What is the PER DIEM charge on my credit card?

What this PER DIEM charge usually means

A charge labeled PER DIEM is commonly tied to Per Diem, a platform that helps restaurants and coffee shops run branded mobile ordering, loyalty, and subscription-style customer programs. The company operates online as tryperdiem.com and may appear on statements with a short descriptor that does not include the full business name. In many cases, this is a recurring bill connected to a merchant account, app plan, add-on feature, or a customer-facing store-credit/subscription setup offered through a local business using the platform.

If you are a business owner or manager, the charge may be for your monthly platform plan or related service usage. If you are a consumer, the charge can be linked to a house account, auto-reload, or subscription feature at a participating local restaurant or cafe that uses Per Diem in the background.

Why it appeared on your statement

• You signed up for a Per Diem plan for your business and billing renewed automatically.
• You enrolled in a restaurant program (such as store credit or subscription perks) powered by Per Diem.
• A coworker, partner, or family member used the same card for sign-up or renewal.
• A trial converted into paid service after the trial period ended.
• A card on file was charged after a settings change, plan upgrade, or failed prior payment retry.

How to verify the charge

Start by matching the statement date and amount with your email receipts and account activity. Search your inbox for terms like "Per Diem," "tryperdiem," "subscription," or "billing." If you run a business, check your admin dashboard and plan settings for active subscriptions or add-ons. If you are a consumer, check whether a local merchant app, house account, or recurring reload is enabled.

Use the merchant support contacts listed on Per Diem pages to confirm the billing record tied to your card. Be ready to provide the last 4 digits of the card, charge amount, and transaction date. Compare this descriptor with similar platform-style descriptors you may have seen, such as Patreon or Cash App, where the statement name can differ from the storefront brand you recognize.

How to cancel future charges

If the charge is valid but no longer wanted, cancel from the account that created the billing relationship. Business users should remove or downgrade plans in the Per Diem dashboard and confirm cancellation effective date. Consumers should disable auto-reload, recurring top-ups, or subscription toggles within the specific merchant program where they enrolled.

After cancellation, request written confirmation by email and keep it with your records. Also remove old cards from saved payment methods where possible. If you do not have account access, contact support and ask them to locate the profile associated with your card and terminate recurring billing.

How to dispute an unauthorized PER DIEM charge

If you do not recognize the transaction, contact Per Diem support first for a fast merchant-side review. If they cannot validate authorization, contact your card issuer immediately and file a dispute for an unauthorized or unrecognized charge. Most issuers can provisionally credit the amount while they investigate. Ask your bank to block future attempts from the same merchant descriptor if needed, and consider replacing the card when repeated unknown attempts occur.

Keep evidence ready: statement screenshot, support emails, cancellation proof, and notes from calls. Clear documentation improves dispute outcomes and helps prevent repeated billing confusion.