How to Get a Refund from crunchyroll

About Crunchyroll Charges

Crunchyroll is the world's largest anime streaming platform, owned by Sony. Charges appear as "CRUNCHYROLL," "CR PREMIUM," or "ELLATION INC." Common charges include Premium subscriptions (Fan $7.99/month, Mega Fan $9.99/month, Ultimate Fan $14.99/month), annual subscription plans, and Crunchyroll Store merchandise purchases.

Unexpected charges often come from free trial conversions, annual plan renewals, or subscription tier upgrades that weren't intended.

Crunchyroll Refund Policy

• Subscriptions: Generally non-refundable; cancel anytime to stop future charges
• Free trials: Cancel before the trial ends to avoid being charged
• Annual plans: Non-refundable after 14 days from purchase
• Store purchases: 14-day return policy for physical merchandise
• Billing errors: Contact support for correction of billing mistakes

How to Contact Crunchyroll Support

• Website: help.crunchyroll.com
• Email: help@crunchyroll.com
• Social: @Crunchyroll on Twitter/X

Step-by-Step: How to Get a Crunchyroll Refund

1. Cancel subscription first: Go to crunchyroll.com → Settings → Subscription → Cancel.
2. Submit a support request: Go to help.crunchyroll.com and submit a ticket requesting a refund.
3. Check billing platform: If billed through Apple, Google, or Amazon, request the refund through that platform instead.
4. Provide details: Include your account email, charge date, and amount.
5. Be persistent: If initially denied, follow up and escalate the request.

What to Do If Your Refund Is Denied

• Platform refund: Request through Apple App Store, Google Play, or Amazon if billed there
• Credit card chargeback: Dispute with your bank
• BBB complaint: File at bbb.org
• State consumer protection: File with your state AG