What is the LOMA LINDA charge on my credit card?

LOMA LINDA→Loma Linda
Service Charge recurring0

Last updated:

Quick Answer

Likely Legitimate

LOMA LINDA is a recurring subscription charge from Loma Linda.

Loma Linda

Service Charge

What this charge usually means

A card charge labeled LOMA LINDA is most commonly connected to City of Loma Linda utility billing in California, including water, sewer, and refuse services managed through the city finance and utility systems. If you live, own property, or manage a rental in Loma Linda, this descriptor often appears when a utility bill is paid online, by phone, or through a saved card profile. Because statement descriptors are short, banks may show only the city name instead of a longer billing description.

This is generally a recurring service charge, often bi-monthly, though the exact posting date can shift by a day or two depending on weekends, holidays, and your card issuer’s processing timelines.

Why it appeared on your statement

  • You paid a City of Loma Linda utility bill (water, sewer, trash/refuse).
  • Autopay or a previously saved card was used for a scheduled bill payment.
  • A family member, spouse, roommate, or property manager paid from your card.
  • You have multiple addresses/accounts and forgot one is tied to this card.
  • A prior authorized payment posted late and appeared in a later statement cycle.

If your card history includes other platform-style descriptors, compare this with entries like Patreon or Cash App, where the descriptor can also look shorter or different than the business name you expected.

How to verify the charge quickly

Start with the basics: match the posted amount and date to your latest utility invoice, online utility portal history, or phone-payment confirmation. City utility charges can vary from cycle to cycle because usage charges (especially water consumption) change with season, occupancy, and leak events.

  • Check your utility bill and payment history for the exact amount.
  • Confirm whether autopay is enabled on the utility account.
  • Review household members’ payment activity for the same date.
  • Call utility billing support and ask them to trace the transaction by date/amount.

If support confirms the payment belongs to your account, the charge is legitimate. If they cannot locate it, ask your card issuer for the merchant ID and authorization details so support can re-check with better transaction identifiers.

How to stop or cancel future charges

To prevent future LOMA LINDA postings, remove or update your stored payment method in the utility payment system and disable recurring/autopay settings. If you are moving, close out utility service for the old address and verify final-bill handling so a delayed final payment does not surprise you next cycle.

  • Disable autopay in your utility billing profile.
  • Delete saved card credentials from the payment portal.
  • Switch to a different payment method if needed.
  • Request written confirmation that recurring card billing is off.

When and how to dispute

Dispute the charge with your card issuer if it is unauthorized, duplicated, or billed after you canceled service/autopay. Before filing, gather your utility statement, cancellation confirmation, and any support case number. This documentation improves resolution speed.

Tell your bank clearly whether the issue is fraud (you did not authorize), duplicate processing, or service/billing error. If fraud is suspected, request a card replacement and block future merchant attempts. For billing mistakes, ask for provisional credit while the issuer investigates.

Most LOMA LINDA charges are legitimate municipal utility payments, but quick verification is the best way to separate normal recurring billing from true error or unauthorized use.

Why LOMA LINDA appears on your statement

Ranked by likelihood based on this charge type

1Bi-monthly city utility bill payment (water/sewer/refuse).Most likely
2Autopay processed using a saved card.
3Payment made by a spouse, roommate, or property manager.
4Final bill posted after move-out or account change.Possible
5Card statement descriptor was shortened by the processor.

Other charges from Loma Linda

DescriptorMeaning
LOMA LINDA
CITY OF LOMA LINDA
LOMA LINDA UTILITIES
LOMA LINDA WATER
LOMA LINDA #1234

What should I do about this charge?

Choose the path that matches your situation:

A

I recognize this charge

But I want a refund or to cancel it

  1. 1.Contact Loma Linda directly at (909) 799-2845
  2. 2.Reference their refund policy
  3. 3.If refused, use our wizard to generate a formal dispute letter
Get Refund Help β†’
B

I don't recognize this charge

This may be unauthorized or fraudulent

  1. 1.Check with household members or shared accounts
  2. 2.Review your email for order confirmations from Loma Linda
  3. 3.Call your bank immediately β€” use the number on the back of your card
  4. 4.Request a new card number to prevent further unauthorized charges
Start Fraud Dispute β†’

How to dispute LOMA LINDA

1

Contact Loma Linda

Call (909) 799-2845

Or visit their support page

Phone script

"I'm calling about a charge on my statement appearing as LOMA LINDA. I'd like to request a refund or cancellation."

2

Reference their refund policy

Search for "Loma Linda refund policy" to find their terms.

πŸ”’ Full dispute steps with personalized guidance

Get Full Dispute Plan β†’

Sample Dispute Letter

Dear [Bank Name],

I am writing to dispute a charge that appeared on my statement as "LOMA LINDA" from Loma Linda on [date] for $[amount].

πŸ”’ Get a complete, personalized dispute letter

Generate My Dispute Letter β†’

Frequently Asked Questions

What is the LOMA LINDA charge on my credit card?
It is usually a City of Loma Linda utility payment, such as water, sewer, or refuse service, billed through the city’s payment system.
Is a LOMA LINDA charge legitimate?
In most cases yes, especially if you live in or manage property in Loma Linda and the amount matches a recent utility bill or scheduled payment.
How do I cancel LOMA LINDA recurring charges?
Log in to the utility payment profile, turn off autopay, and remove saved card details. You can also contact utility billing to confirm recurring billing is disabled.
How do I dispute a LOMA LINDA charge?
First ask utility billing to trace the payment by date and amount. If unauthorized or unresolved, file a dispute with your card issuer and provide any billing/cancellation records.
Why does the descriptor say LOMA LINDA instead of a longer merchant name?
Card networks often shorten billing descriptors, so statements may show only the city name rather than the full utility department or payment portal name.
Your Legal Rights

Your rights under FCBA:

  • β€’Dispute within 60 days of statement date
  • β€’Max $50 liability for unauthorized charges
  • β€’Bank must resolve within 2 billing cycles
How we researched this article

Research methodology

This page about the LOMA LINDA charge from Loma Linda was compiled using:

  • Official merchant documentation, terms of service, and refund policies
  • Payment network (Visa, Mastercard) chargeback reason code documentation
  • Consumer Financial Protection Bureau (CFPB) guidelines and complaint data
  • Federal Trade Commission (FTC) consumer protection resources
  • Fair Credit Billing Act (FCBA) and Regulation E statutory requirements
  • Community reports and consumer experience databases (BBB, consumer forums)

Last reviewed and updated:

This content is for informational purposes only and does not constitute legal or financial advice. Always consult with your bank or a qualified professional for specific disputes.

Written by DidIBuyIt Editorial Team Verified against FTC and CFPB guidelines Last updated:

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