What Is the "CHEGG INC" Charge?
The "CHEGG INC" charge on your bank or credit card statement is a transaction from Chegg. This charge appears when you make a purchase, pay for a service, or have an active subscription with Chegg.
Chegg is a well-known education technology company operating in the United States. The "CHEGG INC" descriptor is their standard billing identifier that appears on credit and debit card statements.
Why Do You See "CHEGG INC" on Your Statement?
You may see the "CHEGG INC" charge on your statement for several reasons:
- Recent purchase — You bought something from Chegg recently
- Subscription or recurring payment — You have an active subscription or autopay set up with Chegg
- Pre-authorization hold — Chegg placed a temporary hold on your card
- Family member or authorized user — Someone else on your account made a purchase
Check the charge amount and date against your recent activity with Chegg to confirm.
Is the "CHEGG INC" Charge Legitimate?
The "CHEGG INC" charge is usually legitimate if you or someone on your account has recently interacted with Chegg. However, verify by:
- Checking your Chegg account for recent orders or transactions
- Matching the charge amount to a known purchase
- Confirming whether a family member or authorized user made the purchase
- Looking for email confirmations from Chegg
If you have no connection to Chegg and don't recognize this charge, it could be fraudulent. Contact your bank immediately to report it.
How to Get a Refund for "CHEGG INC"
To get a refund for a "CHEGG INC" charge:
- Contact Chegg directly — Reach out to Chegg customer support and request a refund
- Check Chegg's refund policy — Most purchases can be refunded within a specific window
- File a chargeback with your bank — If Chegg won't refund you, call your bank and dispute the charge
- Use Refunder.ai — Our AI assistant can identify the charge, draft a dispute letter, and guide you through the refund process step by step
How to Cancel or Prevent Future "CHEGG INC" Charges
To stop future "CHEGG INC" charges:
- log into your Chegg account and cancel your subscription
- Remove your payment method from your Chegg account
- If you can't cancel through Chegg, contact your bank to block future charges from this merchant
- Set up transaction alerts so you're notified of any new charges immediately
Need Help With This Charge?
If you're still unsure about the "CHEGG INC" charge on your statement, Refunder.ai can help. Our AI-powered dispute assistant identifies unknown charges, checks if you're eligible for a refund, and walks you through the entire dispute process — all in minutes.