save your confirmation email.

Higher Than Expected Charges

If your charge is higher than your subscription fee, you likely have multiple subscriptions active, selected product add-ons, or made Ipsy Shop purchases. Check your account billing history for itemized details.

Missed Month Charges

If your payment method fails (expired card, insufficient funds), Ipsy will attempt to charge again. Multiple failed payments may result in subscription suspension and potential past-due charges when you update your payment method.

Duplicate Charges

Occasionally payment processing errors result in duplicate charges. If you see two identical Ipsy charges within a short timeframe, contact support immediately for refund of the duplicate.

Maximizing Your Ipsy Subscription Value

Update Your Beauty Profile Regularly

Keep your beauty preferences, skin type, and product interests updated to receive better-matched products. This improves satisfaction and reduces the likelihood of cancellation.

Participate in Choice

Glam Bag Plus and Glam Bag X subscribers can choose some of their monthly products. Log in during the choice period (typically mid-month) to select your preferences.

Shop with Points

Ipsy rewards program allows you to earn points through reviews and activities, which can be redeemed for free products in Ipsy Shop, offsetting your subscription cost.

Refer Friends

Ipsy's referral program offers credits or free products when friends sign up using your referral link, providing additional value beyond your subscription.

Preventing Unwanted IPSY Charges

• Set calendar reminders for your monthly billing date
• Review your Ipsy account monthly for active subscriptions
• Update payment methods before card expiration to avoid failed payments
• Save cancellation confirmation emails for proof
• Enable bank account alerts for subscription charges
• Consider pausing instead of maintaining unused subscriptions
• Review add-on selections before confirming monthly choices

Contact Information

For assistance with Ipsy charges, use these official contact methods:

• Phone: 1-650-209-0177 (Customer Support)
• Email: support@ipsy.com
• Website: https://www.ipsy.com
• Help Center: https://www.ipsy.com/help
• Social Media: @Ipsy on Twitter, Instagram, and Facebook for customer service

Summary

IPSY charges on your bank statement represent monthly beauty subscription fees for Glam Bag ($14), Glam Bag Plus ($28), or quarterly Glam Bag X ($58) subscriptions, plus any additional Ipsy Shop purchases or product add-ons. If you don't recognize a charge, verify through your Ipsy account, check email confirmations, or contact customer support. To cancel, log into your account and cancel before the end of the month to avoid next month's charge. Subscription bags are non-refundable, but Ipsy Shop purchases can be returned within 30 days if unopened.