What is the QUARTER charge on my credit card?
QUARTERβQuarterLast updated:
Quarter
Service Charge
What this charge usually is
A charge labeled QUARTER is commonly tied to Quarter, a parking marketplace that connects drivers with private parking spaces and hosts. Quarter operates as Sloanie, Inc. DBA Quarter and processes card payments through Stripe. If you reserved a driveway, garage, or recurring parking arrangement in the app, your statement can show a simple descriptor like QUARTER instead of full booking details.
Because statement text is often shortened by banks, the descriptor may not include location, host name, or booking dates. That can make a valid purchase look unfamiliar at first glance, especially if someone else in your household booked parking on a shared card.
Why it appeared
Most QUARTER charges come from a confirmed parking booking. You may also see charges related to weekly or monthly rolling bookings if you enabled recurring parking. In addition to base parking cost, totals can include platform or service fees shown during checkout. Quarterβs terms also describe cancellation timing and refunds, which can change the final amount credited back.
- You booked a one-time parking session.
- You started a weekly or monthly rolling booking.
- A prior booking was modified, producing a new total.
- A cancellation occurred inside a partial-refund window.
- A family member used your card for a reservation.
How to verify the transaction quickly
First, check the date and amount on your card statement, then compare against your Quarter account booking history and email receipts. Search your inbox for terms like βQuarter,β βbooking,β or βreservation.β If you used Apple Pay or another wallet, verify the underlying card and merchant details there too.
If you still cannot match it, contact Quarter support directly using the help page, phone, or email. Ask for the booking ID, listing details, and account email linked to the transaction. Confirm whether the charge is a new booking, a recurring interval, or a post-cancellation adjustment.
How to cancel future charges
If the charge is from a recurring rolling booking, cancellation must be done in your Quarter account according to the platform terms. End the booking before the next billing interval to avoid another cycle. Save screenshots of cancellation confirmation and any support replies.
- Open the Quarter app/account and locate active bookings.
- Cancel the rolling booking from the booking management area.
- Verify the effective end date and whether current period remains active.
- Remove or replace saved payment methods if needed.
- Keep confirmation records for your bank in case of dispute.
How to dispute if unauthorized
If you do not recognize the charge after verification, report it to Quarter and your card issuer immediately. Request merchant-side investigation first, then file a bank dispute if unresolved. Most banks have strict time limits, so act quickly.
When filing, include statement screenshot, any merchant contact attempts, account ownership details, and why you believe the charge is unauthorized or incorrect. If your issuer allows provisional credit, monitor the case until final decision and respond to any document requests promptly.
If you are reviewing other unfamiliar fintech-style descriptors, compare patterns with Patreon and Cash App to understand how shortened labels appear on statements.
Bottom line
QUARTER is often a legitimate parking-platform charge, but the short descriptor can be confusing. Match date, amount, and booking records first. If you cannot verify ownership, cancel any active recurring booking and dispute the transaction through your issuer without delay.
Why QUARTER appears on your statement
Ranked by likelihood based on this charge type
Other charges from Quarter
| Descriptor | Meaning |
|---|---|
QUARTER | |
QUARTER NYC | |
QUARTER PARKING | |
PAYMENT*QUARTER | |
QUARTER #1234 |
What should I do about this charge?
Choose the path that matches your situation:
I recognize this charge
But I want a refund or to cancel it
- 1.Contact Quarter directly at (929) 595-7275
- 2.Reference their refund policy β refund window is Varies by booking timing; often full before midpoint, 50% after midpoint, none after booking starts (view policy)
- 3.If refused, use our wizard to generate a formal dispute letter
I don't recognize this charge
This may be unauthorized or fraudulent
- 1.Check with household members or shared accounts
- 2.Review your email for order confirmations from Quarter
- 3.Call your bank immediately β use the number on the back of your card
- 4.Request a new card number to prevent further unauthorized charges
How to dispute QUARTER
Contact Quarter
Call (929) 595-7275
Or visit their support page
Phone script
"I'm calling about a charge on my statement appearing as QUARTER. I'd like to request a refund or cancellation."
Reference their refund policy
Quarter's refund window is Varies by booking timing; often full before midpoint, 50% after midpoint, none after booking starts.
Policy: View Refund Policy
π Full dispute steps with personalized guidance
Get Full Dispute Plan βSample Dispute Letter
Dear [Bank Name], I am writing to dispute a charge that appeared on my statement as "QUARTER" from Quarter on [date] for $[amount].
π Get a complete, personalized dispute letter
Generate My Dispute Letter βFrequently Asked Questions
What is the QUARTER charge on my credit card?
Is a QUARTER charge legit?
How do I cancel QUARTER charges?
How do I dispute a QUARTER charge?
Why does the descriptor say QUARTER instead of a host or location name?
Your Legal Rights
Your rights under FCBA:
- β’Dispute within 60 days of statement date
- β’Max $50 liability for unauthorized charges
- β’Bank must resolve within 2 billing cycles
Verify this charge with official sources
Cross-reference QUARTER with government and consumer protection databases:
CFPB Complaint Portal
Consumer Financial Protection Bureau
File or track consumer financial complaints through CFPB
BBB Business Profile
Better Business Bureau
Check ratings, reviews, and complaint history
FTC Scam Reports
Federal Trade Commission
Report fraud or search for known scam patterns
BBB Scam Tracker
Better Business Bureau
Community-reported scams with merchant names
These links open external government and nonprofit websites. DidIBuyIt is not affiliated with these organizations.
Related charges
EXAMPLE OF AWAIVED THEZALES MAKE APNC DISPUTEASSISTING OTHER AGENCIESAMAZONPECOA LUMPERA FREIGHTDOMESTICREMITLYALUMINUMSUTILITYSILVERSA DESTINATIONHow we researched this article
Research methodology
This page about the QUARTER charge from Quarter was compiled using:
- Official merchant documentation, terms of service, and refund policies
- Payment network (Visa, Mastercard) chargeback reason code documentation
- Consumer Financial Protection Bureau (CFPB) guidelines and complaint data
- Federal Trade Commission (FTC) consumer protection resources
- Fair Credit Billing Act (FCBA) and Regulation E statutory requirements
- Community reports and consumer experience databases (BBB, consumer forums)
Last reviewed and updated:
This content is for informational purposes only and does not constitute legal or financial advice. Always consult with your bank or a qualified professional for specific disputes.
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