What is the APPRAISAL charge on my credit card?
APPRAISALβAppraisalLast updated:
Appraisal
Service Charge
What this APPRAISAL charge usually means
An APPRAISAL line on your statement is most often a fee tied to a property valuation service. In many home-buying or refinancing transactions, a lender orders an appraisal to confirm the property value before final loan approval. The charge may post as a standalone card transaction and can look generic, especially if the appraiser, appraisal management company, or payment processor uses a shortened descriptor.
This charge is typically a one-time service fee, not a monthly subscription. Amounts vary by market, property type, and rush timing. If you recently applied for a mortgage, HELOC, refinance, or certain insurance and legal services involving valuation, this descriptor can be expected.
Why it appeared on your card
The billing name on card statements does not always match the company name you remember from closing paperwork or emails. A lender may contract with a third-party appraisal management company, and that company may settle payments through another processor. As a result, the descriptor can appear as simply APPRAISAL, an abbreviation, or a version with a reference number.
If your timeline includes recent real-estate activity, this is commonly legitimate. If there is no related transaction, treat it as potentially unauthorized and verify immediately. Descriptor mismatch issues also happen with other services, which is why comparing statement text against confirmation emails matters. For examples of how statement names can differ, see Patreon and Cash App.
How to verify the charge quickly
- Check the transaction date and amount against your mortgage or appraisal paperwork.
- Search your inbox for terms like "appraisal," "valuation," "AMC," "order confirmation," or your property address.
- Review closing disclosures or loan estimates for an appraisal fee line item.
- Contact your lender or broker and ask which vendor billed the appraisal and on what date.
- Call the number on the back of your card to confirm any merchant details your bank can see.
If all records align, the charge is likely valid. Keep copies of the invoice and your loan documents in case the bank later requests proof.
How to cancel or prevent future charges
Most appraisal charges are one-time and cannot be "canceled" once the appraisal is completed. If the service has not yet been performed, contact the ordering party (usually your lender or broker) immediately and request cancellation in writing. Ask whether any non-refundable scheduling or admin fees apply.
- Request written confirmation of cancellation.
- Ask for a final statement showing any retained fee and any credited amount.
- If you changed lenders, confirm the original appraisal order was closed to avoid duplicate billing.
- Set card alerts so you are notified if a second appraisal charge appears.
How to dispute an unauthorized APPRAISAL charge
If you do not recognize the charge, start a dispute with your card issuer as soon as possible. Provide a concise timeline: no loan application, no appraisal order, no authorization, and no benefit received. Include screenshots, emails, and any communication with your lender.
- Mark the transaction as unauthorized or services not received, as appropriate.
- Submit supporting documents promptly through your bank portal.
- Request a provisional credit while the investigation is open.
- Monitor your account and replace your card if fraud is suspected.
If the bank confirms the charge was from a legitimate order you initiated, ask the merchant for an itemized receipt and service date. That documentation helps resolve recurring confusion and prevents repeat disputes on the same descriptor.
Why APPRAISAL appears on your statement
Ranked by likelihood based on this charge type
Other charges from Appraisal
| Descriptor | Meaning |
|---|---|
APPRAISAL | |
APPRAISAL FEE | |
PAYPAL *APPRAISAL | |
APPRAISAL #1234 | |
APPRAISAL SV CHG |
What should I do about this charge?
Choose the path that matches your situation:
I recognize this charge
But I want a refund or to cancel it
- 1.Contact Appraisal directly at (888) 756-4624
- 2.Reference their refund policy
- 3.If refused, use our wizard to generate a formal dispute letter
I don't recognize this charge
This may be unauthorized or fraudulent
- 1.Check with household members or shared accounts
- 2.Review your email for order confirmations from Appraisal
- 3.Call your bank immediately β use the number on the back of your card
- 4.Request a new card number to prevent further unauthorized charges
How to dispute APPRAISAL
Contact Appraisal
Call (888) 756-4624
Or visit their support page
Phone script
"I'm calling about a charge on my statement appearing as APPRAISAL. I'd like to request a refund or cancellation."
Reference their refund policy
Search for "Appraisal refund policy" to find their terms.
π Full dispute steps with personalized guidance
Get Full Dispute Plan βSample Dispute Letter
Dear [Bank Name], I am writing to dispute a charge that appeared on my statement as "APPRAISAL" from Appraisal on [date] for $[amount].
π Get a complete, personalized dispute letter
Generate My Dispute Letter βFrequently Asked Questions
What is the APPRAISAL charge on my credit card?
Is an APPRAISAL charge legit?
How do I cancel an APPRAISAL charge?
How do I dispute an APPRAISAL charge?
Why does the descriptor differ from the merchant name?
Your Legal Rights
Your rights under FCBA:
- β’Dispute within 60 days of statement date
- β’Max $50 liability for unauthorized charges
- β’Bank must resolve within 2 billing cycles
Verify this charge with official sources
Cross-reference APPRAISAL with government and consumer protection databases:
CFPB Complaint Portal
Consumer Financial Protection Bureau
File or track consumer financial complaints through CFPB
BBB Business Profile
Better Business Bureau
Check ratings, reviews, and complaint history
FTC Scam Reports
Federal Trade Commission
Report fraud or search for known scam patterns
BBB Scam Tracker
Better Business Bureau
Community-reported scams with merchant names
These links open external government and nonprofit websites. DidIBuyIt is not affiliated with these organizations.
Related charges
EXAMPLE OF AWAIVED THEZALES MAKE APNC DISPUTEASSISTING OTHER AGENCIESAMAZONPECOA LUMPERA FREIGHTDOMESTICREMITLYALUMINUMSUTILITYSILVERSA DESTINATIONHow we researched this article
Research methodology
This page about the APPRAISAL charge from Appraisal was compiled using:
- Official merchant documentation, terms of service, and refund policies
- Payment network (Visa, Mastercard) chargeback reason code documentation
- Consumer Financial Protection Bureau (CFPB) guidelines and complaint data
- Federal Trade Commission (FTC) consumer protection resources
- Fair Credit Billing Act (FCBA) and Regulation E statutory requirements
- Community reports and consumer experience databases (BBB, consumer forums)
Last reviewed and updated:
This content is for informational purposes only and does not constitute legal or financial advice. Always consult with your bank or a qualified professional for specific disputes.
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