GRUBHUB PLUS Charge on Your Bank Statement

Understanding the Grubhub Plus Charge on Your Bank Statement

If you've noticed a charge labeled GRUBHUB PLUS, GRUBHUB+, or GRUBHUB MEMBERSHIP on your bank or credit card statement, this guide will help you identify the charge, understand why it appeared, and explain how to manage or cancel your membership if needed.

What Is Grubhub Plus?

Grubhub+ (also called Grubhub Plus) is a premium membership program offered by Grubhub, one of the largest food delivery platforms in the United States. Subscribers pay a monthly or annual fee in exchange for benefits including:

• Unlimited $0 delivery fees on eligible orders over a minimum subtotal (typically $12)
• Exclusive discounts and offers from participating restaurants
• Donation matching for charitable causes through the Grubhub Community Relief Fund
• Lower service fees on some orders
• Priority customer support

Grubhub+ is designed for frequent users who want to save on delivery costs and access member-only perks.

Common Reasons for a Grubhub Plus Charge

1. Monthly Membership Fee

The most common reason for a Grubhub Plus charge is your monthly subscription payment. As of 2024, Grubhub+ costs $9.99 per month. This charge recurs automatically each month on the anniversary of your signup date unless you cancel.

2. Annual Membership Fee

If you opted for the annual plan, you will see a single charge of approximately $99.99 per year. This plan provides two months free compared to paying monthly and is billed once annually.

3. Free Trial Converted to Paid Membership

Grubhub frequently offers free trials (typically 7 to 30 days) for new Grubhub+ members. If you signed up for a free trial and did not cancel before the trial period ended, your membership automatically converted to a paid subscription, resulting in the charge.

4. Amazon Prime Grubhub+ Bundled Benefit

Amazon Prime members have access to Grubhub+ at no additional cost as a Prime benefit. However, if you previously paid for Grubhub+ separately and then linked it to Amazon, or if your Amazon Prime membership lapsed, you may see charges from both services. Ensure your accounts are properly linked to avoid duplicate fees.

5. Billing Error or Duplicate Charge

Occasionally, billing errors can result in duplicate charges or charges that appear after you believe you cancelled. If you see multiple Grubhub+ charges in the same billing period or charges after cancellation, this may indicate a processing issue.

How to Check Your Grubhub Plus Membership Status

To confirm whether you have an active Grubhub+ membership:

• Log in to the Grubhub app or website: Go to your Account settings and look for a Grubhub+ or Membership section.
• Check your email: Look for confirmation emails from Grubhub regarding your membership signup or renewal.
• Review Amazon Prime benefits: If you're an Amazon Prime member, check whether Grubhub+ is linked under your Prime benefits at amazon.com/grubhubplus.
• Contact Grubhub support: Call 1-877-585-7878 or visit the Grubhub Help Center for assistance.

How to Cancel Your Grubhub Plus Membership

Cancelling Through the Grubhub App or Website

If you subscribed directly through Grubhub:

1. Open the Grubhub app or go to grubhub.com and sign in.
2. Navigate to Account → Grubhub+ or Membership.
3. Select Manage membership and then Cancel membership.
4. Follow the prompts to confirm cancellation.
5. You will retain access to Grubhub+ benefits until the end of your current billing period.

Cancelling Through Amazon Prime

If you activated Grubhub+ through Amazon Prime:

1. Go to amazon.com and sign in to your account.
2. Navigate to Account & Lists → Memberships & Subscriptions.
3. Find Grubhub+ and select Manage subscription.
4. Choose End membership or Cancel.

Note: If Grubhub+ is included free with Amazon Prime, cancelling Prime will also cancel your Grubhub+ access.

Refund and Dispute Options

Requesting a Refund from Grubhub

Grubhub typically does not provide refunds for membership fees, as you retain access to benefits for the full billing period even after cancellation. However, if you were charged in error, immediately after cancellation, or due to a billing glitch, you may contact Grubhub customer support to request a refund or account credit.

Contact Grubhub at:

• Phone: 1-877-585-7878
• Email: customercare@grubhub.com
• Help Center: grubhub.com/help

Disputing the Charge with Your Bank

If Grubhub does not resolve the issue and you believe the charge is unauthorized or fraudulent, you can file a chargeback dispute with your bank or credit card issuer. Provide supporting documentation such as:

• Proof of cancellation (screenshot or confirmation email)
• Communication with Grubhub support
• Bank statement showing the disputed charge

Most financial institutions allow you to dispute charges within 60-120 days of the transaction date.

Preventing Future Grubhub Plus Charges

To avoid unexpected Grubhub+ charges:

• Set reminders for free trial end dates and cancel before being charged if you don't want to continue.
• Review your subscriptions regularly in the Grubhub app, Amazon account, or bank statement.
• Use virtual cards or Privacy.com for free trials to limit recurring charges.
• Link to Amazon Prime if you're a Prime member to get Grubhub+ at no extra cost.
• Check your email for renewal and billing notifications from Grubhub.

Conclusion

A Grubhub Plus charge on your bank statement is typically a monthly or annual membership fee for Grubhub's premium delivery subscription service. Whether you signed up directly, through a free trial, or via Amazon Prime, understanding your membership status and cancellation process will help you manage your subscription and avoid unwanted charges. If you encounter billing issues, contact Grubhub support or your bank for resolution.