What is the CARRD PRO charge on my credit card?

What this charge usually means

A CARRD PRO charge is typically a payment for a Carrd Pro plan, which upgrades a Carrd account with paid features such as custom domains, more sites, forms, embeds, and other publishing tools. Carrd advertises Pro as an annual plan with different tiers, so many cardholders see this as a periodic renewal rather than a one-time purchase. If you recently upgraded from a free Carrd account, changed plan tier, or enabled automatic renewal, this descriptor can appear on your statement.

In most cases, this is a legitimate software subscription charge from Carrd. The descriptor may be short on bank statements, so it might not show your exact plan name or account email, which can make it easy to forget what it relates to.

Why it appeared on your statement

• You purchased a new Carrd Pro plan (often billed yearly).
• Your existing Pro plan renewed automatically near its end date.
• You changed to a higher plan and paid a prorated difference.
• Someone on your team used a shared company card to pay for a site plan.
• You checked out through an alternate payment path (for example, card vs PayPal), but the merchant descriptor still resolves to Carrd Pro.

If your memory is fuzzy, check old receipts and renewal reminders in your inbox for Carrd-related billing messages. Also review whether you manage side projects, link-in-bio pages, or client landing pages that may have used a Pro feature requiring paid billing.

How to verify the charge

• Log in to your Carrd account dashboard and open account or billing settings.
• Look for active Pro status, renewal date, and receipt history.
• Compare the statement date and amount to your Carrd receipt total.
• Check any PayPal or saved-card history tied to the same email addresses you use for web tools.
• Ask household members or coworkers who may have used your card for site hosting tools.

If the amount and date align with your account records, the charge is likely valid. If you cannot match it, contact Carrd through its official support contact form before filing a bank dispute. Fast merchant-side confirmation can prevent unnecessary card replacements.

How to cancel future CARRD PRO charges

To stop future billing, sign in to Carrd and disable auto-renewal (or downgrade to a free/basic state where available). If you have multiple accounts, repeat this check on each login email. Save screenshots of cancellation confirmation, plan status, and any follow-up message from support. Keep those records in case a renewal posts later and you need evidence.

If you are researching other statement descriptors for comparison, you can also review Patreon and Cash App to see how platform charges can appear differently from the brand name you remember.

When and how to dispute

Dispute the transaction with your card issuer if you do not recognize the purchase after verification, cannot access the account that was billed, or suspect card misuse. Start by reporting it as unauthorized or as a canceled-recurring-billing issue, depending on your situation. Provide your issuer with the transaction date, amount, descriptor text (CARRD PRO), and any proof that you attempted cancellation or merchant contact.

If you did receive the service and forgot the renewal, your bank may still direct you to resolve cancellation/refund directly with the merchant first. Acting quickly improves your odds of a smooth resolution and helps prevent additional recurring charges.