"SEATTLE WAUS" Charge on Your Bank Statement — What It Is & How to Get a Refund

SEATTLE WAUSMultiple Merchants (Seattle-Based)
Softwareone-time135,000 monthly searches

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Quick Answer

Likely Legitimate

SEATTLE WAUS is a one-time purchase charge from Multiple Merchants (Seattle-Based). If you don't recognize this charge, review your recent purchases or contact the merchant directly.

Multiple Merchants (Seattle-Based)

Software

Refund Window: Since SEATTLE WAUS can originate from multiple Seattle-based companies, the refund policy depends on which merchant charged you. For Amazon (the most common source): most items can be returned within 30 days of delivery for a full refund. For Microsoft: digital subscriptions can be canceled within 30 days for a prorated refund. For Starbucks: contact customer service at 1-800-782-7282 for card or app-related charges. First, identify which company charged you by checking your email for order confirmations, then contact that company directly.

What Is the SEATTLE WAUS Charge on Your Bank Statement?

If you see SEATTLE WAUS on your bank or credit card statement, it means a company headquartered in Seattle, Washington, United States processed a charge to your card. "SEATTLE WAUS" is not the name of a single merchant — it is a billing address descriptor that combines the city (Seattle), state (WA), and country (US) of the company's registered payment processing address.

The most common companies associated with the SEATTLE WAUS descriptor are Amazon, Microsoft, Starbucks, T-Mobile, Expedia, and Zillow — all of which are headquartered in or near Seattle, Washington. When the merchant's business name is truncated or not fully transmitted by the payment processor, your bank may display only the billing location, resulting in the generic "SEATTLE WAUS" descriptor.

This descriptor appears frequently because Seattle is home to some of the world's largest technology and retail companies. Amazon alone processes billions of transactions per year, and many of those charges show the Seattle billing address when the full merchant name doesn't fit in the descriptor field. If the charge turns out to be from Amazon, you may also see the related descriptor AMZN MKTP US on your statement. If you want to identify other unfamiliar charges, try our descriptor lookup tool or visit DidIBuyIt.com.

Which Companies Commonly Charge as SEATTLE WAUS?

Because SEATTLE WAUS is a location-based descriptor rather than a merchant name, it can come from any business registered in Seattle, WA. However, these are the most common sources:

  • Amazon (Amazon.com, Inc.): The most frequent source. Includes purchases from Amazon.com, Amazon Prime subscriptions ($139/year), Kindle, Audible, Amazon Music, Prime Video, Whole Foods delivery, and Amazon Web Services. Amazon's headquarters are at 410 Terry Avenue North, Seattle, WA.
  • Microsoft Corporation: Xbox Game Pass, Microsoft 365 subscriptions, Windows Store purchases, LinkedIn Premium, and other Microsoft services. While Microsoft's main campus is in Redmond, WA, some transactions process through their Seattle offices.
  • Starbucks: Auto-reload charges for the Starbucks app/card, Starbucks Rewards, and mobile order payments. Starbucks is headquartered at 2401 Utah Avenue South, Seattle, WA.
  • T-Mobile: Monthly wireless bill payments, device installment plans, and T-Mobile insurance. T-Mobile's US headquarters are in Bellevue, WA (Seattle metro area).
  • Expedia Group: Hotel, flight, and travel package bookings through Expedia, Hotels.com, Vrbo, and other Expedia Group brands. Headquartered in Seattle.
  • Zillow Group: Zillow Premium subscriptions, advertising charges for real estate agents, and Zillow Rental Manager fees. Headquartered in Seattle.
  • Nordstrom: Online and in-store purchases from Nordstrom and Nordstrom Rack. Headquartered in Seattle since 1901.

Is SEATTLE WAUS a Scam or Legitimate?

SEATTLE WAUS is almost always a legitimate charge from a major company headquartered in the Seattle metropolitan area. The descriptor itself simply indicates the merchant's billing city and state — it is not inherently suspicious.

