What is the QUARTER charge on my credit card?

QUARTER→Quarter
Service Charge one_time0

Last updated:

Quick Answer

Likely Legitimate

QUARTER is a charge from Quarter.

Quarter

Service Charge

quarter.nyc
help@quarter.nyc
Refund Window: Varies by booking timing; often full before midpoint, 50% after midpoint, none after booking starts

What this charge usually is

A charge labeled QUARTER is commonly tied to Quarter, a parking marketplace that connects drivers with private parking spaces and hosts. Quarter operates as Sloanie, Inc. DBA Quarter and processes card payments through Stripe. If you reserved a driveway, garage, or recurring parking arrangement in the app, your statement can show a simple descriptor like QUARTER instead of full booking details.

Because statement text is often shortened by banks, the descriptor may not include location, host name, or booking dates. That can make a valid purchase look unfamiliar at first glance, especially if someone else in your household booked parking on a shared card.

Why it appeared

Most QUARTER charges come from a confirmed parking booking. You may also see charges related to weekly or monthly rolling bookings if you enabled recurring parking. In addition to base parking cost, totals can include platform or service fees shown during checkout. Quarter’s terms also describe cancellation timing and refunds, which can change the final amount credited back.

  • You booked a one-time parking session.
  • You started a weekly or monthly rolling booking.
  • A prior booking was modified, producing a new total.
  • A cancellation occurred inside a partial-refund window.
  • A family member used your card for a reservation.

How to verify the transaction quickly

First, check the date and amount on your card statement, then compare against your Quarter account booking history and email receipts. Search your inbox for terms like β€œQuarter,” β€œbooking,” or β€œreservation.” If you used Apple Pay or another wallet, verify the underlying card and merchant details there too.

If you still cannot match it, contact Quarter support directly using the help page, phone, or email. Ask for the booking ID, listing details, and account email linked to the transaction. Confirm whether the charge is a new booking, a recurring interval, or a post-cancellation adjustment.

How to cancel future charges

If the charge is from a recurring rolling booking, cancellation must be done in your Quarter account according to the platform terms. End the booking before the next billing interval to avoid another cycle. Save screenshots of cancellation confirmation and any support replies.

  • Open the Quarter app/account and locate active bookings.
  • Cancel the rolling booking from the booking management area.
  • Verify the effective end date and whether current period remains active.
  • Remove or replace saved payment methods if needed.
  • Keep confirmation records for your bank in case of dispute.

How to dispute if unauthorized

If you do not recognize the charge after verification, report it to Quarter and your card issuer immediately. Request merchant-side investigation first, then file a bank dispute if unresolved. Most banks have strict time limits, so act quickly.

When filing, include statement screenshot, any merchant contact attempts, account ownership details, and why you believe the charge is unauthorized or incorrect. If your issuer allows provisional credit, monitor the case until final decision and respond to any document requests promptly.

If you are reviewing other unfamiliar fintech-style descriptors, compare patterns with Patreon and Cash App to understand how shortened labels appear on statements.

Bottom line

QUARTER is often a legitimate parking-platform charge, but the short descriptor can be confusing. Match date, amount, and booking records first. If you cannot verify ownership, cancel any active recurring booking and dispute the transaction through your issuer without delay.

Why QUARTER appears on your statement

Ranked by likelihood based on this charge type

1One-time parking space reservation through QuarterMost likely
2Weekly rolling parking booking renewal
3Monthly rolling parking booking renewal
4Adjusted amount after booking change or timing updatePossible
5Partial refund outcome based on cancellation timing

Other charges from Quarter

DescriptorMeaning
QUARTER
QUARTER NYC
QUARTER PARKING
PAYMENT*QUARTER
QUARTER #1234

What should I do about this charge?

Choose the path that matches your situation:

A

I recognize this charge

But I want a refund or to cancel it

  1. 1.Contact Quarter directly at (929) 595-7275
  2. 2.Reference their refund policy β€” refund window is Varies by booking timing; often full before midpoint, 50% after midpoint, none after booking starts (view policy)
  3. 3.If refused, use our wizard to generate a formal dispute letter
Get Refund Help β†’
B

I don't recognize this charge

This may be unauthorized or fraudulent

  1. 1.Check with household members or shared accounts
  2. 2.Review your email for order confirmations from Quarter
  3. 3.Call your bank immediately β€” use the number on the back of your card
  4. 4.Request a new card number to prevent further unauthorized charges
Start Fraud Dispute β†’

How to dispute QUARTER

1

Contact Quarter

Call (929) 595-7275

Or visit their support page

Phone script

"I'm calling about a charge on my statement appearing as QUARTER. I'd like to request a refund or cancellation."

2

Reference their refund policy

Quarter's refund window is Varies by booking timing; often full before midpoint, 50% after midpoint, none after booking starts.

Policy: View Refund Policy

πŸ”’ Full dispute steps with personalized guidance

Get Full Dispute Plan β†’

Sample Dispute Letter

Dear [Bank Name],

I am writing to dispute a charge that appeared on my statement as "QUARTER" from Quarter on [date] for $[amount].

πŸ”’ Get a complete, personalized dispute letter

Generate My Dispute Letter β†’

Frequently Asked Questions

What is the QUARTER charge on my credit card?
It is usually a payment processed by Quarter, a parking marketplace, for a booking or related service fee.
Is a QUARTER charge legit?
Often yes, if it matches a recent parking reservation or rolling booking in your Quarter account; verify by checking receipts and booking history.
How do I cancel QUARTER charges?
Cancel any active rolling booking in your Quarter account before the next billing cycle, then keep confirmation records.
How do I dispute a QUARTER charge?
Contact Quarter support first for booking details, then file a dispute with your card issuer if the charge is unauthorized or unresolved.
Why does the descriptor say QUARTER instead of a host or location name?
Banks often show shortened billing descriptors, so transaction labels may omit detailed booking information such as host, address, or booking ID.
Your Legal Rights

Your rights under FCBA:

  • β€’Dispute within 60 days of statement date
  • β€’Max $50 liability for unauthorized charges
  • β€’Bank must resolve within 2 billing cycles
How we researched this article

Research methodology

This page about the QUARTER charge from Quarter was compiled using:

  • Official merchant documentation, terms of service, and refund policies
  • Payment network (Visa, Mastercard) chargeback reason code documentation
  • Consumer Financial Protection Bureau (CFPB) guidelines and complaint data
  • Federal Trade Commission (FTC) consumer protection resources
  • Fair Credit Billing Act (FCBA) and Regulation E statutory requirements
  • Community reports and consumer experience databases (BBB, consumer forums)

Last reviewed and updated:

This content is for informational purposes only and does not constitute legal or financial advice. Always consult with your bank or a qualified professional for specific disputes.

Written by DidIBuyIt Editorial Team Verified against FTC and CFPB guidelines Last updated:

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