What is the MOLINA charge on my credit card?
MOLINAโMolinaLast updated:
Quick Answer
Likely LegitimateMOLINA is a recurring subscription charge from Molina.
Molina
Service Charge
What this charge usually means
A charge labeled MOLINA on a credit card statement is most often tied to Molina Healthcare, a health insurance provider that offers Medicaid, Medicare, and Marketplace plans in many U.S. states. In most cases, this transaction is related to a premium payment, reinstatement payment, or another member billing item tied to your policy. Because card descriptors are short, your statement may show only MOLINA instead of the full company or plan name.
If you recently enrolled in coverage, updated autopay, paid a past-due balance, or made a one-time online payment through your member portal, the charge can post under this short descriptor. Charges can also appear when a family member used your card for plan payments, especially if your card is saved in a household account.
Why it appeared on your statement
The most common reason is a recurring monthly premium. Molina plans that require member premium contributions often bill on a monthly cycle, so the amount may repeat around the same date each month. You may also see MOLINA after:
- Starting a new plan period or renewing coverage
- Paying a late premium to avoid cancellation
- Updating billing from bank draft to card payment
- Making a catch-up payment for a prior month
- Paying for a dependent or spouse on the same card
If the amount is unfamiliar, compare it to your plan invoice or billing notice. Some statements show only MOLINA while invoices include state-specific plan details.
How to verify the charge
First, check your Molina member account and billing history for a matching amount and date. Then compare the posted date on your card to the payment date in your account. A one- to three-day timing difference is normal due to processing. Next, confirm whether any authorized user on the card made the payment.
If you still cannot match the transaction, contact Molina Member Services and ask them to locate the payment using the last four digits of your card, charge date, and amount. Keep your statement handy so the representative can trace it quickly. You can also review similar short descriptors to avoid confusion, such as Patreon and Cash App, which also appear in abbreviated formats on many statements.
How to cancel future MOLINA charges
If the charge is valid but you want it to stop, turn off autopay in your Molina member portal first, then confirm cancellation with support. Ask for written confirmation or a reference number. If your health plan requires ongoing premiums, make sure canceling autopay will not create a lapse in coverage. In some cases, ending card autopay without setting a replacement payment method can cause missed payments.
If the charge came from a family member policy, ask Molina which account is linked to your card and request card removal from that profile. After cancellation, monitor your next statement cycle to make sure no additional recurring charges post.
How to dispute an unauthorized charge
If you believe the MOLINA charge is unauthorized, contact Molina first and your card issuer immediately after. Request a merchant-side review and note the case ID. Then file a dispute with your bank as unauthorized or service-related, depending on what happened. Most issuers have time limits, so report quickly.
Provide: transaction date, posted amount, any Molina case number, and evidence that you did not authorize the payment or did not receive the billed service outcome. Ask your issuer whether they will block future attempts from the same merchant descriptor while the claim is under investigation. Continue checking statements until the case is closed.
Why MOLINA appears on your statement
Ranked by likelihood based on this charge type
Other charges from Molina
| Descriptor | Meaning |
|---|---|
MOLINA | |
MOLINA HEALTHCARE | |
MOLINAHEALTHCARE | |
PAYMENT MOLINA | |
MOLINA #1234 |
What should I do about this charge?
Choose the path that matches your situation:
I recognize this charge
But I want a refund or to cancel it
- 1.Contact Molina directly at (888) 665-4621
- 2.Reference their refund policy
- 3.If refused, use our wizard to generate a formal dispute letter
I don't recognize this charge
This may be unauthorized or fraudulent
- 1.Check with household members or shared accounts
- 2.Review your email for order confirmations from Molina
- 3.Call your bank immediately โ use the number on the back of your card
- 4.Request a new card number to prevent further unauthorized charges
How to dispute MOLINA
Contact Molina
Call (888) 665-4621
Or visit their support page
Phone script
"I'm calling about a charge on my statement appearing as MOLINA. I'd like to request a refund or cancellation."
Reference their refund policy
Search for "Molina refund policy" to find their terms.
๐ Full dispute steps with personalized guidance
Get Full Dispute Plan โSample Dispute Letter
Dear [Bank Name], I am writing to dispute a charge that appeared on my statement as "MOLINA" from Molina on [date] for $[amount].
๐ Get a complete, personalized dispute letter
Generate My Dispute Letter โFrequently Asked Questions
What is the MOLINA charge on my credit card?
Is a MOLINA charge legit?
How do I cancel MOLINA charges?
How do I dispute a MOLINA charge?
Why does the descriptor say MOLINA instead of a full plan name?
Your Legal Rights
Your rights under FCBA:
- โขDispute within 60 days of statement date
- โขMax $50 liability for unauthorized charges
- โขBank must resolve within 2 billing cycles
Verify this charge with official sources
Cross-reference MOLINA with government and consumer protection databases:
CFPB Complaint Portal
Consumer Financial Protection Bureau
File or track consumer financial complaints through CFPB
BBB Business Profile
Better Business Bureau
Check ratings, reviews, and complaint history
FTC Scam Reports
Federal Trade Commission
Report fraud or search for known scam patterns
BBB Scam Tracker
Better Business Bureau
Community-reported scams with merchant names
These links open external government and nonprofit websites. DidIBuyIt is not affiliated with these organizations.
Related charges
ZALES MAKE APNC DISPUTEASSISTING OTHER AGENCIESAMAZONPECOA LUMPERA FREIGHTDOMESTICREMITLYALUMINUMSUTILITYSILVERSA DESTINATIONSMCPWAIVED THEHow we researched this article
Research methodology
This page about the MOLINA charge from Molina was compiled using:
- Official merchant documentation, terms of service, and refund policies
- Payment network (Visa, Mastercard) chargeback reason code documentation
- Consumer Financial Protection Bureau (CFPB) guidelines and complaint data
- Federal Trade Commission (FTC) consumer protection resources
- Fair Credit Billing Act (FCBA) and Regulation E statutory requirements
- Community reports and consumer experience databases (BBB, consumer forums)
Last reviewed and updated:
This content is for informational purposes only and does not constitute legal or financial advice. Always consult with your bank or a qualified professional for specific disputes.
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