What is the MONTHLY RECURRING charge on my credit card?

MONTHLY RECURRINGโ†’Monthly Recurring
Service Chargerecurring0

Last updated:

Quick Answer

Likely Legitimate

MONTHLY RECURRING is a recurring subscription charge from Monthly Recurring.

Monthly Recurring

Service Charge

www.visa.com
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What this charge usually means

A descriptor like MONTHLY RECURRING is commonly used for subscription billing, memberships, software renewals, content platforms, app services, or account maintenance fees. It is a generic billing label rather than a clear brand name, so it can be hard to recognize at first glance. In many cases, the underlying merchant is legitimate, but the statement text is shortened by a payment processor, gateway, or card network formatting rules.

This means the charge may come from a service you signed up for under a trial, a plan that renewed automatically, or a recurring authorization you previously accepted in checkout terms. It can also appear if you changed cards and the merchant used card-updater tools to continue billing an active subscription.

Why it appeared on your statement

The most common reason is an active recurring plan that billed on schedule. Billing can post on a slightly different day each month, and taxes or add-ons may cause amount changes. Some merchants also use parent-company names, payment facilitators, or abbreviated descriptors, making the charge look unfamiliar.

  • A free trial converted to a paid plan after the trial ended.
  • An annual or quarterly plan was split into recurring installments.
  • A canceled account was not fully closed before the next billing cycle.
  • A family member or employee used your card on a shared account.
  • The descriptor was truncated, hiding the recognizable brand.

How to verify whether it is yours

Start with your transaction details in online banking: posting date, amount, merchant city/country (if shown), and any phone number in the expanded transaction view. Then check your email for receipts around the same date and amount, including spam and archived folders. Search terms like "invoice," "renewal," "membership," and the exact amount often find the original signup message.

Review app stores, SaaS dashboards, streaming accounts, and household subscriptions. If you use creator or peer-payment platforms, compare with known recurring billing from services such as Patreon or wallet-based payments like Cash App where merchant names can differ from statement text.

How to cancel recurring billing

Cancel directly with the merchant first. Use the account billing page, cancellation link in emails, or support channel listed on receipts. Save proof: confirmation number, screenshot, or cancellation email timestamp. Ask for written confirmation that auto-renewal is off and request a prorated refund if terms allow.

  • Turn off auto-renew before the next cycle date.
  • Remove saved card details where possible.
  • Ask support to confirm no further debits will occur.
  • Keep all cancellation records for at least 6 months.

When and how to dispute

If you cannot identify the merchant, or billing continues after cancellation, contact your card issuer immediately. Most issuers can place a merchant block and open a dispute for recurring transactions. A frequent card-network dispute path is canceled recurring billing (for example, Visa reason code 13.2). Provide concise evidence: cancellation proof, prior correspondence, and a timeline of charges.

Dispute quickly, because time limits apply and each recurring debit may require separate review. If fraud is suspected, ask the issuer to replace the card and disable automatic account updater where available. Continue monitoring statements for at least two billing cycles to confirm the charge has stopped.

Why MONTHLY RECURRING appears on your statement

Ranked by likelihood based on this charge type

1Trial period ended and converted to paid monthly billing.Most likely
2Subscription renewal processed automatically on stored card credentials.
3Merchant descriptor was abbreviated or routed through a payment processor.
4Cancellation request was incomplete or submitted after the billing cutoff.Possible
5Card was used by a family member or teammate on a shared account.

Other charges from Monthly Recurring

DescriptorMeaning
MONTHLY RECURRING
PAYPAL *MONTHLY RECURRING
MONTHLY RECURRING #1234
MONTHLY RECURRING SERVICE
MONTHLY RECURRING FEE

What should I do about this charge?

Choose the path that matches your situation:

A

I recognize this charge

But I want a refund or to cancel it

  1. 1.Contact Monthly Recurring directly via their support page
  2. 2.Reference their refund policy
  3. 3.If refused, use our wizard to generate a formal dispute letter
Get Refund Help โ†’
B

I don't recognize this charge

This may be unauthorized or fraudulent

  1. 1.Check with household members or shared accounts
  2. 2.Review your email for order confirmations from Monthly Recurring
  3. 3.Call your bank immediately โ€” use the number on the back of your card
  4. 4.Request a new card number to prevent further unauthorized charges
Start Fraud Dispute โ†’

How to dispute MONTHLY RECURRING

1

Contact Monthly Recurring

Or visit their support page

Phone script

"I'm calling about a charge on my statement appearing as MONTHLY RECURRING. I'd like to request a refund or cancellation."

2

Reference their refund policy

Search for "Monthly Recurring refund policy" to find their terms.

๐Ÿ”’ Full dispute steps with personalized guidance

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Sample Dispute Letter

Dear [Bank Name],

I am writing to dispute a charge that appeared on my statement as "MONTHLY RECURRING" from Monthly Recurring on [date] for $[amount].

๐Ÿ”’ Get a complete, personalized dispute letter

Generate My Dispute Letter โ†’

Frequently Asked Questions

What is the MONTHLY RECURRING charge on my card?
It is typically a recurring subscription or service fee billed monthly, often shown with a generic descriptor instead of the merchant's full brand name.
Is a MONTHLY RECURRING charge legit?
It can be legitimate if you authorized a subscription, trial conversion, or membership renewal, but generic descriptors are also used in unauthorized billing, so verify each charge.
How do I cancel a MONTHLY RECURRING charge?
Cancel directly with the merchant account or support channel, turn off auto-renew, and keep written cancellation proof such as confirmation emails or screenshots.
How do I dispute a MONTHLY RECURRING charge?
Contact your card issuer, report the transaction as unauthorized or continued-after-cancellation, and submit supporting evidence like cancellation confirmation and communication history.
Why does the descriptor differ from the merchant name?
Statement descriptors are often shortened by processors, parent entities, or billing platforms, so the text on your card statement may not exactly match the public brand name.
Your Legal Rights

Your rights under FCBA:

  • โ€ขDispute within 60 days of statement date
  • โ€ขMax $50 liability for unauthorized charges
  • โ€ขBank must resolve within 2 billing cycles
How we researched this article

Research methodology

This page about the MONTHLY RECURRING charge from Monthly Recurring was compiled using:

  • Official merchant documentation, terms of service, and refund policies
  • Payment network (Visa, Mastercard) chargeback reason code documentation
  • Consumer Financial Protection Bureau (CFPB) guidelines and complaint data
  • Federal Trade Commission (FTC) consumer protection resources
  • Fair Credit Billing Act (FCBA) and Regulation E statutory requirements
  • Community reports and consumer experience databases (BBB, consumer forums)

Last reviewed and updated:

This content is for informational purposes only and does not constitute legal or financial advice. Always consult with your bank or a qualified professional for specific disputes.

Written by DidIBuyIt Editorial Team Verified against FTC and CFPB guidelines Last updated:

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