What is the MAKE charge on my credit card?

What the MAKE charge usually means

A card statement line that shows MAKE is most often a billing charge from Make.com, a workflow automation platform used by businesses, freelancers, and teams to connect apps and automate tasks. The company offers paid plans billed on a recurring cycle, so this descriptor is commonly tied to a monthly or annual subscription renewal. In many cases, the charge appears after a free plan upgrade, a trial conversion, or a plan change made by someone on your team who has billing permissions.

If you use online tools for marketing automation, CRM syncing, ecommerce workflows, or internal operations, this is a likely source of the transaction. It may also appear if you are reimbursing software expenses for a company card and forgot this specific descriptor name.

Why it appeared on your statement

• Your Make subscription auto-renewed at the end of the billing cycle.
• A teammate or admin upgraded your organization plan.
• You changed from monthly to annual billing or moved to a higher tier.
• An old card on file was replaced and billing continued on the new card.
• You have more than one Make organization and one remained paid.

Make documentation states that canceled subscriptions typically remain active until the current cycle ends, then move to free status. Their subscription help pages also note a no-cash-refund policy for plan changes, which is why users sometimes see charges they expected to be credited back.

How to verify the charge quickly

First, log in at the official site and open your organization billing/subscription area. Check invoice dates, plan tier, and card suffix to match the bank transaction. Then search your email for invoice or cancellation messages from Make. If you manage multiple organizations, review each one before assuming fraud. Also check whether the descriptor date aligns with your renewal date rather than your original sign-up date.

If you are comparing similar platform charges, you may also see unrelated descriptors such as Patreon or Cash App, which should be handled separately from Make billing.

How to cancel future MAKE charges

Cancel from your Make organization subscription settings. After cancellation, the service generally continues until the end of the paid period and then downgrades. That means you can still see access through the cycle end even though future renewals are stopped. Save the cancellation confirmation email and screenshot the final status page for your records.

If your company has shared billing access, remove or update payment methods and confirm no other admin reactivates a paid tier. For annual plans, confirm renewal timing well in advance so you do not miss the cutoff.

When and how to dispute the charge

Dispute only if you cannot match the transaction to a valid account, invoice, or authorized user. Contact merchant support through the Help Center first and request invoice details tied to the amount and date. If support cannot validate authorization, contact your card issuer and file a dispute as unauthorized or service-related, depending on the facts. Provide all evidence: invoice search results, account ownership proof, cancellation screenshots, and support ticket history.

If fraud is likely, ask your bank to block future merchant attempts and replace the card. If the charge is legitimate but unexpected, cancellation is usually faster and cleaner than a chargeback.