However, because the descriptor is generic and doesn't clearly identify which company charged you, it can be confusing. The charge is most likely legitimate if:

  • You have an Amazon account and have made recent purchases or have active subscriptions (Prime, Kindle Unlimited, Audible)
  • You have a Microsoft 365 subscription, Xbox Game Pass, or have made recent purchases on the Microsoft Store
  • You use the Starbucks app with auto-reload enabled on your card
  • You are a T-Mobile customer and the charge matches your billing cycle
  • You recently booked travel through Expedia, Hotels.com, or Vrbo

If you have no accounts with any Seattle-based company and cannot identify the charge, it may be unauthorized. Contact your bank immediately to report it and request a new card.

How to Identify Which Company Charged You

Since SEATTLE WAUS doesn't name a specific merchant, follow these steps to identify the source:

  1. Check the charge amount: Match the dollar amount to known subscriptions — Amazon Prime is $14.99/month or $139/year, Microsoft 365 is $6.99-$9.99/month, Xbox Game Pass is $9.99-$17.99/month, Starbucks auto-reload is typically $10-$50.
  2. Search your email: Look for order confirmations or receipts from Amazon, Microsoft, Starbucks, Expedia, T-Mobile, or other Seattle-area companies around the charge date.
  3. Check your Amazon orders: Log in to amazon.com → Your Orders. Check both physical orders and digital purchases (Kindle, Audible, Prime Video rentals).
  4. Review Microsoft account: Visit account.microsoft.com → Payment & billing → Order history to see recent charges.
  5. Check the Starbucks app: Open the Starbucks app → Manage → Auto-Reload. If enabled, your card is charged automatically when your balance drops below a set amount.
  6. Review your bank's full transaction details: Some banks show more information in the transaction details view than in the statement summary. Look for additional merchant codes, reference numbers, or authorization IDs.
  7. Call your bank: Your bank can often provide the full merchant category code (MCC) and additional descriptor details that aren't shown on your statement, which can help identify the merchant.

How to Get a Refund for a SEATTLE WAUS Charge

The refund process depends on which company charged you:

  • Amazon: Most items can be returned within 30 days of delivery. Go to Your Orders → select the item → Return or Replace Items. Digital subscriptions (Prime, Kindle Unlimited, Audible) can be canceled for a prorated refund if you haven't used the service. Call 1-888-280-4331 or use the Amazon chat support.
  • Microsoft: Digital purchases may be refundable within 30 days. Visit Microsoft's refund request page. Xbox Game Pass and Microsoft 365 can be canceled anytime. Call 1-800-642-7676.
  • Starbucks: Contact customer service at 1-800-782-7282 or use the Starbucks app → Help. For unauthorized app charges, request a refund through the app.
  • T-Mobile: Billing disputes can be filed by calling 1-800-937-8997 or chatting through the T-Mobile app. You have 60 days from the statement date to dispute.
  • Expedia: Cancellation policies vary by booking. Log in to Expedia.com → Trips → Cancel or change. Call 1-866-310-5768 for assistance.

How to Dispute a SEATTLE WAUS Charge

If you cannot identify the merchant or believe the charge is fraudulent:

  1. Try to identify the merchant first: Use the steps above to check Amazon, Microsoft, Starbucks, and other Seattle-based services. Many "unrecognized" charges turn out to be forgotten subscriptions or auto-renewals.
  2. Contact your bank or credit card issuer: If the charge is truly unauthorized, call the number on the back of your card to report it. For credit cards, you're protected by the Fair Credit Billing Act — your liability for unauthorized charges is limited to $50 (most banks offer zero liability). For debit cards, report within 60 days under the Electronic Fund Transfer Act.
  3. Request a new card: If you suspect your card was compromised, ask your bank to issue a new card with a new number to prevent further unauthorized charges.
  4. File a written dispute: Send a written dispute letter to your bank within 60 days of the statement date. Include the charge date, amount, and why you believe it is unauthorized. Keep copies of all correspondence.
  5. Monitor your account: After reporting, watch your statement for additional unauthorized charges from SEATTLE WAUS or similar descriptors. Set up transaction alerts with your bank for real-time notifications.

