What is the CHASE SAPPHIRE PREFERRED ANNUAL charge on my credit card?

CHASE SAPPHIRE PREFERRED ANNUALโ†’Chase Sapphire Preferred Annual
Service Charge recurring0

Last updated:

Quick Answer

Likely Legitimate

CHASE SAPPHIRE PREFERRED ANNUAL is a recurring subscription charge from Chase Sapphire Preferred Annual.

Chase Sapphire Preferred Annual

Service Charge

www.chase.com
Contact Support

What this charge usually means

CHASE SAPPHIRE PREFERRED ANNUAL is typically the yearly annual fee for the Chase Sapphire Preferred credit card. In most cases, this is a legitimate issuer-billed fee rather than a merchant purchase. The Sapphire Preferred card commonly carries a $95 annual fee, and the descriptor can appear close to your account anniversary date or first billing cycle after account opening, depending on card terms and timing.

Because this is a card-account fee, it may not look like a normal retail transaction and may post without a city, store, or website reference. That is expected behavior for many bank-imposed card fees.

Why it appeared on your statement

This charge can appear for several normal reasons:

  • Your annual card fee posted on its scheduled cycle date.
  • You recently passed your account anniversary month.
  • A product change moved you into a card with an annual fee.
  • A previously waived first-year fee period ended.
  • A replacement card kept the same account, and the fee still posted on schedule.

If you also see other descriptors and are unsure which is which, compare this entry with unrelated merchant charges such as Patreon or peer-to-peer app activity like Cash App, which are processed differently from issuer annual fees.

How to verify the charge quickly

Start in your Chase online account or mobile app and open the transaction details. Confirm whether it is labeled as an annual fee, account fee, or similar card service line item. Then review your cardmember agreement or pricing terms to match the amount and posting period.

  • Check the exact posting date against your account opening or anniversary timeline.
  • Review recent messages/notices from Chase about fee billing.
  • Confirm the last four digits of the card tied to the fee entry.
  • Call the number on the back of your card or Chase card support to confirm fee type.

If an authorized user reported an unknown card change or upgrade, ask Chase whether any account-level conversion triggered the fee.

How to cancel or avoid future annual fees

You generally cannot cancel an already posted annual fee by simply locking the card, but you can contact Chase to discuss options before the next cycle. If you no longer want a fee-based card, ask about product-change options to an eligible no-annual-fee card or account closure steps. Keep in mind that closing or downgrading a card can affect rewards, credit history, and travel protections.

  • Call support and request retention or downgrade options.
  • Ask whether a courtesy adjustment is available based on account history.
  • If you choose to close, confirm reward redemption deadlines first.
  • Request written confirmation of any account change.

When and how to dispute

Dispute only if the fee is truly unexpected or appears in error, such as duplicate annual-fee postings, a fee on a product you never accepted, or posting after a documented conversion/closure date. Start with Chase directly because this is usually an issuer billing issue, not a third-party merchant fraud case.

Provide timeline details, prior chat/call references, and any confirmation emails showing promised waivers or account changes. If the first representative cannot resolve it, request escalation to billing or account services. Keep records of dates, agent names, and case numbers until the issue is fully closed.

Most cardholders who see this descriptor are looking at a normal annual fee, but verification is still worthwhile if the amount, date, or account context does not match your expectations.

Why CHASE SAPPHIRE PREFERRED ANNUAL appears on your statement

Ranked by likelihood based on this charge type

1Annual Sapphire Preferred card fee posted on account anniversary.Most likely
2First-year waiver period ended and normal annual fee began.
3Card product change moved account to a fee-based card.
4Fee posted after account remained open through renewal date.Possible
5Customer mistook issuer annual fee for an unauthorized merchant charge.

Other charges from Chase Sapphire Preferred Annual

DescriptorMeaning
CHASE SAPPHIRE PREFERRED ANNUAL
CHASE SAPPHIRE PREFERRED ANNUAL FEE
JP MORGAN CHASE SAPPHIRE PREFERRED ANNUAL
CHASE SAPPHIRE PREFERRED ANNUAL #1234
CHASE CRD SAPPHIRE PREFERRED ANNUAL

What should I do about this charge?

