What is the NLRB charge on my credit card?

What this charge usually means

An NLRB descriptor on a credit-card statement usually points to the National Labor Relations Board, a U.S. federal agency. The official agency website is nlrb.gov, and its public contact channels list a toll-free line and public email. In most consumer cases, this descriptor appears when a card payment was processed in connection with an agency-related transaction, an associated service workflow, or an authorized payment channel tied to the agency name. Because card descriptors are short, banks often show only the core label, which can make the entry look unfamiliar.

Important context: seeing NLRB on your statement does not automatically mean fraud. It can be legitimate, but you should still verify it promptly the same day you notice it.

Why it may appear on your statement

Statement text can differ from what you expected at checkout. A payment might post under an abbreviated descriptor, a payment processor name, or a simplified agency reference. That is why a charge can look like “NLRB” even if your receipt or confirmation email used longer wording.

• You or someone on your account made a government-related payment that settled under the NLRB label.
• A preauthorized card credential was used again after an earlier transaction.
• A family member, employee, or shared-card user completed a payment you did not recognize immediately.
• A pending authorization later posted with a shorter final descriptor.
• Your bank app truncated extra descriptor details.

How to verify the charge

Start with your own records before disputing. Check email receipts, account portals, and any saved payment confirmations around the posted date. Match four data points: amount, date, last four digits of the card, and merchant text. If those align, the transaction is probably valid.

Next, contact the merchant support channel directly using official information: NLRB public inquiries are listed at nlrb.gov/contact-us, with phone 1-844-762-6572 and email publicinfo@nlrb.gov. Ask whether they can confirm a payment reference tied to your card’s last four digits and transaction date.

If you compare other unfamiliar descriptors, these guides may help: Patreon and Cash App.

How to stop or cancel future charges

If the transaction was expected but you do not want additional charges, remove any saved card method where the payment was initiated and ask support to confirm no future billing instructions remain. Then monitor your next two statement cycles.

• Delete stored card details in the relevant account.
• Request written confirmation of cancellation or closure.
• Keep the confirmation number and date.
• Set bank alerts for new card-not-present charges.

If you suspect your card credentials were exposed, request a card replacement from your issuer after reporting the transaction.

When and how to dispute with your bank

Dispute the charge if you cannot verify authorization, the merchant cannot validate the payment, or the amount/date materially differs from your records. Contact your issuer through the number on the back of your card and submit evidence: screenshots, receipts, support emails, and your call log. Ask the bank to block repeat attempts if needed.

Most issuers can file a card-network dispute reason such as service not provided, unrecognized transaction, or incorrect amount. File quickly after the posting date to preserve your dispute rights. While your claim is under review, keep copies of all communication and check for temporary credits or follow-up document requests from the bank.