What is the APPRAISAL charge on my credit card?

APPRAISAL→Appraisal
Service Charge one_time0

Last updated:

Quick Answer

Likely Legitimate

APPRAISAL is a charge from Appraisal.

Appraisal

Service Charge

What this APPRAISAL charge usually means

An APPRAISAL line on your statement is most often a fee tied to a property valuation service. In many home-buying or refinancing transactions, a lender orders an appraisal to confirm the property value before final loan approval. The charge may post as a standalone card transaction and can look generic, especially if the appraiser, appraisal management company, or payment processor uses a shortened descriptor.

This charge is typically a one-time service fee, not a monthly subscription. Amounts vary by market, property type, and rush timing. If you recently applied for a mortgage, HELOC, refinance, or certain insurance and legal services involving valuation, this descriptor can be expected.

Why it appeared on your card

The billing name on card statements does not always match the company name you remember from closing paperwork or emails. A lender may contract with a third-party appraisal management company, and that company may settle payments through another processor. As a result, the descriptor can appear as simply APPRAISAL, an abbreviation, or a version with a reference number.

If your timeline includes recent real-estate activity, this is commonly legitimate. If there is no related transaction, treat it as potentially unauthorized and verify immediately. Descriptor mismatch issues also happen with other services, which is why comparing statement text against confirmation emails matters. For examples of how statement names can differ, see Patreon and Cash App.

How to verify the charge quickly

  • Check the transaction date and amount against your mortgage or appraisal paperwork.
  • Search your inbox for terms like "appraisal," "valuation," "AMC," "order confirmation," or your property address.
  • Review closing disclosures or loan estimates for an appraisal fee line item.
  • Contact your lender or broker and ask which vendor billed the appraisal and on what date.
  • Call the number on the back of your card to confirm any merchant details your bank can see.

If all records align, the charge is likely valid. Keep copies of the invoice and your loan documents in case the bank later requests proof.

How to cancel or prevent future charges

Most appraisal charges are one-time and cannot be "canceled" once the appraisal is completed. If the service has not yet been performed, contact the ordering party (usually your lender or broker) immediately and request cancellation in writing. Ask whether any non-refundable scheduling or admin fees apply.

  • Request written confirmation of cancellation.
  • Ask for a final statement showing any retained fee and any credited amount.
  • If you changed lenders, confirm the original appraisal order was closed to avoid duplicate billing.
  • Set card alerts so you are notified if a second appraisal charge appears.

How to dispute an unauthorized APPRAISAL charge

If you do not recognize the charge, start a dispute with your card issuer as soon as possible. Provide a concise timeline: no loan application, no appraisal order, no authorization, and no benefit received. Include screenshots, emails, and any communication with your lender.

  • Mark the transaction as unauthorized or services not received, as appropriate.
  • Submit supporting documents promptly through your bank portal.
  • Request a provisional credit while the investigation is open.
  • Monitor your account and replace your card if fraud is suspected.

If the bank confirms the charge was from a legitimate order you initiated, ask the merchant for an itemized receipt and service date. That documentation helps resolve recurring confusion and prevents repeat disputes on the same descriptor.

Why APPRAISAL appears on your statement

Ranked by likelihood based on this charge type

1Home purchase mortgage appraisal feeMost likely
2Refinance appraisal ordered by lender
3HELOC or equity loan property valuation
4Second appraisal after underwriting conditions changedPossible
5Charge posted by a third-party appraisal management company

Other charges from Appraisal

DescriptorMeaning
APPRAISAL
APPRAISAL FEE
PAYPAL *APPRAISAL
APPRAISAL #1234
APPRAISAL SV CHG

What should I do about this charge?

Choose the path that matches your situation:

A

I recognize this charge

But I want a refund or to cancel it

  1. 1.Contact Appraisal directly at (888) 756-4624
  2. 2.Reference their refund policy
  3. 3.If refused, use our wizard to generate a formal dispute letter
Get Refund Help β†’
B

I don't recognize this charge

This may be unauthorized or fraudulent

  1. 1.Check with household members or shared accounts
  2. 2.Review your email for order confirmations from Appraisal
  3. 3.Call your bank immediately β€” use the number on the back of your card
  4. 4.Request a new card number to prevent further unauthorized charges
Start Fraud Dispute β†’

How to dispute APPRAISAL

1

Contact Appraisal

Call (888) 756-4624

Or visit their support page

Phone script

"I'm calling about a charge on my statement appearing as APPRAISAL. I'd like to request a refund or cancellation."

2

Reference their refund policy

Search for "Appraisal refund policy" to find their terms.

πŸ”’ Full dispute steps with personalized guidance

Get Full Dispute Plan β†’

Sample Dispute Letter

Dear [Bank Name],

I am writing to dispute a charge that appeared on my statement as "APPRAISAL" from Appraisal on [date] for $[amount].

πŸ”’ Get a complete, personalized dispute letter

Generate My Dispute Letter β†’

Frequently Asked Questions

What is the APPRAISAL charge on my credit card?
It is usually a one-time fee for a property valuation service, commonly ordered during a home purchase, refinance, or related lending process.
Is an APPRAISAL charge legit?
Often yes, if you recently had real-estate financing activity. Verify by matching the date and amount to your loan paperwork and contacting your lender.
How do I cancel an APPRAISAL charge?
If the appraisal has not been completed, contact the ordering lender or broker immediately and request written cancellation. Completed appraisal services are usually non-cancelable.
How do I dispute an APPRAISAL charge?
Report it to your card issuer as soon as possible, provide evidence that you did not authorize or receive the service, and follow your bank’s dispute process.
Why does the descriptor differ from the merchant name?
Card descriptors are often shortened or routed through appraisal management companies and payment processors, so statement text may not match the brand you expected.
Your Legal Rights

Your rights under FCBA:

  • β€’Dispute within 60 days of statement date
  • β€’Max $50 liability for unauthorized charges
  • β€’Bank must resolve within 2 billing cycles
How we researched this article

Research methodology

This page about the APPRAISAL charge from Appraisal was compiled using:

  • Official merchant documentation, terms of service, and refund policies
  • Payment network (Visa, Mastercard) chargeback reason code documentation
  • Consumer Financial Protection Bureau (CFPB) guidelines and complaint data
  • Federal Trade Commission (FTC) consumer protection resources
  • Fair Credit Billing Act (FCBA) and Regulation E statutory requirements
  • Community reports and consumer experience databases (BBB, consumer forums)

Last reviewed and updated:

This content is for informational purposes only and does not constitute legal or financial advice. Always consult with your bank or a qualified professional for specific disputes.

Written by DidIBuyIt Editorial Team Verified against FTC and CFPB guidelines Last updated:

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