What is EPIC GAMES Charge on My Bank Statement?

Understanding Epic Games Charges on Your Bank Statement

When you see an "EPIC GAMES" charge on your bank statement, it represents a purchase made through Epic Games' various digital platforms and services. Epic Games is a major video game company best known for Fortnite, the Epic Games Store, Rocket League, and the Unreal Engine. These charges can appear for several different types of transactions, ranging from game purchases to in-game currency and downloadable content.

Common Types of Epic Games Charges

Epic Games charges most commonly appear for the following reasons:

• Fortnite V-Bucks: The most frequent charge type, V-Bucks are Fortnite's in-game currency used to purchase skins, emotes, and other cosmetic items
• Battle Pass Purchases: Seasonal passes in Fortnite that unlock exclusive content and challenges
• Epic Games Store Purchases: Full games, DLC, or add-ons purchased from Epic's digital storefront
• Rocket League Credits: In-game currency for purchasing items in Rocket League
• Fortnite Crew Subscription: A monthly subscription service providing V-Bucks and exclusive content
• Fall Guys Show-Bucks: Currency for cosmetic purchases in Fall Guys

Typical Charge Amounts and What They Mean

Epic Games charges vary widely depending on the type of purchase. Here are the most common amounts you might see:

Small Purchases ($4.99 - $7.99)

These typically represent small V-Bucks packs, individual cosmetic items, or starter currency bundles. A $4.99 charge usually indicates 600 V-Bucks, while $7.99 commonly represents larger currency packs or individual premium items.

Medium Purchases ($9.99 - $19.99)

The $9.99 charge is extremely common and usually indicates either a Fortnite Battle Pass or 1,000 V-Bucks purchase. Charges around $19.99 typically represent larger currency bundles (2,800 V-Bucks) or indie game purchases from the Epic Games Store.

Large Purchases ($39.99 - $59.99)

These amounts generally indicate full game purchases from the Epic Games Store. Epic frequently offers major titles at discounted prices, so a $39.99 charge might represent a AAA game on sale, while $59.99 typically represents a full-price new release.

How to Verify Your Epic Games Purchases

To confirm what an Epic Games charge represents, log into your Epic Games account and navigate to your account settings. Under the "Payment & Shipping" section, you'll find a complete transaction history showing all purchases, including dates, amounts, and specific items bought. This information will help you match charges on your bank statement to actual purchases.

Managing and Preventing Unwanted Charges

If you're seeing unexpected Epic Games charges, take these steps:

• Check if family members have access to your payment method and are making purchases
• Review your saved payment methods in your Epic Games account settings
• Enable two-factor authentication to prevent unauthorized account access
• Consider removing saved payment methods if you don't regularly make purchases
• Set up purchase notifications to be alerted of future transactions

Removing Payment Methods

To prevent future charges, log into your Epic Games account, go to Account Settings, select Payment & Shipping, and remove any saved credit cards or payment methods you no longer want associated with the account.

Epic Games Refund Policy

Epic Games offers refunds for eligible purchases within 14 days. Games and software can be refunded if you haven't played for more than 2 hours. In-game purchases like V-Bucks may be eligible for refund if they haven't been used. To request a refund, visit Epic Games' support website and submit a refund request through their official channels.

Refund Process

The refund process involves logging into your account, identifying the specific purchase, and submitting a refund request with a valid reason. Processing typically takes 3-5 business days, though it can take longer during busy periods.

Disputing Unauthorized Charges

If you believe an Epic Games charge is unauthorized or fraudulent, first attempt to resolve the issue through Epic Games' customer support. If unsuccessful, contact your bank or credit card company to dispute the charge. Provide documentation showing the charge was unauthorized and any communication attempts with Epic Games.

Subscription Services and Recurring Charges

Epic Games offers subscription services like Fortnite Crew, which automatically charges your payment method monthly. These subscriptions can be cancelled through your account settings, but you'll continue to receive benefits until the current billing period ends.

Managing Subscriptions

To cancel recurring subscriptions, log into your Epic Games account, navigate to subscriptions in your account settings, and cancel any active recurring services. This will prevent future automatic charges while allowing you to complete your current subscription period.

Getting Help with Epic Games Charges

For assistance with Epic Games charges, visit their official support website at epicgames.com/help. They offer comprehensive help articles, community forums, and direct support options for account and billing issues. When contacting support, have your transaction details, Epic Games account information, and specific questions ready to expedite the process.