What Is the PROGRESSIVE *INS Charge on Your Credit Card Statement?

PROGRESSIVE *INSโ†’Progressive
insurance8,000 monthly searches

Last updated:

Quick Answer

Likely Legitimate

PROGRESSIVE *INS is a charge from Progressive. If you don't recognize this charge, review your recent purchases or contact the merchant directly.

Progressive

insurance

Contact Support
Refund Policy
Refund Window: 30 days

Understanding Your PROGRESSIVE *INS Bank Statement Charge

When you see 'PROGRESSIVE *INS' on your bank statement, this indicates a payment to Progressive Insurance Company, one of the largest auto insurance providers in the United States. This charge typically represents a monthly premium payment for an active insurance policy you have with Progressive.

What Types of Insurance Does Progressive Offer?

Progressive provides several types of insurance coverage, and your PROGRESSIVE *INS charge could be related to any of these:

  • Auto Insurance: The most common reason for Progressive charges, covering cars, trucks, and other personal vehicles
  • Motorcycle Insurance: Specialized coverage for motorcycles, scooters, and similar vehicles
  • RV Insurance: Coverage for recreational vehicles, motorhomes, and travel trailers
  • Commercial Vehicle Insurance: Business vehicle coverage for companies and contractors
  • Renters Insurance: Property coverage for renters protecting personal belongings
  • Home Insurance: Homeowners coverage available in select states

Why This Charge Appears on Your Statement

The PROGRESSIVE *INS charge appears because you have an active insurance policy with Progressive and have set up automatic payments. Progressive offers flexible payment options, with most customers choosing monthly payments for convenience. When you enrolled in automatic payments, you authorized Progressive to charge your bank account or credit card each month on your due date.

Common Charge Amounts and What They Mean

Progressive insurance charges vary significantly based on several factors including your coverage type, location, driving record, and chosen deductibles. Here's what different amounts typically indicate:

  • $40-$80: Basic liability coverage or renters insurance
  • $80-$150: Standard auto insurance with comprehensive coverage
  • $150-$250: Full coverage with lower deductibles or multiple vehicles
  • $250+: Commercial policies, high-value vehicles, or multiple policy bundles

Factors Affecting Your Premium Amount

Several factors influence your Progressive insurance premium, including your driving record, credit score, location, vehicle type, coverage limits, and chosen deductibles. Young drivers and those with recent accidents typically pay higher premiums.

How to Verify and Manage Your Progressive Charges

If you want to verify your Progressive charges or make changes to your policy, you have several options:

  • Online Account: Log into your Progressive account at progressive.com to view billing history, policy details, and payment methods
  • Mobile App: Download the Progressive mobile app to manage your policy on-the-go
  • Phone Support: Call Progressive customer service at 1-800-776-4737
  • Local Agent: Contact your local Progressive agent if you work with one

What to Do If You Don't Recognize This Charge

If you see a PROGRESSIVE *INS charge but don't remember having a Progressive policy, take these steps immediately:

  1. Check if family members on your account have Progressive insurance
  2. Contact Progressive customer service at 1-800-776-4737 to verify any active policies
  3. Review your insurance documents and emails for policy information
  4. If no policy exists, dispute the charge with both Progressive and your bank

Protecting Yourself from Fraudulent Charges

While fraudulent insurance charges are relatively rare, it's important to regularly review your bank statements and contact Progressive immediately if you notice any unauthorized charges.

How to Cancel Your Progressive Policy

If you need to cancel your Progressive insurance policy, you can do so through multiple channels:

  • Call customer service at 1-800-776-4737
  • Log into your online account and request cancellation
  • Contact your local Progressive agent
  • Send written notice to Progressive

Remember that most states require continuous auto insurance coverage, so ensure you have replacement coverage before canceling your Progressive policy.

Refunds and Cancellation Policies

Progressive typically provides pro-rated refunds for unused coverage when you cancel your policy. However, there may be cancellation fees depending on your state and policy terms. Refunds are usually processed within 2-3 weeks of cancellation.

Disputing Progressive Insurance Charges

If you believe a Progressive charge is incorrect, start by contacting Progressive customer service directly. They can review your billing history and explain any charges. If the issue isn't resolved, you can dispute the charge with your bank or credit card company.

Documentation for Disputes

When disputing charges, gather relevant documentation including your policy number, billing statements, correspondence with Progressive, and any payment records.

Tips for Managing Your Progressive Insurance Costs

To potentially reduce your Progressive insurance costs, consider:

  • Bundling multiple policies for discounts
  • Maintaining a clean driving record
  • Taking defensive driving courses
  • Installing safety devices in your vehicle
  • Reviewing your coverage annually
  • Adjusting deductibles to balance premium costs

Regular policy reviews ensure you're getting the best value for your insurance coverage while maintaining adequate protection.

