What is the OPAL PRO charge on my credit card?
OPAL PRO→Opal ProLast updated:
Opal Pro
Service Charge
What this charge usually means
An OPAL PRO charge is typically tied to a paid Opal membership, the premium plan for the Opal screen-time and focus app. Opal offers free and paid tiers, and Pro features are sold through recurring subscriptions (monthly, yearly, and in some cases lifetime options) through app stores or web checkout. On statements, banks often shorten billing text, so you may only see a compact descriptor like OPAL PRO instead of the full company or product name.
If the payment is expected, this is usually a normal digital-service subscription charge. If it is unexpected, it can still be legitimate in common situations such as a forgotten trial conversion, a family member purchase, or a second account using your card.
Why it appeared on your statement
- You started a free trial that automatically converted to a paid Pro plan.
- Your monthly or annual subscription renewed.
- You subscribed via iOS App Store, Google Play, or web checkout and forgot which channel was used.
- A family member used your card on a shared device or account.
- You purchased a program or plan variation under the Opal brand and the descriptor posted as OPAL PRO.
It is also normal for posting dates to differ from purchase dates by one to three business days, so check both authorization and settled transaction timing.
How to verify the charge quickly
First, search your email inbox for terms like “Opal,” “receipt,” “subscription,” or “Stripe.” Then check your App Store and Play Store subscription pages for active plans. If you subscribed on the web, look for billing emails and account access tied to the same email address used in Opal.
Inside the app, open Settings and review your plan status. Opal’s help center also provides contact and cancellation guidance if you cannot identify the billing source. If you compare similar digital descriptors, these pages may also help: Patreon and Cash App.
How to cancel OPAL PRO
Cancellation depends on where you originally subscribed:
- iOS App Store: iPhone Settings > Apple ID > Subscriptions > Opal > Cancel.
- Google Play: Play Store > Payments & Subscriptions > Subscriptions > Opal > Cancel.
- Web/Stripe: use the Stripe customer portal link from your billing email or Opal instructions.
Removing the app alone does not stop recurring billing. Cancel through the billing platform first, then keep confirmation emails for your records.
Refunds and disputes
Opal states a 30-day money-back window for purchases made through Stripe (web purchases). App Store and Play Store refunds are handled by Apple or Google under their own policies. If you believe the charge is unauthorized, contact Opal support and your card issuer as soon as possible.
When disputing with your bank, provide: transaction date, amount, any screenshots showing no active subscription (if applicable), cancellation confirmation, and your attempt to contact support. Ask the issuer to block future recurring attempts if needed and to replace your card if you suspect compromise.
In short, OPAL PRO is most often a legitimate subscription descriptor, but unexpected charges should be verified immediately so you can cancel in time and protect your account.
Why OPAL PRO appears on your statement
Ranked by likelihood based on this charge type
Other charges from Opal Pro
| Descriptor | Meaning |
|---|---|
OPAL PRO | |
OPALPRO | |
PAYPAL *OPAL PRO | |
OPAL PRO #1234 | |
OPAL PRO SUBSCRIPTION |
What should I do about this charge?
Choose the path that matches your situation:
I recognize this charge
But I want a refund or to cancel it
- 1.Contact Opal Pro directly via their support page
- 2.Reference their refund policy — refund window is 30 days (for Stripe web purchases) (view policy)
- 3.If refused, use our wizard to generate a formal dispute letter
I don't recognize this charge
This may be unauthorized or fraudulent
- 1.Check with household members or shared accounts
- 2.Review your email for order confirmations from Opal Pro
- 3.Call your bank immediately — use the number on the back of your card
- 4.Request a new card number to prevent further unauthorized charges
How to dispute OPAL PRO
Contact Opal Pro
Or visit their support page
Phone script
"I'm calling about a charge on my statement appearing as OPAL PRO. I'd like to request a refund or cancellation."
Reference their refund policy
Opal Pro's refund window is 30 days (for Stripe web purchases).
Policy: View Refund Policy
🔒 Full dispute steps with personalized guidance
Get Full Dispute Plan →Sample Dispute Letter
Dear [Bank Name], I am writing to dispute a charge that appeared on my statement as "OPAL PRO" from Opal Pro on [date] for $[amount].
🔒 Get a complete, personalized dispute letter
Generate My Dispute Letter →Frequently Asked Questions
What is the OPAL PRO charge on my card?
Is the OPAL PRO charge legit?
How do I cancel OPAL PRO?
How do I dispute an OPAL PRO charge?
Why does the descriptor differ from the merchant name?
Your Legal Rights
Your rights for subscription charges:
- •FTC Negative Option Rule — merchant must clearly disclose terms before charging
- •You can revoke preauthorized transfers at any time (Reg E)
- •Notify bank 3 business days before next scheduled charge to stop it
Verify this charge with official sources
Cross-reference OPAL PRO with government and consumer protection databases:
CFPB Complaint Portal
Consumer Financial Protection Bureau
File or track consumer financial complaints through CFPB
BBB Business Profile
Better Business Bureau
Check ratings, reviews, and complaint history
FTC Scam Reports
Federal Trade Commission
Report fraud or search for known scam patterns
BBB Scam Tracker
Better Business Bureau
Community-reported scams with merchant names
These links open external government and nonprofit websites. DidIBuyIt is not affiliated with these organizations.
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Research methodology
This page about the OPAL PRO charge from Opal Pro was compiled using:
- Official merchant documentation, terms of service, and refund policies
- Payment network (Visa, Mastercard) chargeback reason code documentation
- Consumer Financial Protection Bureau (CFPB) guidelines and complaint data
- Federal Trade Commission (FTC) consumer protection resources
- Fair Credit Billing Act (FCBA) and Regulation E statutory requirements
- Community reports and consumer experience databases (BBB, consumer forums)
Last reviewed and updated:
This content is for informational purposes only and does not constitute legal or financial advice. Always consult with your bank or a qualified professional for specific disputes.
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