How to Get a Refund from Blue Apron
Step-by-step guide to getting your money back from Blue Apron
Quick Answer: Blue Apron Refund Policy
- Refund Window
- 7 days
- Refund Method
- Original payment method
- Key Condition
- Must contact support first
Blue Apron Refund Policy
About Blue Apron Charges
Blue Apron Holdings, Inc. is a meal kit delivery service. Charges appear as "BLUE APRON," "BLUEAPRON," or "BA*BLUEAPRON." Common charges include weekly meal kit subscriptions ($7-10 per serving), wine club subscriptions, add-on marketplace items, and shipping fees on smaller orders.
Unexpected charges may come from weekly deliveries you forgot to skip, wine club renewals, or the subscription reactivating after a pause period.
Blue Apron Refund Policy
- Quality issues: Report within 7 days for credit or refund
- Missing/damaged items: Contact support for immediate credit
- Undelivered orders: Full refund
- Skip/cancel before cutoff: Avoid charges by managing your schedule before the weekly deadline
- Wine club: Contact support for wine-related issues
How to Contact Blue Apron Support
- Phone: 1-631-347-6336
- Email: contact@blueapron.com
- Chat: Available at blueapron.com
Step-by-Step: How to Get a Blue Apron Refund
- Report delivery issues: Contact support within 7 days of delivery.
- Skip deliveries: Log in → Upcoming → Skip Week before the cutoff.
- Cancel subscription: Account Settings → Cancel Subscription.
- Call support: 1-631-347-6336 for refund requests.
- Get written confirmation: Save cancellation confirmation email.
What to Do If Your Refund Is Denied
- Credit card chargeback: Dispute with your bank
- BBB complaint: File at bbb.org
- FTC: Report at reportfraud.ftc.gov
- State consumer protection: File with your state AG
Official refund policy
View Blue Apron's full refund policyHow to Get a Refund from Blue Apron: Step-by-Step
Follow these steps in order to maximize your chances of getting your money back.
- 1
Log in to your account
Visit Blue Apron's website and sign in to the account used for the purchase you want to refund.
- 2
Find your order
Navigate to your order history or "My Orders" section. Locate the specific item or order you wish to return or get a refund for.
- 3
Submit a refund request
Look for a "Return", "Refund", or "Help" option next to your order. Fill out the refund request form with the reason for your return.
- 4
If denied, contact support directly
If your online request is rejected, reach out to Blue Apron support at contact@blueapron.com or call 1-631-347-6336. Explain your situation and ask for escalation to a supervisor.
- 5
File a chargeback with your bank
If Blue Apron refuses a valid refund, contact your bank or credit card issuer to dispute the charge. You have up to 60-120 days from the statement date to file.
- 6
Escalate if needed
For persistent issues, file a complaint with the Better Business Bureau (BBB), your state Attorney General, or the CFPB at consumerfinance.gov/complaint.
Common Refund Situations
Select the scenario that best describes your situation with Blue Apron.
Subscription charged after cancellation
You cancelled your Blue Apron subscription but were still billed the following month. This is a common issue — contact support with proof of cancellation.
Defective or damaged product received
Your order arrived broken or not working as described. Blue Apron is generally required to offer a refund or replacement for defective items under consumer protection law.
Order never arrived
Your package was marked as delivered but never arrived, or was significantly delayed beyond the estimated date. File a non-delivery claim with Blue Apron immediately.
Item not as described
The product you received doesn't match what was advertised on Blue Apron's website — wrong color, size, or features. This qualifies for a refund under most consumer protection laws.
Unauthorized charge on your account
You see a charge from Blue Apron that you didn't authorize. Report this immediately to both Blue Apron and your bank — this may qualify as fraud.
Changed your mind / buyer's remorse
You want to return an item you no longer need. Success depends on Blue Apron's return policy — act quickly as most merchants have a limited return window.
Contact Blue Apron Directly
Before filing a formal dispute, try reaching out to Blue Apron directly. Many issues can be resolved faster this way.
Blue Apron Refund Timeline
Here's what to expect after you submit your refund request.
Day 0
Request Submitted
You submit your refund request online or via customer support.
Days 3–5
Processing
The merchant reviews your request and approves or escalates it.
Days 5–10
Under Review
Refund is being processed by the merchant's finance team.
Days 10–14
Credit Issued
Funds are returned to your original payment method.
Day 0
Request Submitted
You submit your refund request online or via customer support.
Days 3–5
Processing
The merchant reviews your request and approves or escalates it.
Days 5–10
Under Review
Refund is being processed by the merchant's finance team.
Days 10–14
Credit Issued
Funds are returned to your original payment method.
* Timelines vary by merchant and payment method. Credit cards typically process faster than bank transfers.
If Blue Apron Refuses Your Refund
You have rights. If the merchant won't cooperate, here's your escalation path — in order of ease and effectiveness.
Step 1.File a chargeback with your bank
Contact your credit card issuer or bank and dispute the charge. Provide documentation of your refund attempt. You typically have 60–120 days from the charge date.
Learn how to file a chargeback →Step 2.File a BBB complaint
Submit a complaint to the Better Business Bureau (BBB). Many companies respond quickly to BBB complaints to protect their rating.
File a BBB complaint →Step 3.Contact your state Attorney General
File a consumer complaint with your state AG office. This creates a legal record and may prompt an investigation if the company has a pattern of violations.
Find your state AG →Step 4.Report to the CFPB
Submit a complaint to the Consumer Financial Protection Bureau (CFPB). They track complaints against financial services and can take regulatory action.
File a CFPB complaint →Want help with a chargeback? Our dispute experts can guide you through the process and write your dispute letter. Start your free case →
Frequently Asked Questions: Blue Apron Refunds
How do I cancel Blue Apron?
Can I get a refund for a Blue Apron delivery?
How long does a Blue Apron refund take?
Does Blue Apron charge shipping?
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