What is the DASHPASS charge on my credit card?

What the DASHPASS charge usually means

A DASHPASS charge is most often the subscription fee for DashPass, DoorDash’s membership program. DashPass typically provides benefits like reduced or $0 delivery fees on eligible orders and lower service fees, depending on plan terms and order minimums. If this descriptor appears on your card statement, it usually means a monthly or annual membership renewal was processed. The merchant name on statements can show as a short billing descriptor instead of the full company name, so you may see DASHPASS rather than DoorDash.

In many cases, the charge is legitimate and tied to an active DoorDash account in your household. The membership may have been started through a free trial, then converted to paid billing when the trial ended. Some users also enroll through partner promotions, then continue at standard pricing after the promo period. That can make the first paid renewal feel unexpected if reminder emails were missed or sent to an older inbox.

Why this charge appears

• You subscribed to DashPass directly in the DoorDash app or website.
• A free trial ended and automatically rolled into a paid plan.
• Someone in your household used your saved card for a DoorDash account.
• Your card was updated at your bank, and recurring billing continued on the new card token.
• You have more than one DoorDash account (different email/phone) and one still has an active plan.

DashPass charges are commonly seen as recurring amounts, with typical pricing around $9.99 per month in many U.S. cases, though plan options and promotions can vary by region and time. Some users may also be on annual plans billed once per year.

How to verify the charge quickly

First, check the exact posting date and amount on your card statement. Next, sign in to DoorDash and open your account settings to review DashPass status, renewal date, and billing history. Then search your email for terms like “DashPass,” “renewal,” or “DoorDash receipt.” If you share cards with family members, ask whether anyone activated DashPass on another login.

If details do not match your account, contact DoorDash support from the official help portal and provide the transaction date, amount, and last four digits of the card. Ask them to confirm which account the subscription is attached to. If you often review statement descriptors, you may also run into unrelated names like Patreon or Cash App, which can also look unfamiliar at first glance.

How to cancel DashPass

To stop future renewals, cancel inside your DoorDash account before the next billing date. In most app versions, go to Account, then Manage DashPass, then End Subscription. On web, open account settings and follow the DashPass cancellation flow. Keep a screenshot or confirmation email showing the cancellation timestamp.

If you subscribed through a third-party billing channel or promotional bundle, cancellation may need to be completed in that channel as well. Always confirm that auto-renew is disabled and that the next renewal date no longer appears.

When and how to dispute

Dispute the transaction with your card issuer if the charge remains unrecognized after you verify all DoorDash accounts, or if support cannot link it to you. Tell your bank this is an unrecognized recurring service charge and provide evidence: your support ticket, cancellation proof, and any account mismatch notes. For best results, attempt merchant resolution first, then escalate through your issuer if needed.

If fraud is suspected, ask your bank to block future recurring attempts and replace the card. Monitor statements for additional digital subscriptions over the following weeks.