How to Get a Refund from tinder
Step-by-step guide to getting your money back from tinder, including their official refund policy and direct contact information.
tinder Refund Policy
About Tinder Charges
Tinder is the world's most popular dating app, owned by Match Group. Charges appear as "TINDER," "TINDER.COM," "MATCH *TINDER," or through Apple/Google billing. Common charges include Tinder Plus ($9.99-19.99/month), Tinder Gold ($14.99-29.99/month), Tinder Platinum ($19.99-39.99/month), Super Likes, Boosts, and Top Picks purchases. Prices vary by age, location, and platform.
Unexpected charges often come from subscription auto-renewals, in-app purchases, or being signed up for a higher tier than intended during the subscription flow.
Tinder Refund Policy
- Subscriptions: Cancel anytime; no pro-rated refunds; access until end of billing period
- In-app purchases: Boosts and Super Likes are non-refundable
- App store refunds: Request through Apple or Google for recent charges
- State/local laws: Some jurisdictions provide additional refund rights
- First-time courtesy: Tinder may offer one-time refund for new subscribers
How to Contact Tinder Support
- Email: support@gotinder.com
- App: Profile → Settings → Help & Support
- Website: help.tinder.com
Step-by-Step: How to Get a Tinder Refund
- Cancel subscription first: iPhone: Settings → Apple ID → Subscriptions → Tinder. Android: Google Play → Subscriptions.
- Request app store refund: Apple: reportaproblem.apple.com. Google: play.google.com/store/account.
- Contact Tinder: Email support@gotinder.com with account details and refund request.
- Check pricing: If you were charged more than expected, document the pricing discrepancy.
- Be persistent: Follow up if you don't receive a response within 5 business days.
What to Do If Your Refund Is Denied
- App store appeal: Appeal through Apple or Google's dispute process
- Credit card chargeback: Dispute with your bank
- FTC complaint: Tinder has faced FTC scrutiny over pricing — file at reportfraud.ftc.gov
- State attorney general: File a consumer complaint
- Class action: Check for existing class action lawsuits about Tinder pricing
Official refund policy
View tinder's full refund policyContact tinder Directly
Before filing a formal dispute, try reaching out to tinder directly. Many issues can be resolved faster this way.
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