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How to Get a Refund from siriusxm

Step-by-step guide to getting your money back from siriusxm, including their official refund policy and direct contact information.

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siriusxm Refund Policy

About SiriusXM Charges

SiriusXM Holdings Inc. operates satellite radio and streaming services. Charges appear as "SIRIUSXM," "SIRIUS XM," "XM RADIO," or "SIRIUSXM.COM." Common charges include monthly or annual subscriptions ($5-25+/month depending on plan), streaming-only plans, car radio plans, and Music Royalty fees. SiriusXM is known for aggressive retention tactics when you try to cancel.

Unexpected charges often come from trial-to-paid conversions (many new cars include free SiriusXM trials), price increases after promotional periods end, and auto-renewal of annual plans.

SiriusXM Refund Policy

  • 30-day guarantee: Full refund within 30 days of subscribing
  • Pro-rated refund: Canceling mid-billing period may result in a pro-rated refund
  • Annual plans: Pro-rated refund for unused months
  • Free trials: Cancel before the trial ends to avoid charges
  • Price increases: Can cancel within 30 days of a price increase notification

How to Contact SiriusXM Support

Step-by-Step: How to Cancel and Get a SiriusXM Refund

  1. Call to cancel: Call 1-866-635-2349 — SiriusXM requires phone cancellation (online chat now available too).
  2. Decline retention offers: SiriusXM will offer discounted rates — decline firmly if you want to cancel.
  3. Request a refund: Ask for a pro-rated refund for the unused portion of your subscription.
  4. Get confirmation: Request a cancellation confirmation number and email.
  5. Monitor your statement: Check that no further charges appear after cancellation.

What to Do If Your Refund Is Denied

  • Send written cancellation: Mail a certified letter to SiriusXM, 1221 Avenue of the Americas, New York, NY 10020
  • Credit card chargeback: Dispute post-cancellation charges with your bank
  • BBB complaint: File at bbb.org — effective for SiriusXM issues
  • FCC complaint: File at fcc.gov for broadcasting service issues
  • State attorney general: File a consumer complaint

Contact siriusxm Directly

Before filing a formal dispute, try reaching out to siriusxm directly. Many issues can be resolved faster this way.

Phone

1-866-635-2349

Website

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