How to Get a Refund from doordash-dashpass

About DoorDash DashPass Charges

DashPass is DoorDash's subscription service at $9.99/month, offering $0 delivery fees and reduced service fees on eligible orders. Charges appear as "DOORDASH DASHPASS," "DOORDASH *DASHPASS," or "DOORDASH." Many customers sign up during promotional free trial periods and forget to cancel before being billed.

Unexpected charges commonly include the monthly DashPass renewal, trial-to-paid conversion, and annual plan auto-renewal. DashPass is also bundled with Chase Sapphire cards and Mastercard, which can cause confusion about billing.

DoorDash DashPass Refund Policy

• Cancel anytime: DashPass can be canceled at any time
• No pro-rated refunds: Access continues through end of billing period
• Free trial: Must cancel before trial ends to avoid charges
• Annual plan: Refundable within 30 days of purchase; non-refundable after
• Partner programs: Cancel through the partner (Chase, etc.) if enrolled through them

How to Contact DoorDash Support

• Phone: 1-855-973-1040
• Chat: DoorDash app → Account → Help
• Website: help.doordash.com

Step-by-Step: How to Cancel and Get a DashPass Refund

1. Open DoorDash app: Go to Account → Manage DashPass.
2. Cancel DashPass: Tap Cancel Membership and confirm.
3. Request refund: Contact support via chat or call 1-855-973-1040 to request a refund for the most recent charge.
4. Explain the situation: If you forgot to cancel a trial or were charged unexpectedly, explain this to the agent.
5. Follow up: Check your bank statement within 5-7 business days for the refund.

What to Do If Your Refund Is Denied

• Try again: Call back and speak with a different agent
• Credit card chargeback: Dispute with your bank
• BBB complaint: File against DoorDash at bbb.org
• FTC: Report deceptive subscription practices
• Social media: @DoorDash_Help on Twitter