What is the REVERSE charge on my credit card?
REVERSEβReverseLast updated:
Reverse
Service Charge
What this charge usually means
A statement line that shows up as REVERSE is most commonly linked to a digital subscription billed under a shortened descriptor. In many cases, cardholders report this after signing up for a trial or wellness program that later renews automatically. The descriptor may appear without the full brand name, which is why it can look unfamiliar at first glance.
If you recently entered your card details for an app, membership, or introductory offer, this charge may be the renewal tied to that checkout flow. It can also appear after a paused account resumes, or when a processor uses a compact billing label that does not match the website name exactly.
Why it appeared
- You started a free or low-cost trial that converted into a paid plan.
- You accepted recurring billing in checkout terms and forgot the renewal date.
- A family member used your card for a subscription purchase.
- The merchant descriptor was abbreviated by the payment processor.
- You were billed for a resumed or reactivated plan.
Even legitimate merchants can display simplified descriptors. That is also why you may see similar confusion with other digital services such as Patreon or Cash App, where statement text and brand recognition are not always identical.
How to verify the charge
Start with your receipt inbox and search for REVERSE, subscription confirmations, and renewal notices around the transaction date. Then compare the billed amount and date with your account history on the merchant site. If the amount is recurring at a fixed interval (weekly, monthly, or quarterly), that is a strong indicator of subscription billing rather than one-off fraud.
Next, contact support from official channels only. Ask for the account tied to your cardβs last four digits, the billing timestamp, and the product name. A valid merchant should provide a clear invoice trail and cancellation path.
How to cancel and prevent future charges
- Log in to the account used at purchase and open subscription settings.
- Turn off auto-renew before the next billing date.
- Keep screenshot proof of cancellation and confirmation emails.
- Request written confirmation that no future renewals will process.
- If needed, ask support to close the account entirely.
Uninstalling an app alone usually does not cancel billing. You must cancel through the merchant account dashboard, app store subscription panel, or support workflow.
How to dispute if unauthorized
If you do not recognize the transaction after verification, contact your card issuer immediately and file a dispute as an unauthorized or unrecognized recurring charge. Provide: statement line, amount, posted date, screenshots of cancellation attempts, and merchant correspondence. Banks typically issue a temporary credit while they investigate, depending on issuer policy.
Act quickly. Faster reporting improves your chance of a clean resolution and helps block follow-up renewals. You can also request a replacement card or merchant block if repeat attempts continue.
In short: REVERSE is often a subscription descriptor rather than a random one-time purchase. Verify first, cancel through official channels, and dispute promptly when the charge is not yours.
Why REVERSE appears on your statement
Ranked by likelihood based on this charge type
Other charges from Reverse
| Descriptor | Meaning |
|---|---|
REVERSE | |
REVERSE HEALTH | |
REVERSE*SUBSCRIPTION | |
REVERSE #1234 | |
REVERSE GROUP INC |
What should I do about this charge?
Choose the path that matches your situation:
I recognize this charge
But I want a refund or to cancel it
- 1.Contact Reverse directly via their support page
- 2.Reference their refund policy (view policy)
- 3.If refused, use our wizard to generate a formal dispute letter
I don't recognize this charge
This may be unauthorized or fraudulent
- 1.Check with household members or shared accounts
- 2.Review your email for order confirmations from Reverse
- 3.Call your bank immediately β use the number on the back of your card
- 4.Request a new card number to prevent further unauthorized charges
How to dispute REVERSE
Contact Reverse
Or visit their support page
Phone script
"I'm calling about a charge on my statement appearing as REVERSE. I'd like to request a refund or cancellation."
Reference their refund policy
Policy: View Refund Policy
π Full dispute steps with personalized guidance
Get Full Dispute Plan βSample Dispute Letter
Dear [Bank Name], I am writing to dispute a charge that appeared on my statement as "REVERSE" from Reverse on [date] for $[amount].
π Get a complete, personalized dispute letter
Generate My Dispute Letter βFrequently Asked Questions
What is the REVERSE charge on my credit card?
Is a REVERSE charge legit?
How do I cancel a REVERSE charge subscription?
How do I dispute a REVERSE charge?
Why does the descriptor differ from the merchant name?
Your Legal Rights
Your rights for subscription charges:
- β’FTC Negative Option Rule β merchant must clearly disclose terms before charging
- β’You can revoke preauthorized transfers at any time (Reg E)
- β’Notify bank 3 business days before next scheduled charge to stop it
Verify this charge with official sources
Cross-reference REVERSE with government and consumer protection databases:
CFPB Complaint Portal
Consumer Financial Protection Bureau
File or track consumer financial complaints through CFPB
BBB Business Profile
Better Business Bureau
Check ratings, reviews, and complaint history
FTC Scam Reports
Federal Trade Commission
Report fraud or search for known scam patterns
BBB Scam Tracker
Better Business Bureau
Community-reported scams with merchant names
These links open external government and nonprofit websites. DidIBuyIt is not affiliated with these organizations.
Related charges
ZALES MAKE APNC DISPUTEASSISTING OTHER AGENCIESAMAZONPECOA LUMPERA FREIGHTDOMESTICREMITLYALUMINUMSUTILITYSILVERSA DESTINATIONSMCPWAIVED THEHow we researched this article
Research methodology
This page about the REVERSE charge from Reverse was compiled using:
- Official merchant documentation, terms of service, and refund policies
- Payment network (Visa, Mastercard) chargeback reason code documentation
- Consumer Financial Protection Bureau (CFPB) guidelines and complaint data
- Federal Trade Commission (FTC) consumer protection resources
- Fair Credit Billing Act (FCBA) and Regulation E statutory requirements
- Community reports and consumer experience databases (BBB, consumer forums)
Last reviewed and updated:
This content is for informational purposes only and does not constitute legal or financial advice. Always consult with your bank or a qualified professional for specific disputes.
See another charge you don't recognize?
Search our database of 50,000+ credit card descriptors to identify any charge on your statement.
Need help disputing this charge?
Our AI generates bank-ready dispute documents in minutes.