What is the PREMIUM charge on my credit card?

PREMIUMโ†’Premium
Service Charge recurring0

Last updated:

Quick Answer

Likely Legitimate

PREMIUM is a recurring subscription charge from Premium.

Premium

Service Charge

Contact Support
Refund Policy
Refund Window: Varies by product; many reservation refunds are available until 24 hours before start time, while some session charges are non-refundable after start.

What this PREMIUM charge usually means

A statement line that appears as PREMIUM is a generic descriptor and can be confusing because it does not always show the full business name. In many cases, this type of charge is tied to a paid service tier, monthly plan, booking platform, or account add-on labeled as a premium service. Some card processors shorten descriptors, so the statement may display only one word even when the merchant has a longer legal or brand name.

If your descriptor page maps PREMIUM to Premium Parking, that charge is commonly linked to parking sessions, reservations, or monthly parking subscriptions made through the website or app. Depending on what was purchased, charges can be one-time or recurring. If your card statement shows repeat amounts at regular intervals, recurring billing is likely active.

Why it appeared on your statement

  • You enrolled in a premium plan, subscription, or membership that renews automatically.
  • You made a reservation or service purchase where the descriptor was truncated by your issuer.
  • A family member or employee used your card for a paid upgrade.
  • A trial converted to a paid plan after the trial period ended.
  • The merchant name on the receipt differs from the descriptor shown by the payment processor.

How to verify whether the charge is legitimate

Start with your email inbox and search for receipts using terms like PREMIUM, premium, subscription, invoice, renewal, and the last 4 digits of your card. Then check app stores and web accounts for active plans. Compare the transaction date and amount to your order history. For Premium Parking-related activity, sign in to your account and review sessions, reservations, and subscriptions, and check support resources at the merchant support portal.

If you are still unsure, contact merchant support directly before filing a chargeback. Ask them to confirm the exact service date, account identifier, and cancellation status. Keep screenshots of account pages, support chats, and confirmation emails.

How to cancel and stop future charges

Cancel from the same channel where you purchased: website account, mobile app subscription settings, or support portal. For parking subscriptions, cancellation generally needs to be submitted before the next renewal date. After cancellation, request written confirmation with an effective date. If available, remove saved payment methods to reduce accidental rebilling.

If you track other unclear descriptors, compare patterns with pages like Patreon and Cash App to identify whether the issue is a subscription renewal, person-to-person payment, or merchant-specific billing.

When and how to dispute the charge

Dispute immediately if the merchant cannot locate the transaction, if the charge is clearly unauthorized, or if cancellation was confirmed but billing continued. Contact your card issuer through the number on the back of your card and provide: transaction amount, post date, cancellation evidence, and any merchant communication. Request a card replacement if you suspect card compromise.

Timing matters. Most issuers have strict dispute windows, so report quickly. If the charge is actually valid but unclear, a merchant clarification is usually faster than a formal chargeback. If it is fraud or a billing error, your issuer can open a dispute and may issue provisional credit while investigating.

Why PREMIUM appears on your statement

Ranked by likelihood based on this charge type

1Auto-renewing premium subscriptionMost likely
2Paid upgrade from trial to full plan
3Parking reservation or service fee
4Charge descriptor truncated by card processorPossible
5Authorized purchase made by family member or team member

Other charges from Premium

DescriptorMeaning
PREMIUM
PREMIUM SERVICE
PREMIUM CHARGE
PAYPAL *PREMIUM
PREMIUM #1234

What should I do about this charge?

Choose the path that matches your situation:

A

I recognize this charge

But I want a refund or to cancel it

  1. 1.Contact Premium directly at (844) 236-2011
  2. 2.Reference their refund policy โ€” refund window is Varies by product; many reservation refunds are available until 24 hours before start time, while some session charges are non-refundable after start. (view policy)
  3. 3.If refused, use our wizard to generate a formal dispute letter
Get Refund Help โ†’
B

I don't recognize this charge

This may be unauthorized or fraudulent

  1. 1.Check with household members or shared accounts
  2. 2.Review your email for order confirmations from Premium
  3. 3.Call your bank immediately โ€” use the number on the back of your card
  4. 4.Request a new card number to prevent further unauthorized charges
Start Fraud Dispute โ†’

How to dispute PREMIUM

1

Contact Premium

Call (844) 236-2011

Or visit their support page

Phone script

"I'm calling about a charge on my statement appearing as PREMIUM. I'd like to request a refund or cancellation."

2

Reference their refund policy

Premium's refund window is Varies by product; many reservation refunds are available until 24 hours before start time, while some session charges are non-refundable after start..

Policy: View Refund Policy

๐Ÿ”’ Full dispute steps with personalized guidance

Get Full Dispute Plan โ†’

Sample Dispute Letter

Dear [Bank Name],

I am writing to dispute a charge that appeared on my statement as "PREMIUM" from Premium on [date] for $[amount].

๐Ÿ”’ Get a complete, personalized dispute letter

Generate My Dispute Letter โ†’

Frequently Asked Questions

What is the PREMIUM charge on my credit card?
PREMIUM is typically a shortened statement descriptor for a paid service, upgrade, reservation, or subscription labeled as premium. The exact merchant name may be abbreviated by the payment processor.
Is a PREMIUM charge legit or fraud?
It can be either. Many PREMIUM charges are legitimate renewals or service fees, but unknown or duplicate transactions should be verified with the merchant and then reported to your card issuer if unauthorized.
How do I cancel a PREMIUM charge?
Log in to the account where the purchase was made, turn off auto-renew or cancel the subscription, and save the confirmation. If you cannot access the account, contact merchant support and request cancellation in writing.
How do I dispute a PREMIUM charge?
Call your card issuer, provide the transaction details and any evidence like cancellation confirmations or support messages, and request a dispute for unauthorized or incorrect billing.
Why does the descriptor say PREMIUM instead of the full merchant name?
Descriptors are often shortened due to processor and statement character limits. The legal entity, app name, and statement text can differ, so check your receipt and merchant support records to match the charge.
Your Legal Rights

Your rights under FCBA:

  • โ€ขDispute within 60 days of statement date
  • โ€ขMax $50 liability for unauthorized charges
  • โ€ขBank must resolve within 2 billing cycles
How we researched this article

Research methodology

This page about the PREMIUM charge from Premium was compiled using:

  • Official merchant documentation, terms of service, and refund policies
  • Payment network (Visa, Mastercard) chargeback reason code documentation
  • Consumer Financial Protection Bureau (CFPB) guidelines and complaint data
  • Federal Trade Commission (FTC) consumer protection resources
  • Fair Credit Billing Act (FCBA) and Regulation E statutory requirements
  • Community reports and consumer experience databases (BBB, consumer forums)

Last reviewed and updated:

This content is for informational purposes only and does not constitute legal or financial advice. Always consult with your bank or a qualified professional for specific disputes.

Written by DidIBuyIt Editorial Team Verified against FTC and CFPB guidelines Last updated:

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