What is the PREMIUM charge on my credit card?
PREMIUMโPremiumLast updated:
Quick Answer
Likely LegitimatePREMIUM is a recurring subscription charge from Premium.
Premium
Service Charge
What this PREMIUM charge usually means
A statement line that appears as PREMIUM is a generic descriptor and can be confusing because it does not always show the full business name. In many cases, this type of charge is tied to a paid service tier, monthly plan, booking platform, or account add-on labeled as a premium service. Some card processors shorten descriptors, so the statement may display only one word even when the merchant has a longer legal or brand name.
If your descriptor page maps PREMIUM to Premium Parking, that charge is commonly linked to parking sessions, reservations, or monthly parking subscriptions made through the website or app. Depending on what was purchased, charges can be one-time or recurring. If your card statement shows repeat amounts at regular intervals, recurring billing is likely active.
Why it appeared on your statement
- You enrolled in a premium plan, subscription, or membership that renews automatically.
- You made a reservation or service purchase where the descriptor was truncated by your issuer.
- A family member or employee used your card for a paid upgrade.
- A trial converted to a paid plan after the trial period ended.
- The merchant name on the receipt differs from the descriptor shown by the payment processor.
How to verify whether the charge is legitimate
Start with your email inbox and search for receipts using terms like PREMIUM, premium, subscription, invoice, renewal, and the last 4 digits of your card. Then check app stores and web accounts for active plans. Compare the transaction date and amount to your order history. For Premium Parking-related activity, sign in to your account and review sessions, reservations, and subscriptions, and check support resources at the merchant support portal.
If you are still unsure, contact merchant support directly before filing a chargeback. Ask them to confirm the exact service date, account identifier, and cancellation status. Keep screenshots of account pages, support chats, and confirmation emails.
How to cancel and stop future charges
Cancel from the same channel where you purchased: website account, mobile app subscription settings, or support portal. For parking subscriptions, cancellation generally needs to be submitted before the next renewal date. After cancellation, request written confirmation with an effective date. If available, remove saved payment methods to reduce accidental rebilling.
If you track other unclear descriptors, compare patterns with pages like Patreon and Cash App to identify whether the issue is a subscription renewal, person-to-person payment, or merchant-specific billing.
When and how to dispute the charge
Dispute immediately if the merchant cannot locate the transaction, if the charge is clearly unauthorized, or if cancellation was confirmed but billing continued. Contact your card issuer through the number on the back of your card and provide: transaction amount, post date, cancellation evidence, and any merchant communication. Request a card replacement if you suspect card compromise.
Timing matters. Most issuers have strict dispute windows, so report quickly. If the charge is actually valid but unclear, a merchant clarification is usually faster than a formal chargeback. If it is fraud or a billing error, your issuer can open a dispute and may issue provisional credit while investigating.
Why PREMIUM appears on your statement
Ranked by likelihood based on this charge type
Other charges from Premium
| Descriptor | Meaning |
|---|---|
PREMIUM | |
PREMIUM SERVICE | |
PREMIUM CHARGE | |
PAYPAL *PREMIUM | |
PREMIUM #1234 |
What should I do about this charge?
Choose the path that matches your situation:
I recognize this charge
But I want a refund or to cancel it
- 1.Contact Premium directly at (844) 236-2011
- 2.Reference their refund policy โ refund window is Varies by product; many reservation refunds are available until 24 hours before start time, while some session charges are non-refundable after start. (view policy)
- 3.If refused, use our wizard to generate a formal dispute letter
I don't recognize this charge
This may be unauthorized or fraudulent
- 1.Check with household members or shared accounts
- 2.Review your email for order confirmations from Premium
- 3.Call your bank immediately โ use the number on the back of your card
- 4.Request a new card number to prevent further unauthorized charges
How to dispute PREMIUM
Contact Premium
Call (844) 236-2011
Or visit their support page
Phone script
"I'm calling about a charge on my statement appearing as PREMIUM. I'd like to request a refund or cancellation."
Reference their refund policy
Premium's refund window is Varies by product; many reservation refunds are available until 24 hours before start time, while some session charges are non-refundable after start..
Policy: View Refund Policy
๐ Full dispute steps with personalized guidance
Get Full Dispute Plan โSample Dispute Letter
Dear [Bank Name], I am writing to dispute a charge that appeared on my statement as "PREMIUM" from Premium on [date] for $[amount].
๐ Get a complete, personalized dispute letter
Generate My Dispute Letter โFrequently Asked Questions
What is the PREMIUM charge on my credit card?
Is a PREMIUM charge legit or fraud?
How do I cancel a PREMIUM charge?
How do I dispute a PREMIUM charge?
Why does the descriptor say PREMIUM instead of the full merchant name?
Your Legal Rights
Your rights under FCBA:
- โขDispute within 60 days of statement date
- โขMax $50 liability for unauthorized charges
- โขBank must resolve within 2 billing cycles
Verify this charge with official sources
Cross-reference PREMIUM with government and consumer protection databases:
CFPB Complaint Portal
Consumer Financial Protection Bureau
File or track consumer financial complaints through CFPB
BBB Business Profile
Better Business Bureau
Check ratings, reviews, and complaint history
FTC Scam Reports
Federal Trade Commission
Report fraud or search for known scam patterns
BBB Scam Tracker
Better Business Bureau
Community-reported scams with merchant names
These links open external government and nonprofit websites. DidIBuyIt is not affiliated with these organizations.
Related charges
EXAMPLE OF AWAIVED THEZALES MAKE APNC DISPUTEASSISTING OTHER AGENCIESAMAZONPECOA LUMPERA FREIGHTDOMESTICREMITLYALUMINUMSUTILITYSILVERSA DESTINATIONHow we researched this article
Research methodology
This page about the PREMIUM charge from Premium was compiled using:
- Official merchant documentation, terms of service, and refund policies
- Payment network (Visa, Mastercard) chargeback reason code documentation
- Consumer Financial Protection Bureau (CFPB) guidelines and complaint data
- Federal Trade Commission (FTC) consumer protection resources
- Fair Credit Billing Act (FCBA) and Regulation E statutory requirements
- Community reports and consumer experience databases (BBB, consumer forums)
Last reviewed and updated:
This content is for informational purposes only and does not constitute legal or financial advice. Always consult with your bank or a qualified professional for specific disputes.
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