Frequently Seen Amounts for SEATTLE WAUS Charges

These are the most commonly reported amounts for SEATTLE WAUS charges and what they typically correspond to:

  • $1.00: Temporary authorization hold from Amazon or another merchant verifying your card is active — this will usually drop off within 3-5 days.
  • $9.99 – $14.99: Amazon Prime monthly ($14.99), Microsoft 365 Personal ($6.99), Xbox Game Pass ($9.99-$17.99), or Audible ($14.95).
  • $25.00 – $50.00: Starbucks auto-reload, Amazon digital purchases, or small product orders.
  • $50.00 – $200.00: Amazon product purchases, Expedia travel bookings, or T-Mobile monthly bills.
  • $139.00: Amazon Prime annual subscription fee.
  • $200.00+: Large Amazon orders, Microsoft Surface/Xbox hardware, or premium travel bookings through Expedia.

Why SEATTLE WAUS appears on your statement

Ranked by likelihood based on this charge type

1Amazon purchase — physical product, digital download, Kindle book, Prime Video rental, or Audible audiobook ordered through Amazon.com or the Amazon appMost likely
2Amazon Prime subscription renewal — $14.99/month or $139/year for Prime membership, which auto-renews unless canceled
3Microsoft subscription — Microsoft 365, Xbox Game Pass, Xbox Live Gold, LinkedIn Premium, or OneDrive storage charged through Microsoft billing in Seattle
4Starbucks app auto-reload — your Starbucks card balance was automatically topped up because it fell below your set reload thresholdPossible
5T-Mobile wireless bill payment — monthly service charge, device installment, or insurance premium from T-Mobile (headquartered in Bellevue/Seattle metro)
6Expedia Group travel booking — hotel, flight, or vacation package purchased through Expedia, Hotels.com, or Vrbo, all headquartered in SeattleRed flag
7Unauthorized charge — your card information was compromised and used for a purchase processed through a Seattle-based payment system

Other charges from Multiple Merchants (Seattle-Based)

DescriptorMeaning
SEATTLE WAUSGeneric billing address descriptor from any company headquartered in Seattle, WA, US — most commonly Amazon or Microsoft
SEATTLE WAShortened variant without the US country code — same meaning, same Seattle-based merchant
AMZN MKTP USAmazon Marketplace purchase — the most common Amazon-specific descriptor, often appearing alongside SEATTLE WAUS charges
AMAZON.COM*SEATTLE WAUSAmazon purchase with both the company name and billing address included in the descriptor
MICROSOFT*SEATTLE WAUSMicrosoft purchase showing the company name followed by the Seattle billing address
AMZN PRIME*SEATTLE WAUSAmazon Prime subscription charge with the Seattle billing address appended
SEATTLE WA USFull unabbreviated form of the billing address — Seattle, Washington, United States

What should I do about this charge?

Choose the path that matches your situation:

A

I recognize this charge

But I want a refund or to cancel it

  1. 1.Contact Multiple Merchants (Seattle-Based) directly at 1-888-280-4331
  2. 2.Reference their refund policy — refund window is Since SEATTLE WAUS can originate from multiple Seattle-based companies, the refund policy depends on which merchant charged you. For Amazon (the most common source): most items can be returned within 30 days of delivery for a full refund. For Microsoft: digital subscriptions can be canceled within 30 days for a prorated refund. For Starbucks: contact customer service at 1-800-782-7282 for card or app-related charges. First, identify which company charged you by checking your email for order confirmations, then contact that company directly. (view policy)
  3. 3.If refused, use our wizard to generate a formal dispute letter
Get Refund Help →
B

I don't recognize this charge

This may be unauthorized or fraudulent

  1. 1.Check with household members or shared accounts
  2. 2.Review your email for order confirmations from Multiple Merchants (Seattle-Based)
  3. 3.Call your bank immediately — use the number on the back of your card
  4. 4.Request a new card number to prevent further unauthorized charges
Start Fraud Dispute →

How to dispute SEATTLE WAUS

1

Contact Multiple Merchants (Seattle-Based)

Call 1-888-280-4331

Or visit their support page

Phone script

"I'm calling about a charge on my statement appearing as SEATTLE WAUS. I'd like to request a refund or cancellation."