Choose the path that matches your situation:

A

I recognize this charge

But I want a refund or to cancel it

  1. 1.Contact Chase Sapphire Preferred Annual directly at 1-800-432-3117
  2. 2.Reference their refund policy
  3. 3.If refused, use our wizard to generate a formal dispute letter
Get Refund Help โ†’
B

I don't recognize this charge

This may be unauthorized or fraudulent

  1. 1.Check with household members or shared accounts
  2. 2.Review your email for order confirmations from Chase Sapphire Preferred Annual
  3. 3.Call your bank immediately โ€” use the number on the back of your card
  4. 4.Request a new card number to prevent further unauthorized charges
Start Fraud Dispute โ†’

How to dispute CHASE SAPPHIRE PREFERRED ANNUAL

1

Contact Chase Sapphire Preferred Annual

Call 1-800-432-3117

Or visit their support page

Phone script

"I'm calling about a charge on my statement appearing as CHASE SAPPHIRE PREFERRED ANNUAL. I'd like to request a refund or cancellation."

2

Reference their refund policy

Search for "Chase Sapphire Preferred Annual refund policy" to find their terms.

๐Ÿ”’ Full dispute steps with personalized guidance

Get Full Dispute Plan โ†’

Sample Dispute Letter

Dear [Bank Name],

I am writing to dispute a charge that appeared on my statement as "CHASE SAPPHIRE PREFERRED ANNUAL" from Chase Sapphire Preferred Annual on [date] for $[amount].

๐Ÿ”’ Get a complete, personalized dispute letter

Generate My Dispute Letter โ†’

Frequently Asked Questions

What is CHASE SAPPHIRE PREFERRED ANNUAL on my statement?
It is usually the annual fee charged by Chase for the Sapphire Preferred credit card account, not a store purchase.
Is the CHASE SAPPHIRE PREFERRED ANNUAL charge legit?
In most cases, yes. It is commonly a valid yearly card fee. Verify in your Chase transaction details and card pricing terms.
How do I cancel CHASE SAPPHIRE PREFERRED ANNUAL charges in the future?
Contact Chase to discuss downgrading to an eligible no-annual-fee product or closing the account before the next annual fee cycle.
How do I dispute a CHASE SAPPHIRE PREFERRED ANNUAL charge?
Call Chase card support and dispute as a billing error if the fee is duplicate, incorrectly timed, or not aligned with your account terms.
Why does the descriptor differ from the merchant name?
Issuer fees often use internal statement descriptors like CHASE SAPPHIRE PREFERRED ANNUAL instead of a typical merchant storefront name.
Your Legal Rights

Your rights under FCBA:

  • โ€ขDispute within 60 days of statement date
  • โ€ขMax $50 liability for unauthorized charges
  • โ€ขBank must resolve within 2 billing cycles
How we researched this article

Research methodology

This page about the CHASE SAPPHIRE PREFERRED ANNUAL charge from Chase Sapphire Preferred Annual was compiled using:

  • Official merchant documentation, terms of service, and refund policies
  • Payment network (Visa, Mastercard) chargeback reason code documentation
  • Consumer Financial Protection Bureau (CFPB) guidelines and complaint data
  • Federal Trade Commission (FTC) consumer protection resources
  • Fair Credit Billing Act (FCBA) and Regulation E statutory requirements
  • Community reports and consumer experience databases (BBB, consumer forums)

Last reviewed and updated:

This content is for informational purposes only and does not constitute legal or financial advice. Always consult with your bank or a qualified professional for specific disputes.

Written by DidIBuyIt Editorial Team Verified against FTC and CFPB guidelines Last updated:

See another charge you don't recognize?

Search our database of 50,000+ credit card descriptors to identify any charge on your statement.

Need help disputing this charge?

Our AI generates bank-ready dispute documents in minutes.