What is the OPAL PRO charge on my credit card?

OPAL PROOpal Pro
Service Charge subscription0

Last updated:

Quick Answer

Likely Legitimate

OPAL PRO is a charge from Opal Pro.

Opal Pro

Service Charge

Refund Window: 30 days (for Stripe web purchases)

What this charge usually means

An OPAL PRO charge is typically tied to a paid Opal membership, the premium plan for the Opal screen-time and focus app. Opal offers free and paid tiers, and Pro features are sold through recurring subscriptions (monthly, yearly, and in some cases lifetime options) through app stores or web checkout. On statements, banks often shorten billing text, so you may only see a compact descriptor like OPAL PRO instead of the full company or product name.

If the payment is expected, this is usually a normal digital-service subscription charge. If it is unexpected, it can still be legitimate in common situations such as a forgotten trial conversion, a family member purchase, or a second account using your card.

Why it appeared on your statement

  • You started a free trial that automatically converted to a paid Pro plan.
  • Your monthly or annual subscription renewed.
  • You subscribed via iOS App Store, Google Play, or web checkout and forgot which channel was used.
  • A family member used your card on a shared device or account.
  • You purchased a program or plan variation under the Opal brand and the descriptor posted as OPAL PRO.

It is also normal for posting dates to differ from purchase dates by one to three business days, so check both authorization and settled transaction timing.

How to verify the charge quickly

First, search your email inbox for terms like “Opal,” “receipt,” “subscription,” or “Stripe.” Then check your App Store and Play Store subscription pages for active plans. If you subscribed on the web, look for billing emails and account access tied to the same email address used in Opal.

Inside the app, open Settings and review your plan status. Opal’s help center also provides contact and cancellation guidance if you cannot identify the billing source. If you compare similar digital descriptors, these pages may also help: Patreon and Cash App.

How to cancel OPAL PRO

Cancellation depends on where you originally subscribed:

  • iOS App Store: iPhone Settings > Apple ID > Subscriptions > Opal > Cancel.
  • Google Play: Play Store > Payments & Subscriptions > Subscriptions > Opal > Cancel.
  • Web/Stripe: use the Stripe customer portal link from your billing email or Opal instructions.

Removing the app alone does not stop recurring billing. Cancel through the billing platform first, then keep confirmation emails for your records.

Refunds and disputes

Opal states a 30-day money-back window for purchases made through Stripe (web purchases). App Store and Play Store refunds are handled by Apple or Google under their own policies. If you believe the charge is unauthorized, contact Opal support and your card issuer as soon as possible.

When disputing with your bank, provide: transaction date, amount, any screenshots showing no active subscription (if applicable), cancellation confirmation, and your attempt to contact support. Ask the issuer to block future recurring attempts if needed and to replace your card if you suspect compromise.

In short, OPAL PRO is most often a legitimate subscription descriptor, but unexpected charges should be verified immediately so you can cancel in time and protect your account.

Why OPAL PRO appears on your statement

Ranked by likelihood based on this charge type

1Free trial converted to a paid planMost likely
2Monthly or annual renewal processed
3Subscription purchased on a different platform than expected
4Family member used the card on a shared device/accountPossible
5Forgotten second account tied to the same card

Other charges from Opal Pro

DescriptorMeaning
OPAL PRO
OPALPRO
PAYPAL *OPAL PRO
OPAL PRO #1234
OPAL PRO SUBSCRIPTION

What should I do about this charge?

Choose the path that matches your situation:

A

I recognize this charge

But I want a refund or to cancel it

  1. 1.Contact Opal Pro directly via their support page
  2. 2.Reference their refund policy — refund window is 30 days (for Stripe web purchases) (view policy)
  3. 3.If refused, use our wizard to generate a formal dispute letter
Get Refund Help →
B

I don't recognize this charge

This may be unauthorized or fraudulent

  1. 1.Check with household members or shared accounts
  2. 2.Review your email for order confirmations from Opal Pro
  3. 3.Call your bank immediately — use the number on the back of your card
  4. 4.Request a new card number to prevent further unauthorized charges
Start Fraud Dispute →

How to dispute OPAL PRO

1

Contact Opal Pro

Or visit their support page

Phone script

"I'm calling about a charge on my statement appearing as OPAL PRO. I'd like to request a refund or cancellation."

2

Reference their refund policy

Opal Pro's refund window is 30 days (for Stripe web purchases).

Policy: View Refund Policy

🔒 Full dispute steps with personalized guidance

Get Full Dispute Plan →

Sample Dispute Letter

Dear [Bank Name],

I am writing to dispute a charge that appeared on my statement as "OPAL PRO" from Opal Pro on [date] for $[amount].

🔒 Get a complete, personalized dispute letter

Generate My Dispute Letter →

Frequently Asked Questions

What is the OPAL PRO charge on my card?
OPAL PRO is usually a charge for Opal Pro, the paid membership for the Opal focus/screen-time app, billed through Apple, Google Play, or Stripe web checkout.
Is the OPAL PRO charge legit?
In many cases yes, especially if you or a family member used Opal or started a trial. If you do not recognize it, verify subscriptions and receipts, then contact support and your bank.
How do I cancel OPAL PRO?
Cancel through the platform where you subscribed: Apple Subscriptions, Google Play Subscriptions, or Stripe customer portal for web purchases. Uninstalling the app does not cancel billing.
How do I dispute an OPAL PRO charge?
First try to identify and cancel the subscription, then contact Opal support. If unauthorized or unresolved, file a dispute with your card issuer and include receipts, cancellation proof, and account details.
Why does the descriptor differ from the merchant name?
Card statements often use shortened billing descriptors. Banks may display OPAL PRO instead of the full brand, app store name, or checkout processor details.
Your Legal Rights

Your rights for subscription charges:

  • FTC Negative Option Rule — merchant must clearly disclose terms before charging
  • You can revoke preauthorized transfers at any time (Reg E)
  • Notify bank 3 business days before next scheduled charge to stop it
How we researched this article

Research methodology

This page about the OPAL PRO charge from Opal Pro was compiled using:

  • Official merchant documentation, terms of service, and refund policies
  • Payment network (Visa, Mastercard) chargeback reason code documentation
  • Consumer Financial Protection Bureau (CFPB) guidelines and complaint data
  • Federal Trade Commission (FTC) consumer protection resources
  • Fair Credit Billing Act (FCBA) and Regulation E statutory requirements
  • Community reports and consumer experience databases (BBB, consumer forums)

Last reviewed and updated:

This content is for informational purposes only and does not constitute legal or financial advice. Always consult with your bank or a qualified professional for specific disputes.

Written by DidIBuyIt Editorial Team Verified against FTC and CFPB guidelines Last updated:

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