2

Reference their refund policy

Multiple Merchants (Seattle-Based)'s refund window is Since SEATTLE WAUS can originate from multiple Seattle-based companies, the refund policy depends on which merchant charged you. For Amazon (the most common source): most items can be returned within 30 days of delivery for a full refund. For Microsoft: digital subscriptions can be canceled within 30 days for a prorated refund. For Starbucks: contact customer service at 1-800-782-7282 for card or app-related charges. First, identify which company charged you by checking your email for order confirmations, then contact that company directly..

Policy: View Refund Policy

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Sample Dispute Letter

Dear [Bank Name],

I am writing to dispute a charge that appeared on my statement as "SEATTLE WAUS" from Multiple Merchants (Seattle-Based) on [date] for $[amount].

🔒 Get a complete, personalized dispute letter

Generate My Dispute Letter →

Frequently Asked Questions

What is the SEATTLE WAUS charge on my bank statement?
SEATTLE WAUS is a billing address descriptor that appears when a company headquartered in Seattle, Washington, US charges your card. It is not the name of a single merchant. The most common sources are Amazon, Microsoft, Starbucks, T-Mobile, and Expedia — all headquartered in the Seattle metropolitan area. The descriptor appears when the merchant name is truncated and only the billing city and state are transmitted to your bank.
Is SEATTLE WAUS a scam or legitimate charge?
SEATTLE WAUS is almost always a legitimate charge from a major company based in Seattle, WA. The most common source is Amazon, which processes billions of transactions annually. Other sources include Microsoft, Starbucks, T-Mobile, and Expedia. If you have accounts with any of these companies, check your order history and subscriptions. If you have no accounts with Seattle-based companies and cannot identify the charge, it may be unauthorized — contact your bank immediately.
How do I find out which company charged me as SEATTLE WAUS?
To identify a SEATTLE WAUS charge: (1) Match the charge amount to known subscriptions — Amazon Prime is $14.99/month, Microsoft 365 is $6.99-$9.99/month, (2) Search your email for order confirmations from Amazon, Microsoft, or Starbucks around the charge date, (3) Check your Amazon order history at amazon.com, (4) Review Microsoft billing at account.microsoft.com, (5) Check the Starbucks app for auto-reload charges, (6) Contact your bank for the full merchant code.
How do I get a refund for a SEATTLE WAUS charge?
The refund process depends on which company charged you. For Amazon: return items within 30 days at amazon.com or call 1-888-280-4331. For Microsoft: request a refund within 30 days at support.microsoft.com or call 1-800-642-7676. For Starbucks: call 1-800-782-7282. For T-Mobile: call 1-800-937-8997. If you cannot identify the merchant, file a dispute with your bank — credit card holders are protected by the Fair Credit Billing Act.
Why does my bank statement show SEATTLE WAUS instead of a company name?
Bank statement descriptors have a limited character length (typically 20-25 characters). When the merchant name plus transaction details exceed this limit, the payment processor may truncate the descriptor to show only the billing city and state — in this case, Seattle, WA, US (abbreviated as SEATTLE WAUS). This is common with Amazon, Microsoft, and other Seattle-based companies that process high volumes of transactions through their Seattle payment systems.
Your Legal Rights

Your rights under FCBA:

  • Dispute within 60 days of statement date
  • Max $50 liability for unauthorized charges (most banks waive entirely)
  • Bank must acknowledge within 30 days, resolve within 2 billing cycles
How we researched this article

Research methodology

This page about the SEATTLE WAUS charge from Multiple Merchants (Seattle-Based) was compiled using:

  • Official merchant documentation, terms of service, and refund policies
  • Payment network (Visa, Mastercard) chargeback reason code documentation
  • Consumer Financial Protection Bureau (CFPB) guidelines and complaint data
  • Federal Trade Commission (FTC) consumer protection resources
  • Fair Credit Billing Act (FCBA) and Regulation E statutory requirements
  • Community reports and consumer experience databases (BBB, consumer forums)

Last reviewed and updated:

This content is for informational purposes only and does not constitute legal or financial advice. Always consult with your bank or a qualified professional for specific disputes.

Written by DidIBuyIt Editorial Team Verified against FTC and CFPB guidelines Last updated:

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