What is the MONTHLY charge on my credit card?
MONTHLYβMonthlyLast updated:
Quick Answer
Likely LegitimateMONTHLY is a recurring subscription charge from Monthly.
Monthly
Service Charge
What this MONTHLY charge usually means
A charge labeled MONTHLY is commonly tied to a recurring subscription or membership renewal. In many cases, this descriptor appears when the merchant uses a short billing label instead of its full brand name. One known case is Monthly/Studio, where monthly.com redirects to studio.com, and billing can post as a short monthly descriptor rather than the full product name. This can make a valid payment look unfamiliar on your statement.
Charges with generic text are often legitimate, but they can also be confusing when you signed up through a promotion, free trial, creator app, or bundled plan. If the amount repeats on a predictable cycle, that is a strong sign it is a subscription renewal rather than a one-time purchase.
Why it appeared on your statement
You may see MONTHLY for several reasons:
- You started a subscription that auto-renews every month.
- A free trial converted into a paid plan after the trial period ended.
- A family member or employee used your saved card on a shared account.
- You subscribed through a third-party checkout where the descriptor is shortened.
- The merchant descriptor differs from the public brand name.
If you have other unclear charges, compare patterns with similar descriptor cases such as Patreon or Cash App, where statement text may differ from what users expect.
How to verify whether the charge is legitimate
First, check your email for receipts, invoices, or renewal notices around the transaction date. Search for keywords like βmonthly,β βsubscription,β and the exact amount. Next, review your cardβs prior statements to see whether this amount has repeated on the same day each month.
Then verify the merchant directly. For Monthly/Studio-related billing, start at https://studio.com and check account billing settings and active subscriptions. If you canβt identify the transaction, contact support at support@studio.com and include the date, amount, and last four digits of the card (never send full card details by email).
How to cancel MONTHLY recurring billing
If the charge is valid but no longer wanted, cancel from the account dashboard first, then confirm by email so you have a timestamped record. Some merchants require cancellation before the next renewal cutoff. For Studio terms, subscriptions auto-renew unless canceled in settings before renewal, and refund eligibility can be limited.
- Log in to the merchant account tied to your card email.
- Open subscription or billing settings and turn off auto-renew.
- Save screenshots of cancellation confirmation.
- Request written confirmation from support.
- Monitor the next statement cycle for additional debits.
How to dispute a MONTHLY charge
Dispute immediately if the payment is unauthorized, duplicated, or continues after cancellation. Contact your card issuer through the number on the back of your card and report the transaction as soon as possible. Provide your cancellation proof, merchant emails, and any receipt history. Ask the issuer to block future debits from the same merchant descriptor if needed.
If fraud is suspected, request a card replacement and enable real-time transaction alerts. Prompt reporting usually improves the chance of a successful chargeback and prevents repeated billing.
Why MONTHLY appears on your statement
Ranked by likelihood based on this charge type
Other charges from Monthly
| Descriptor | Meaning |
|---|---|
MONTHLY | |
MONTHLY.COM | |
STUDIO.COM MONTHLY | |
PAYPAL *MONTHLY | |
MONTHLY #1234 |
What should I do about this charge?
Choose the path that matches your situation:
I recognize this charge
But I want a refund or to cancel it
- 1.Contact Monthly directly via their support page
- 2.Reference their refund policy β refund window is 5 days (if no content viewed) (view policy)
- 3.If refused, use our wizard to generate a formal dispute letter
I don't recognize this charge
This may be unauthorized or fraudulent
- 1.Check with household members or shared accounts
- 2.Review your email for order confirmations from Monthly
- 3.Call your bank immediately β use the number on the back of your card
- 4.Request a new card number to prevent further unauthorized charges
How to dispute MONTHLY
Contact Monthly
Or visit their support page
Phone script
"I'm calling about a charge on my statement appearing as MONTHLY. I'd like to request a refund or cancellation."
Reference their refund policy
Monthly's refund window is 5 days (if no content viewed).
Policy: View Refund Policy
π Full dispute steps with personalized guidance
Get Full Dispute Plan βSample Dispute Letter
Dear [Bank Name], I am writing to dispute a charge that appeared on my statement as "MONTHLY" from Monthly on [date] for $[amount].
π Get a complete, personalized dispute letter
Generate My Dispute Letter βFrequently Asked Questions
What is the MONTHLY charge on my credit card?
Is a MONTHLY charge legit?
How do I cancel a MONTHLY charge?
How do I dispute a MONTHLY charge?
Why does the descriptor differ from the merchant name?
Your Legal Rights
Your rights under FCBA:
- β’Dispute within 60 days of statement date
- β’Max $50 liability for unauthorized charges
- β’Bank must resolve within 2 billing cycles
Verify this charge with official sources
Cross-reference MONTHLY with government and consumer protection databases:
CFPB Complaint Portal
Consumer Financial Protection Bureau
File or track consumer financial complaints through CFPB
BBB Business Profile
Better Business Bureau
Check ratings, reviews, and complaint history
FTC Scam Reports
Federal Trade Commission
Report fraud or search for known scam patterns
BBB Scam Tracker
Better Business Bureau
Community-reported scams with merchant names
These links open external government and nonprofit websites. DidIBuyIt is not affiliated with these organizations.
Related charges
ZALES MAKE APNC DISPUTEASSISTING OTHER AGENCIESAMAZONPECOA LUMPERA FREIGHTDOMESTICREMITLYALUMINUMSUTILITYSILVERSA DESTINATIONSMCPWAIVED THEHow we researched this article
Research methodology
This page about the MONTHLY charge from Monthly was compiled using:
- Official merchant documentation, terms of service, and refund policies
- Payment network (Visa, Mastercard) chargeback reason code documentation
- Consumer Financial Protection Bureau (CFPB) guidelines and complaint data
- Federal Trade Commission (FTC) consumer protection resources
- Fair Credit Billing Act (FCBA) and Regulation E statutory requirements
- Community reports and consumer experience databases (BBB, consumer forums)
Last reviewed and updated:
This content is for informational purposes only and does not constitute legal or financial advice. Always consult with your bank or a qualified professional for specific disputes.
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