How to Get a Refund from hinge
Step-by-step guide to getting your money back from hinge, including their official refund policy and direct contact information.
hinge Refund Policy
About Hinge Charges
Hinge is a dating app owned by Match Group. Charges appear as "HINGE," "HINGE.CO," or "MATCH *HINGE." Common charges include Hinge+ subscription ($29.99/month), HingeX premium ($49.99/month), Rose purchases, and Boost purchases. Hinge is free to use with limited features, but premium subscriptions unlock unlimited likes, advanced preferences, and more.
Unexpected charges often come from subscription auto-renewals, in-app purchases made accidentally, or confusion between Hinge+ and HingeX pricing tiers.
Hinge Refund Policy
- Subscriptions: Cancel anytime; access continues until end of period; no pro-rated refunds
- In-app purchases: Roses and Boosts are generally non-refundable
- Apple/Google billing: If billed through app stores, request refunds through them
- EU/state rights: Some jurisdictions offer cooling-off periods up to 14 days
How to Contact Hinge Support
- Email: support@hinge.co
- App: Settings → Help Center
- Website: hingeapp.zendesk.com
Step-by-Step: How to Get a Hinge Refund
- Cancel subscription: Go to your phone's subscription settings (Settings → Subscriptions on iPhone, Google Play → Subscriptions on Android).
- Request refund through app store: For Apple: reportaproblem.apple.com. For Google: play.google.com/store/account.
- Contact Hinge: Email support@hinge.co with your account details and refund request.
- Check your state's laws: Some states require refund rights for dating app subscriptions.
- Document charges: Save screenshots of charges and subscription details.
What to Do If Your Refund Is Denied
- App store dispute: Appeal through Apple or Google's refund process
- Credit card chargeback: Dispute with your bank
- FTC complaint: File at reportfraud.ftc.gov
- State attorney general: File a consumer complaint
Official refund policy
View hinge's full refund policyContact hinge Directly
Before filing a formal dispute, try reaching out to hinge directly. Many issues can be resolved faster this way.
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