What is the CHASE SAPPHIRE PREFERRED ANNUAL charge on my credit card?
CHASE SAPPHIRE PREFERRED ANNUALโChase Sapphire Preferred AnnualLast updated:
Quick Answer
Likely LegitimateCHASE SAPPHIRE PREFERRED ANNUAL is a recurring subscription charge from Chase Sapphire Preferred Annual.
Chase Sapphire Preferred Annual
Service Charge
What this charge usually means
CHASE SAPPHIRE PREFERRED ANNUAL is typically the yearly annual fee for the Chase Sapphire Preferred credit card. In most cases, this is a legitimate issuer-billed fee rather than a merchant purchase. The Sapphire Preferred card commonly carries a $95 annual fee, and the descriptor can appear close to your account anniversary date or first billing cycle after account opening, depending on card terms and timing.
Because this is a card-account fee, it may not look like a normal retail transaction and may post without a city, store, or website reference. That is expected behavior for many bank-imposed card fees.
Why it appeared on your statement
This charge can appear for several normal reasons:
- Your annual card fee posted on its scheduled cycle date.
- You recently passed your account anniversary month.
- A product change moved you into a card with an annual fee.
- A previously waived first-year fee period ended.
- A replacement card kept the same account, and the fee still posted on schedule.
If you also see other descriptors and are unsure which is which, compare this entry with unrelated merchant charges such as Patreon or peer-to-peer app activity like Cash App, which are processed differently from issuer annual fees.
How to verify the charge quickly
Start in your Chase online account or mobile app and open the transaction details. Confirm whether it is labeled as an annual fee, account fee, or similar card service line item. Then review your cardmember agreement or pricing terms to match the amount and posting period.
- Check the exact posting date against your account opening or anniversary timeline.
- Review recent messages/notices from Chase about fee billing.
- Confirm the last four digits of the card tied to the fee entry.
- Call the number on the back of your card or Chase card support to confirm fee type.
If an authorized user reported an unknown card change or upgrade, ask Chase whether any account-level conversion triggered the fee.
How to cancel or avoid future annual fees
You generally cannot cancel an already posted annual fee by simply locking the card, but you can contact Chase to discuss options before the next cycle. If you no longer want a fee-based card, ask about product-change options to an eligible no-annual-fee card or account closure steps. Keep in mind that closing or downgrading a card can affect rewards, credit history, and travel protections.
- Call support and request retention or downgrade options.
- Ask whether a courtesy adjustment is available based on account history.
- If you choose to close, confirm reward redemption deadlines first.
- Request written confirmation of any account change.
When and how to dispute
Dispute only if the fee is truly unexpected or appears in error, such as duplicate annual-fee postings, a fee on a product you never accepted, or posting after a documented conversion/closure date. Start with Chase directly because this is usually an issuer billing issue, not a third-party merchant fraud case.
Provide timeline details, prior chat/call references, and any confirmation emails showing promised waivers or account changes. If the first representative cannot resolve it, request escalation to billing or account services. Keep records of dates, agent names, and case numbers until the issue is fully closed.
Most cardholders who see this descriptor are looking at a normal annual fee, but verification is still worthwhile if the amount, date, or account context does not match your expectations.
Why CHASE SAPPHIRE PREFERRED ANNUAL appears on your statement
Ranked by likelihood based on this charge type
Other charges from Chase Sapphire Preferred Annual
| Descriptor | Meaning |
|---|---|
CHASE SAPPHIRE PREFERRED ANNUAL | |
CHASE SAPPHIRE PREFERRED ANNUAL FEE | |
JP MORGAN CHASE SAPPHIRE PREFERRED ANNUAL | |
CHASE SAPPHIRE PREFERRED ANNUAL #1234 | |
CHASE CRD SAPPHIRE PREFERRED ANNUAL |
What should I do about this charge?
Choose the path that matches your situation:
I recognize this charge
But I want a refund or to cancel it
- 1.Contact Chase Sapphire Preferred Annual directly at 1-800-432-3117
- 2.Reference their refund policy
- 3.If refused, use our wizard to generate a formal dispute letter
I don't recognize this charge
This may be unauthorized or fraudulent
- 1.Check with household members or shared accounts
- 2.Review your email for order confirmations from Chase Sapphire Preferred Annual
- 3.Call your bank immediately โ use the number on the back of your card
- 4.Request a new card number to prevent further unauthorized charges
How to dispute CHASE SAPPHIRE PREFERRED ANNUAL
Contact Chase Sapphire Preferred Annual
Call 1-800-432-3117
Or visit their support page
Phone script
"I'm calling about a charge on my statement appearing as CHASE SAPPHIRE PREFERRED ANNUAL. I'd like to request a refund or cancellation."
Reference their refund policy
Search for "Chase Sapphire Preferred Annual refund policy" to find their terms.
๐ Full dispute steps with personalized guidance
Get Full Dispute Plan โSample Dispute Letter
Dear [Bank Name], I am writing to dispute a charge that appeared on my statement as "CHASE SAPPHIRE PREFERRED ANNUAL" from Chase Sapphire Preferred Annual on [date] for $[amount].
๐ Get a complete, personalized dispute letter
Generate My Dispute Letter โFrequently Asked Questions
What is CHASE SAPPHIRE PREFERRED ANNUAL on my statement?
Is the CHASE SAPPHIRE PREFERRED ANNUAL charge legit?
How do I cancel CHASE SAPPHIRE PREFERRED ANNUAL charges in the future?
How do I dispute a CHASE SAPPHIRE PREFERRED ANNUAL charge?
Why does the descriptor differ from the merchant name?
Your Legal Rights
Your rights under FCBA:
- โขDispute within 60 days of statement date
- โขMax $50 liability for unauthorized charges
- โขBank must resolve within 2 billing cycles
Verify this charge with official sources
Cross-reference CHASE SAPPHIRE PREFERRED ANNUAL with government and consumer protection databases:
CFPB Complaint Portal
Consumer Financial Protection Bureau
File or track consumer financial complaints through CFPB
BBB Business Profile
Better Business Bureau
Check ratings, reviews, and complaint history
FTC Scam Reports
Federal Trade Commission
Report fraud or search for known scam patterns
BBB Scam Tracker
Better Business Bureau
Community-reported scams with merchant names
These links open external government and nonprofit websites. DidIBuyIt is not affiliated with these organizations.
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WAIVED THEZALES MAKE APNC DISPUTEASSISTING OTHER AGENCIESAMAZONPECOA LUMPERA FREIGHTDOMESTICREMITLYALUMINUMSUTILITYSILVERSA DESTINATIONEXAMPLE OF AHow we researched this article
Research methodology
This page about the CHASE SAPPHIRE PREFERRED ANNUAL charge from Chase Sapphire Preferred Annual was compiled using:
- Official merchant documentation, terms of service, and refund policies
- Payment network (Visa, Mastercard) chargeback reason code documentation
- Consumer Financial Protection Bureau (CFPB) guidelines and complaint data
- Federal Trade Commission (FTC) consumer protection resources
- Fair Credit Billing Act (FCBA) and Regulation E statutory requirements
- Community reports and consumer experience databases (BBB, consumer forums)
Last reviewed and updated:
This content is for informational purposes only and does not constitute legal or financial advice. Always consult with your bank or a qualified professional for specific disputes.
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