What is the CHORDIFY PREMIUM charge on my credit card?

What this CHORDIFY PREMIUM charge usually means

A charge labeled CHORDIFY PREMIUM is typically the paid subscription for Chordify, a music-learning platform that helps users identify chords for songs. In most cases, this is a legitimate recurring billing event tied to a monthly or annual Premium plan. The descriptor may appear in all caps, and card statements often shorten merchant names, so it may not look exactly like what you saw at checkout.

This charge can come from a direct web subscription or from an in-app purchase flow routed through app marketplaces. If you use multiple emails, family sharing, or different app-store accounts, the billing account may not be obvious at first glance.

Why it appeared on your statement

The most common reason is an active auto-renewing Premium subscription that reached its renewal date. Other common reasons include a free-trial conversion, a renewal made under a second account, or a plan bought by someone else in your household using your saved card. Less commonly, a prior failed payment is retried and then posts later.

• Monthly or annual Premium renewal date arrived.
• Trial period ended and converted to paid Premium.
• Subscription exists under another email or login.
• Payment processor retried a previously declined transaction.
• A family member used your card for their account.

How to verify the charge quickly

Start with the statement details: post date, amount, and descriptor text. Then log in to your Chordify account and check Premium status and billing history. If no subscription appears, check any alternate email addresses and app-store purchase histories on iOS or Android devices tied to your card.

If you still cannot match the charge, contact Chordify support and provide the charge date, amount, last four card digits, and possible account emails. Their support request form specifically asks for these details to locate transactions faster.

• Support portal: support.chordify.net
• Support email: support@chordify.net

If you are comparing unfamiliar descriptors, these pages may also help: Patreon and Cash App.

How to cancel CHORDIFY PREMIUM

If subscribed on the Chordify website, sign in and open your Premium settings to manage or unsubscribe before the next renewal date. If subscribed through Apple App Store or Google Play, cancellation must be completed in that store account, not only inside the website account. After canceling, keep confirmation emails or screenshots for your records.

Canceling typically stops future renewals but does not always reverse a charge that has already posted for the current billing period. Access usually remains active until the paid term ends.

Refunds and disputes

Chordify’s published policy indicates a 14-day money-back window for new customers on annual or lifetime subscriptions, while monthly plans generally are not refundable after billing. App Store purchases may require requesting the refund directly through Apple under Apple’s rules. When eligible, contact support promptly and include transaction evidence.

If the charge is truly unauthorized, contact your card issuer immediately and file a dispute. Use clear evidence: no account access, no purchase authorization, failed merchant resolution, and any cancellation timeline. Ask the issuer to block future merchant attempts if needed and issue a replacement card when fraud is suspected.

• Try merchant support first for billing errors or duplicate charges.
• Use a card dispute if you did not authorize the transaction.
• Document dates, ticket numbers, and cancellation confirmation.