Why PROGRESSIVE *INS appears on your statement

Ranked by likelihood based on this charge type

1Monthly auto insurance premium paymentMost likely
2Motorcycle insurance policy payment
3Commercial vehicle insurance payment
4RV or recreational vehicle insurancePossible
5Renters insurance premium
6Unauthorized charge or billing errorRed flag
7Policy reinstatement fee after lapse

Other charges from Progressive

DescriptorMeaning
PROGRESSIVE AUTOSpecifically auto insurance premium payment from Progressive
PROGRESSIVE MOTORCYCLEMotorcycle insurance policy payment to Progressive
PROGRESSIVE RVRecreational vehicle insurance premium from Progressive
PROGRESSIVE COMMERCIALCommercial vehicle insurance payment to Progressive
PROGRESSIVE RENTERSRenters insurance policy premium payment
PROGRESSIVE PAYMENTGeneral insurance payment to Progressive Insurance

What should I do about this charge?

Choose the path that matches your situation:

A

I recognize this charge

But I want a refund or to cancel it

  1. 1.Contact Progressive directly at 1-800-776-4737
  2. 2.Reference their refund policy โ€” refund window is 30 days (view policy)
  3. 3.If refused, use our wizard to generate a formal dispute letter
Get Refund Help โ†’
B

I don't recognize this charge

This may be unauthorized or fraudulent

  1. 1.Check with household members or shared accounts
  2. 2.Review your email for order confirmations from Progressive
  3. 3.Call your bank immediately โ€” use the number on the back of your card
  4. 4.Request a new card number to prevent further unauthorized charges
Start Fraud Dispute โ†’

How to dispute PROGRESSIVE *INS

1

Contact Progressive

Call 1-800-776-4737

Or visit their support page

Phone script

"I'm calling about a charge on my statement appearing as PROGRESSIVE *INS. I'd like to request a refund or cancellation."

2

Reference their refund policy

Progressive's refund window is 30 days.

Policy: View Refund Policy

๐Ÿ”’ Full dispute steps with personalized guidance

Get Full Dispute Plan โ†’

Sample Dispute Letter

Dear [Bank Name],

I am writing to dispute a charge that appeared on my statement as "PROGRESSIVE *INS" from Progressive on [date] for $[amount].

๐Ÿ”’ Get a complete, personalized dispute letter

Generate My Dispute Letter โ†’

Frequently Asked Questions

What is a PROGRESSIVE *INS charge on my bank statement?
This charge represents a payment to Progressive Insurance for an active insurance policy, typically auto, motorcycle, RV, renters, or commercial vehicle insurance.
Why am I being charged by Progressive Insurance monthly?
Progressive charges monthly premiums for active insurance policies. This is your regular payment for maintaining continuous insurance coverage on your vehicle or property.
How can I cancel my Progressive insurance policy?
You can cancel your Progressive policy by calling 1-800-776-4737, logging into your online account, or contacting your local Progressive agent.
Can I get a refund from Progressive for unused coverage?
Yes, Progressive typically provides pro-rated refunds for unused coverage when you cancel your policy, minus any applicable cancellation fees.
How do I dispute a Progressive insurance charge?
Contact Progressive customer service at 1-800-776-4737 to dispute charges, or log into your online account to review your billing history and policy details.
What should I do if I don't recognize this Progressive charge?
If you don't recognize the charge, contact Progressive immediately at 1-800-776-4737 to verify if you have an active policy or if there's been a billing error.
Your Legal Rights

Your rights under FCBA:

  • โ€ขDispute within 60 days of statement date
  • โ€ขMax $50 liability for unauthorized charges (most banks waive entirely)
  • โ€ขBank must acknowledge within 30 days, resolve within 2 billing cycles
How we researched this article

Research methodology

This page about the PROGRESSIVE *INS charge from Progressive was compiled using:

  • Official merchant documentation, terms of service, and refund policies
  • Payment network (Visa, Mastercard) chargeback reason code documentation
  • Consumer Financial Protection Bureau (CFPB) guidelines and complaint data
  • Federal Trade Commission (FTC) consumer protection resources
  • Fair Credit Billing Act (FCBA) and Regulation E statutory requirements
  • Community reports and consumer experience databases (BBB, consumer forums)

Last reviewed and updated:

This content is for informational purposes only and does not constitute legal or financial advice. Always consult with your bank or a qualified professional for specific disputes.

Written by DidIBuyIt Editorial Team Verified against FTC and CFPB guidelines Last updated:

See another charge you don't recognize?

Search our database of 50,000+ credit card descriptors to identify any charge on your statement.

Need help disputing this charge?

Our AI generates bank-ready dispute documents in minutes.