What is the ENTERPRISE ADDITIONAL DRIVER charge on my credit card?

What this charge usually means

The descriptor ENTERPRISE ADDITIONAL DRIVER is commonly an add-on fee from Enterprise Rent-A-Car when a second authorized driver is added to a rental agreement. It is typically billed as a daily surcharge and appears separately from the base rental rate in some systems, while in other cases it is bundled into your final total. In many U.S. locations, Enterprise policy states that spouses or domestic partners may be included at no extra cost if they meet age and license requirements, while other additional drivers may incur a daily fee.

Because card statements often shorten or standardize merchant text, this line item can look unfamiliar even when the rental itself is legitimate. If you recently rented through Enterprise, National, or Alamo-owned systems, this descriptor can still appear as an Enterprise-branded charge depending on how the contract was processed.

Why it appeared on your statement

• You added a friend, coworker, or family member as an authorized driver at pickup.
• A branch agent updated your contract mid-rental and added a second driver.
• A corporate or insurance booking changed eligibility and converted a waived fee into a billed fee.
• You had multiple rental days, and the per-day additional-driver fee accumulated.
• Your final receipt posted after return, so the add-on appeared days later as a separate settled amount.

If you track statement descriptors, this fee is similar to other transaction labels where the billing name is more specific than the brand you remember. For comparison, see how descriptor pages like Patreon and Cash App can differ from what customers expect to see on statements.

How to verify the charge quickly

• Find your Enterprise rental agreement number and final e-receipt.
• Check the “Additional Driver” line in the charge breakdown.
• Confirm who was listed as an authorized driver and on which dates.
• Match the posted card date to the rental close date (posting can lag by a few days).
• Call Enterprise Customer Service and ask them to read the exact contract line items tied to your card.

If the amount and dates match your agreement, the charge is likely valid. If the contract shows no additional driver but you were billed, ask for a corrected invoice and escalation to billing support.

How to cancel or prevent future charges

You cannot usually “cancel” a posted additional-driver fee retroactively unless it was billed in error, but you can prevent new ones. At pickup, ask the agent to confirm whether extra drivers are fee-waived under your membership, employer rate, or insurance replacement booking. If no waiver applies, request the exact daily amount before signing. During long rentals, return to a branch if you need to remove an additional driver so ongoing daily fees stop being assessed.

Always keep a screenshot or copy of the signed agreement and return receipt. That documentation is the fastest way to fix mistakes and avoid repeat billing confusion on future rentals.

How to dispute if the charge is unauthorized

• Contact Enterprise first and request written billing clarification tied to your rental agreement number.
• If unresolved, contact your card issuer and dispute the transaction as an unrecognized or incorrectly billed service fee.
• Provide supporting documents: reservation confirmation, rental agreement, final receipt, and any email/chat transcripts.
• Ask your issuer for provisional credit rules and evidence deadlines.
• Monitor for reversals, rebills, or partial credits over the next one to two billing cycles.

Most legitimate cases are resolved by matching the statement line to the agreement terms. When no matching contract exists, card-network dispute rights can help recover the amount.