What is the CLEARME COM charge on my credit card?

What is the CLEARME COM charge?

A charge labeled CLEARME COM is usually from CLEAR, the identity verification company behind CLEAR+ airport security lanes and related services. In most cases, this is a paid membership fee billed through clearme.com. The standard CLEAR+ plan is commonly billed annually, so many cardholders see this as a once-per-year renewal rather than a monthly debit.

If you recently enrolled at an airport kiosk, signed up online, or accepted a trial that converted to paid service, the descriptor can appear as CLEARME COM on your statement. Family plan add-ons or partner-linked pricing (for example through airline loyalty programs or card benefits) can also change the final amount while keeping a similar descriptor.

Why it may have appeared

• You purchased a CLEAR+ membership directly.
• Your annual membership auto-renewed at the end of the term.
• A family member on a shared payment method enrolled or renewed.
• You started a trial and did not cancel before the trial ended.
• You used CLEAR services tied to the same account and billing method.

If this descriptor is unfamiliar, check whether someone else in your household has access to the card, or whether the card is stored in a mobile wallet used for travel purchases.

How to verify the charge

Start by checking your CLEAR account at my.clearme.com for membership status, renewal date, and receipts. Match those details to your card statement date and amount. You can also search your email for renewal or receipt messages from CLEAR.

• Compare the posted date on your statement with your renewal date.
• Check whether any promotional rate changed at renewal.
• Review family plan billing if multiple adults are enrolled.
• Contact support if the amount does not match your records.

For direct help, CLEAR support lists chat and member services contact options on its support page. If you investigate multiple unknown descriptors, you may also find these guides useful: Patreon and Cash App.

How to cancel future billing

Cancellations are generally handled through your CLEAR account settings or member support. If you cancel paid service, access may continue through the current term depending on timing, and renewal is then turned off.

• Log in to your CLEAR account and open membership settings.
• Disable auto-renew or cancel paid membership access.
• Save the confirmation email or screenshot for your records.
• If needed, contact member services to confirm cancellation status.

CLEAR publishes a refund policy indicating full refunds are available when cancellation happens within 14 days of the current term charge. After that window, service typically remains active through the paid term and then does not renew.

When and how to dispute

If you cannot tie the charge to your account, or you believe the transaction is unauthorized, contact your card issuer promptly and file a dispute. Ask for a card replacement if fraud is suspected. Before disputing, it still helps to contact the merchant once, because many billing misunderstandings are resolved quickly with receipt confirmation or account lookup.

For successful disputes, keep a clear timeline: statement screenshot, contact attempts, cancellation proof, and any support responses. This documentation helps your bank evaluate whether the charge was unauthorized, duplicated, or improperly renewed.