What is MICROSOFT *365 charge?

What Is the "MICROSOFT *365" Charge?

The "MICROSOFT *365" charge on your bank or credit card statement is a transaction from Microsoft 365. This charge appears when you make a purchase, pay for a service, or have an active subscription with Microsoft 365.

Microsoft 365 is a well-known digital services provider operating in the United States. The "MICROSOFT *365" descriptor is their standard billing identifier that appears on credit and debit card statements.

Why Do You See "MICROSOFT *365" on Your Statement?

You may see the "MICROSOFT *365" charge on your statement for several reasons:

• Recent purchase — You bought something from Microsoft 365 recently
• Subscription or recurring payment — You have an active subscription or autopay set up with Microsoft 365
• Pre-authorization hold — Microsoft 365 placed a temporary hold on your card
• Family member or authorized user — Someone else on your account made a purchase

Check the charge amount and date against your recent activity with Microsoft 365 to confirm.

Is the "MICROSOFT *365" Charge Legitimate?

The "MICROSOFT *365" charge is usually legitimate if you or someone on your account has recently interacted with Microsoft 365. However, verify by:

• Checking your Microsoft 365 account for recent orders or transactions
• Matching the charge amount to a known purchase
• Confirming whether a family member or authorized user made the purchase
• Looking for email confirmations from Microsoft 365

If you have no connection to Microsoft 365 and don't recognize this charge, it could be fraudulent. Contact your bank immediately to report it.

How to Get a Refund for "MICROSOFT *365"

To get a refund for a "MICROSOFT *365" charge:

1. Contact Microsoft 365 directly — Reach out to Microsoft 365 support and request a refund
2. Check Microsoft 365's refund policy — Most purchases can be refunded within a specific window
3. File a chargeback with your bank — If Microsoft 365 won't refund you, call your bank and dispute the charge
4. Use Refunder.ai — Our AI assistant can identify the charge, draft a dispute letter, and guide you through the refund process step by step

How to Cancel or Prevent Future "MICROSOFT *365" Charges

To stop future "MICROSOFT *365" charges:

• go to your Microsoft 365 account settings and manage subscriptions
• Remove your payment method from your Microsoft 365 account
• If you can't cancel through Microsoft 365, contact your bank to block future charges from this merchant
• Set up transaction alerts so you're notified of any new charges immediately

Need Help With This Charge?

If you're still unsure about the "MICROSOFT *365" charge on your statement, Refunder.ai can help. Our AI-powered dispute assistant identifies unknown charges, checks if you're eligible for a refund, and walks you through the entire dispute process — all in minutes.