What is the MONTHLY charge on my credit card?

MONTHLY→Monthly
Service Charge recurring0

Last updated:

Quick Answer

Likely Legitimate

MONTHLY is a recurring subscription charge from Monthly.

Monthly

Service Charge

studio.com
support@studio.com
Refund Window: 5 days (if no content viewed)

What this MONTHLY charge usually means

A charge labeled MONTHLY is commonly tied to a recurring subscription or membership renewal. In many cases, this descriptor appears when the merchant uses a short billing label instead of its full brand name. One known case is Monthly/Studio, where monthly.com redirects to studio.com, and billing can post as a short monthly descriptor rather than the full product name. This can make a valid payment look unfamiliar on your statement.

Charges with generic text are often legitimate, but they can also be confusing when you signed up through a promotion, free trial, creator app, or bundled plan. If the amount repeats on a predictable cycle, that is a strong sign it is a subscription renewal rather than a one-time purchase.

Why it appeared on your statement

You may see MONTHLY for several reasons:

  • You started a subscription that auto-renews every month.
  • A free trial converted into a paid plan after the trial period ended.
  • A family member or employee used your saved card on a shared account.
  • You subscribed through a third-party checkout where the descriptor is shortened.
  • The merchant descriptor differs from the public brand name.

If you have other unclear charges, compare patterns with similar descriptor cases such as Patreon or Cash App, where statement text may differ from what users expect.

How to verify whether the charge is legitimate

First, check your email for receipts, invoices, or renewal notices around the transaction date. Search for keywords like β€œmonthly,” β€œsubscription,” and the exact amount. Next, review your card’s prior statements to see whether this amount has repeated on the same day each month.

Then verify the merchant directly. For Monthly/Studio-related billing, start at https://studio.com and check account billing settings and active subscriptions. If you can’t identify the transaction, contact support at support@studio.com and include the date, amount, and last four digits of the card (never send full card details by email).

How to cancel MONTHLY recurring billing

If the charge is valid but no longer wanted, cancel from the account dashboard first, then confirm by email so you have a timestamped record. Some merchants require cancellation before the next renewal cutoff. For Studio terms, subscriptions auto-renew unless canceled in settings before renewal, and refund eligibility can be limited.

  • Log in to the merchant account tied to your card email.
  • Open subscription or billing settings and turn off auto-renew.
  • Save screenshots of cancellation confirmation.
  • Request written confirmation from support.
  • Monitor the next statement cycle for additional debits.

How to dispute a MONTHLY charge

Dispute immediately if the payment is unauthorized, duplicated, or continues after cancellation. Contact your card issuer through the number on the back of your card and report the transaction as soon as possible. Provide your cancellation proof, merchant emails, and any receipt history. Ask the issuer to block future debits from the same merchant descriptor if needed.

If fraud is suspected, request a card replacement and enable real-time transaction alerts. Prompt reporting usually improves the chance of a successful chargeback and prevents repeated billing.

Why MONTHLY appears on your statement

Ranked by likelihood based on this charge type

1Monthly subscription auto-renewalMost likely
2Free trial converted to paid plan
3Descriptor truncation by payment processor
4Purchase made through a shared family/team accountPossible
5Canceled too close to renewal cutoff

Other charges from Monthly

DescriptorMeaning
MONTHLY
MONTHLY.COM
STUDIO.COM MONTHLY
PAYPAL *MONTHLY
MONTHLY #1234

What should I do about this charge?

Choose the path that matches your situation:

A

I recognize this charge

But I want a refund or to cancel it

  1. 1.Contact Monthly directly via their support page
  2. 2.Reference their refund policy β€” refund window is 5 days (if no content viewed) (view policy)
  3. 3.If refused, use our wizard to generate a formal dispute letter
Get Refund Help β†’
B

I don't recognize this charge

This may be unauthorized or fraudulent

  1. 1.Check with household members or shared accounts
  2. 2.Review your email for order confirmations from Monthly
  3. 3.Call your bank immediately β€” use the number on the back of your card
  4. 4.Request a new card number to prevent further unauthorized charges
Start Fraud Dispute β†’

How to dispute MONTHLY

1

Contact Monthly

Or visit their support page

Phone script

"I'm calling about a charge on my statement appearing as MONTHLY. I'd like to request a refund or cancellation."

2

Reference their refund policy

Monthly's refund window is 5 days (if no content viewed).

Policy: View Refund Policy

πŸ”’ Full dispute steps with personalized guidance

Get Full Dispute Plan β†’

Sample Dispute Letter

Dear [Bank Name],

I am writing to dispute a charge that appeared on my statement as "MONTHLY" from Monthly on [date] for $[amount].

πŸ”’ Get a complete, personalized dispute letter

Generate My Dispute Letter β†’

Frequently Asked Questions

What is the MONTHLY charge on my credit card?
MONTHLY is typically a recurring subscription or service renewal descriptor, often shown in shortened form instead of the full merchant brand name.
Is a MONTHLY charge legit?
It can be legitimate if it matches a subscription you started, but because the descriptor is generic, you should verify it against receipts, account billing history, and prior statements.
How do I cancel a MONTHLY charge?
Log in to the merchant account linked to the card, disable auto-renew in billing settings, and request written cancellation confirmation from support.
How do I dispute a MONTHLY charge?
Contact your card issuer right away, report the transaction as unauthorized or incorrect, and provide supporting evidence such as cancellation confirmation and email receipts.
Why does the descriptor differ from the merchant name?
Payment processors and merchants often use shortened or legal-entity billing descriptors, so statement text may not exactly match the brand name you recognize.
Your Legal Rights

Your rights under FCBA:

  • β€’Dispute within 60 days of statement date
  • β€’Max $50 liability for unauthorized charges
  • β€’Bank must resolve within 2 billing cycles
How we researched this article

Research methodology

This page about the MONTHLY charge from Monthly was compiled using:

  • Official merchant documentation, terms of service, and refund policies
  • Payment network (Visa, Mastercard) chargeback reason code documentation
  • Consumer Financial Protection Bureau (CFPB) guidelines and complaint data
  • Federal Trade Commission (FTC) consumer protection resources
  • Fair Credit Billing Act (FCBA) and Regulation E statutory requirements
  • Community reports and consumer experience databases (BBB, consumer forums)

Last reviewed and updated:

This content is for informational purposes only and does not constitute legal or financial advice. Always consult with your bank or a qualified professional for specific disputes.

Written by DidIBuyIt Editorial Team Verified against FTC and CFPB guidelines Last updated:

See another charge you don't recognize?

Search our database of 50,000+ credit card descriptors to identify any charge on your statement.

Need help disputing this charge?

Our AI generates bank-ready dispute documents in minutes.